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<classification authority="sudocs">GA 1.13:GAO-03-897</classification>
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 <subject>Children with disabilities</subject>
 <subject>Elementary schools</subject>
 <subject>Hearings</subject>
 <subject>Parents</subject>
 <subject>Secondary schools</subject>
 <subject>Special education</subject>
 <subject>Students</subject>
 <subject>Dispute resolution</subject>
 <subject>Mediation services</subject>
 <subject>California</subject>
 <subject>Massachusetts</subject>
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 <title>Special Education: Numbers of Formal Disputes Are Generally Low and States Are Using Mediation and Other Strategies to Resolve Conflicts</title>
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<abstract>In the 2001-02 school year, about 6.5 million children aged 3
through 21 received special education services under the	 
Individuals with Disabilities Education Act (IDEA). On occasion, 
parents and schools disagree about what kinds of special	 
services, if any, are needed for children and how they should be 
provided. Conflicts between school officials and families	 
sometimes become costly, both financially and in terms of the	 
harm done to relationships. As requested, GAO determined the	 
kinds of issues that result in formal disputes, the extent to	 
which the three formal mechanisms (due process hearings,	 
mediations, and state complaints) are employed for resolution,	 
the role of mediation and other alternative dispute resolution	 
strategies in selected locations, and whether local education	 
agencies received adequate and timely complaint notifications	 
from states. To address these objectives, GAO reviewed available 
national data and conducted site visits to state and local	 
education agencies in four states--California, Massachusetts,	 
Ohio, and Texas.</abstract>
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 <topic>Children with disabilities</topic>
 <topic>Elementary schools</topic>
 <topic>Hearings</topic>
 <topic>Parents</topic>
 <topic>Secondary schools</topic>
 <topic>Special education</topic>
 <topic>Students</topic>
 <topic>Dispute resolution</topic>
 <topic>Mediation services</topic>
 <topic>California</topic>
 <topic>Massachusetts</topic>
 <topic>Ohio</topic>
 <topic>Texas</topic>
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