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<titleInfo>
 <title>Follow-up Report on Matters Relating to Securities Arbitration</title>
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<abstract>Our June 2000 report Securities Arbitration: Actions Needed to
Address Problem of Unpaid Awards revealed that, although	 
investors had won a majority of awards against brokers, a high	 
proportion of those awards had not been paid. Nearly all of the  
unpaid awards involved cases decided in the National Association 
of Securities Dealer&apos;s (NASD) arbitration program and most	 
involved brokers that had left the securities industry. A year	 
later we reported on limited data suggesting that the rate of	 
unpaid awards had declined. However, we noted that given the	 
short time period that the data covered, regulators needed to	 
continue monitoring the payment of the awards to determine	 
whether additional steps need to be taken. Arbitration attorneys 
and claimants have also expressed concern about the timeliness of
NASD&apos;s updating of arbitrator disclosure information, which can  
be used by the parties in arbitration to judge the competence and
objectivity of arbitrators, and with NASD&apos;s ability to remove	 
arbitrators from cases if conflicts arise. In addition, 	 
arbitration attorneys also expressed concern about the use of	 
motions to dismiss and motions for summary judgment to terminate 
NASD-administered arbitration cases. This report responds to	 
requests that we review the status of issues relating to	 
securities arbitration and award payment. Our objectives were to 
(1) describe NASD&apos;s procedures to ensure the timely updating of  
disclosure information that arbitrators provide and NASD&apos;s	 
procedures for removing arbitrators from cases, (2) provide	 
information on the use of motions to dismiss and motions for	 
summary judgment in arbitrations, and (3) describe recent changes
in the rate of unpaid awards and the number of arbitration claims
filed with NASD.</abstract>
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<identifier type="preferred citation">GAO-03-162R</identifier>
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<note>Correspondence</note>
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 <topic>Payments</topic>
 <topic>Securities arbitration</topic>
 <topic>Claims processing</topic>
 <topic>Claims settlement</topic>
 <topic>Information resources management</topic>
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