United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2003-07-24 monographic deposited born digital 21 p. GA 1.13:GAO-03-984T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-03-984T P0b002ee180397aa4 f:d03984t DGPO 2010-08-12 2011-03-24 GAOREPORTS-GAO-03-984T machine generated eng fdlp REPORT GAOREPORTS-GAO-03-984T GAO-03-984T Claims processing Disability benefits Federal social security programs Information resources management Operational testing Persons with disabilities Social security benefits Strategic information systems planning Systems analysis Stakeholder consultations SSA Accelerated Electronic Disability Initiative Testimony A07694 Providing benefits to disabled individuals is one of the Social Security Administration's (SSA) most important service delivery obligations--touching the lives of about 10 million individuals. In recent years, however, providing this benefit in a timely and efficient manner has become an increasing challenge for the agency. This past January, in fact, GAO designated SSA's disability programs as highrisk. Following a prior unsuccessful attempt, the agency is now in the midst of a major initiative to automate its disability claims functions, taking advantage of technology to improve this service. Seeking immediate program improvements, SSA is using an accelerated approach--called AeDib--to develop an electronic disability claims processing system. At the request of the Subcommittee on Social Security, House Committee on Ways and Means, GAO is currently assessing the strategy that underlies SSA's latest initiative to develop the electronic disability system. For this testimony, GAO was asked to discuss its key observations to date regarding the AeDib initiative, including strategy, risks, and stakeholder involvement. GAO plans to discuss more fully the results of this continuing review in a subsequent report https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-03-984T/html/GAOREPORTS-GAO-03-984T.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-03-984T/pdf/GAOREPORTS-GAO-03-984T.pdf GAO-03-984T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-03-984T Testimony GAO-03-984T; Electronic Disability Claims Processing: Social Security Administration's Accelerated Strategy Faces Significant Risks; Claims processing Disability benefits Federal social security programs Information resources management Operational testing Persons with disabilities Social security benefits Strategic information systems planning Systems analysis Stakeholder consultations SSA Accelerated Electronic Disability Initiative