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 <subject>Billing procedures</subject>
 <subject>Information technology</subject>
 <subject>Performance measures</subject>
 <subject>Satellites</subject>
 <subject>Service contracts</subject>
 <subject>Telecommunication</subject>
 <subject>Telecommunication industry</subject>
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 <title>Telecommunications: GSA Has Made Progress in Planning Governmentwide Program but Challenges Remain</title>
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<abstract>The General Services Administration (GSA) has begun planning for
a governmentwide telecommunications program known as Networx. GSA
issued a request for information in October 2003 that proposed	 
two acquisitions: Networx Universal, which was to provide a full 
range of national and international network services across the  
United States, and Networx Select, which was to provide agencies 
with leading-edge services with less extensive geographic	 
coverage. Contracts under the Select acquisition were to be	 
awarded 9 months after the Universal In February, we testified on
GSA&apos;s initial plans and identified four key challenges GSA faced 
in ensuring a successful outcome for the program: structure and  
scheduling, transition planning, service inventories, and	 
performance measures. At the committee&apos;s request, GAO assessed	 
GSA&apos;s progress in addressing the challenges identified as well as
GSA&apos;s efforts to address longstanding issues related to billing.</abstract>
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<note>Testimony</note>
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 <topic>Billing procedures</topic>
 <topic>Information technology</topic>
 <topic>Performance measures</topic>
 <topic>Satellites</topic>
 <topic>Service contracts</topic>
 <topic>Telecommunication</topic>
 <topic>Telecommunication industry</topic>
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