United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2003-01-31 monographic deposited born digital 68 p. GA 1.13:GAO-03-390 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-03-390 P0b002ee180377071 f:d03390 DGPO 2010-08-12 2011-03-28 GAOREPORTS-GAO-03-390 machine generated eng fdlp REPORT GAOREPORTS-GAO-03-390 GAO-03-390 Employment or training programs Human resources utilization Information technology Personnel management Other Written Product A06014 The rapid pace of technological change, with its potential to transform the way the government delivers services, makes information technology (IT) human capital a critical issue for federal agencies.GAO has identified strategic human capital management as a high risk area for the federal government, and the demand for skilled IT workers is expected to increase over the long term. Given that competition for workers affects the federal government as it does any other employer, effective training of staff is essential to developing and retaining a qualified workforce. Some private-sector companies are recognized for their effective and innovative training programs form the IT workforce, which could provide models and examples for federal agencies. To help federal agencies better design and implement such training programs, GAO was asked to examine private-sector practices for training both IT and non-IT professionals (e.g., business managers and other staff needing training in IT) that could be used as a basis for addressing federal efforts. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-03-390/html/GAOREPORTS-GAO-03-390.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-03-390/pdf/GAOREPORTS-GAO-03-390.pdf GAO-03-390 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-03-390 Other Written Product GAO-03-390; Information Technology Training: Practices of Leading Private-Sector Companies; Employment or training programs Human resources utilization Information technology Personnel management