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 <subject>Best practices</subject>
 <subject>Best practices methodology</subject>
 <subject>Cost effectiveness analysis</subject>
 <subject>Information resources management</subject>
 <subject>Information technology</subject>
 <subject>Procurement evaluation</subject>
 <subject>Procurement planning</subject>
 <subject>Strategic information systems planning</subject>
 <subject>Enterprise architecture</subject>
 <subject>Maturity model</subject>
 <subject>GAO Information Technology Investment</subject>
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<titleInfo>
 <title>Information Technology Investment Management: A Framework for Assessing and Improving Process Maturity</title>
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<abstract>In 2000, GAO published an exposure draft of Information
Technology Investment Management: A Framework for Assessing and  
Improving Process Maturity (ITIM). Built around the		 
select/control/evaluate approach described in the Clinger-Cohen  
Act of 1996--which establishes statutory requirements for IT	 
management--the framework provides a method for evaluating and	 
assessing how well an agency is selecting and managing its IT	 
resources. The exposure draft reflected current accepted or best 
practices in IT investment management, as well as the reported	 
experience of federal agencies and other organizations in	 
creating their own investment management processes. This new	 
version updates the exposure draft to take into account comments 
that GAO has received; GAO&apos;s experiences in evaluating several	 
agencies&apos; implementations of investment management processes and 
the lessons learned by these agencies; and the importance of	 
enterprise architecture (EA) as a critical frame of reference in 
making IT investment decisions. Using the framework to analyze an
agency&apos;s IT investment management processes provides: (1) a	 
rigorous, standardized tool for internal and external evaluations
of these processes; (2) a consistent and understandable mechanism
for reporting the results of assessments; and (3) a road map that
agencies can follow in improving their processes.</abstract>
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<identifier type="preferred citation">GAO-04-394G</identifier>
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<subject>
 <topic>Best practices</topic>
 <topic>Best practices methodology</topic>
 <topic>Cost effectiveness analysis</topic>
 <topic>Information resources management</topic>
 <topic>Information technology</topic>
 <topic>Procurement evaluation</topic>
 <topic>Procurement planning</topic>
 <topic>Strategic information systems planning</topic>
 <topic>Enterprise architecture</topic>
 <topic>Maturity model</topic>
 <topic>GAO Information Technology Investment</topic>
 <topic>Management Framework</topic>
</subject>
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 <titleInfo>
  <title>United States Public Law 106 (104th Congress)</title>
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 <identifier type="public law citation">Public Law 104-106</identifier>
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 <titleInfo>
  <title>United States Public Law 208 (104th Congress)</title>
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 <identifier type="public law citation">Public Law 104-208</identifier>
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 <titleInfo>
  <title>United States Public Law 347 (107th Congress)</title>
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 <identifier type="public law citation">Public Law 107-347</identifier>
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