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<classification authority="sudocs">GA 1.13:GAO-03-367</classification>
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 <subject>Household goods</subject>
 <subject>Internal controls</subject>
 <subject>Military personnel</subject>
 <subject>Personal property</subject>
 <subject>Relocation allowances</subject>
 <subject>Strategic planning</subject>
 <subject>DOD Full Service Moving Project</subject>
 <subject>Military Traffic Management Command</subject>
 <subject>Reengineered Personal Property Program</subject>
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<titleInfo>
 <title>Defense Transportation: Monitoring Costs and Benefits Needed While Implementing a New Program for Moving Household Goods</title>
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<abstract>The Department of Defense (DOD) spends more than $1.7 billion
each year to move and store over 600,000 household goods	 
shipments when relocating military personnel. It conducted and	 
evaluated several pilot program studies aimed at fixing its	 
problem-plagued program and, in 2002, issued a report to Congress
with three recommendations. The 1997 Defense Appropriations Act  
Conference Report directed GAO to validate the results achieved  
by the pilot programs. In response, GAO examined the extent to	 
which DOD&apos;s recommendations to Congress (1) offer solutions to	 
long-standing problems in the current program and (2) are	 
supported by the evaluation&apos;s findings and should be implemented.
GAO also assessed the soundness of methodologies used by DOD to  
develop cost estimates to implement the recommendations.</abstract>
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 <topic>Household goods</topic>
 <topic>Internal controls</topic>
 <topic>Military personnel</topic>
 <topic>Personal property</topic>
 <topic>Relocation allowances</topic>
 <topic>Strategic planning</topic>
 <topic>DOD Full Service Moving Project</topic>
 <topic>Military Traffic Management Command</topic>
 <topic>Reengineered Personal Property Program</topic>
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