United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2004-01-20 monographic deposited born digital 49 p. GA 1.13:GAO-04-287 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-04-287 P0b002ee180398e2e f:d04287 DGPO 2010-08-12 2011-03-28 GAOREPORTS-GAO-04-287 machine generated eng fdlp REPORT GAOREPORTS-GAO-04-287 GAO-04-287 Audits Delinquent taxes Taxpayers Internal controls Tax administration Strategic planning Performance measures Other Written Product A09139 In recent years, the Internal Revenue Service (IRS) has experienced declines in most of its enforcement programs, including declines in audits and in efforts to collect delinquent taxes. Increasing enforcement productivity is one strategy that can help reverse these declines. To this end, IRS is currently planning and has begun implementing enforcement process improvement projects. GAO was asked to assess the extent to which the planning for the projects followed steps consistent with both published GAO guidance and the experiences of private sector and government organizations. Specifically, GAO assessed the extent to which four judgmentally selected projects followed the 20 planning steps. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-04-287/html/GAOREPORTS-GAO-04-287.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-04-287/pdf/GAOREPORTS-GAO-04-287.pdf GAO-04-287 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-04-287 Other Written Product GAO-04-287; Tax Administration: Planning for IRS's Enforcement Process Changes Included Many Key Steps but Can Be Improved; Audits Delinquent taxes Taxpayers Internal controls Tax administration Strategic planning Performance measures