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<classification authority="sudocs">GA 1.13:GAO-02-92</classification>
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 <subject>Delinquent taxes</subject>
 <subject>Collection procedures</subject>
 <subject>Tax nonpayment</subject>
 <subject>Tax violations</subject>
 <subject>Government collections</subject>
 <subject>Small business</subject>
 <subject>Income taxes</subject>
 <subject>Electronic Federal Tax Payment System</subject>
 <subject>IRS Automated Collection System</subject>
 <subject>IRS Business Master File</subject>
 <subject>IRS Customer Account Data Engine Program</subject>
 <subject>IRS Federal Tax Deposit Project</subject>
 <subject>IRS Mentoring and Monitoring Program</subject>
 <subject>FTD Soft Letter Program</subject>
 <subject>ABC&apos;s of FTDs Program</subject>
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<titleInfo>
 <title>Tax Administration: IRS&apos;s Efforts to Improve Compliance With Employment Tax Requirements Should Be Evaluated</title>
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<abstract>Employers are required to withhold amounts from their employees&apos;
salary to cover individual federal income tax, Social Security,  
and Medicare taxes; match the amounts for Social Security and	 
Medicare taxes; and deposit these amounts with the U.S. Treasury.
In fiscal year 2000, the Internal Revenue Service (IRS) collected
$1.3 trillion in this manner. Most employers withhold and deposit
these taxes as required; however, the amount of unpaid employment
taxes, penalty, and interest has grown significantly. IRS data	 
show that in 1997, 1998, 1999, and 2000, delinquent employers	 
owed about $3.2, $3.5, $4.4, and $5 billion, respectively, in	 
unpaid employment taxes, penalties, and interest. The time IRS	 
takes to notify employers of delinquent payment of employment	 
taxes varies. On average, IRS takes about five weeks to initially
notify employers regarding employment tax delinquencies after the
Form 941 return is received. When employers fail to file Form 941
returns, IRS normally takes from 14 to 28 weeks to notify them of
this delinquency. Aside from its usual efforts to educate and	 
inform taxpayers of their responsibilities, IRS has four programs
to prevent or reduce employers&apos; tax delinquencies. Two of these  
programs were designed to achieve early contact with employers,  
and two were designed to identify employers with existing,	 
multiple employment tax delinquencies and help them to return to 
compliance. To evaluate the effectiveness of these programs and  
to support informed judgments about whether to adopt new ones,	 
IRS planned to compare compliance rates of test and control	 
groups and to use customer surveys and focus groups. IRS&apos; efforts
to evaluate these programs are being adversely affected by, among
other things, delays in obtaining reliable data. IRS officials	 
did not identify any specific programs to improve employment tax 
intervention under IRS&apos; ongoing effort to modernize its 	 
organizational structure, management processes, and information  
technology systems. However, certain aspects of its modernization
effort have some future potential to improve intervention.</abstract>
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<identifier type="preferred citation">GAO-02-92</identifier>
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<extension>
 <searchTitle>GAO-02-92; Tax Administration: IRS&apos;s Efforts to Improve Compliance With Employment Tax Requirements Should Be Evaluated;
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<subject>
 <topic>Delinquent taxes</topic>
 <topic>Collection procedures</topic>
 <topic>Tax nonpayment</topic>
 <topic>Tax violations</topic>
 <topic>Government collections</topic>
 <topic>Small business</topic>
 <topic>Income taxes</topic>
 <topic>Electronic Federal Tax Payment System</topic>
 <topic>IRS Automated Collection System</topic>
 <topic>IRS Business Master File</topic>
 <topic>IRS Customer Account Data Engine Program</topic>
 <topic>IRS Federal Tax Deposit Project</topic>
 <topic>IRS Mentoring and Monitoring Program</topic>
 <topic>FTD Soft Letter Program</topic>
 <topic>ABC&apos;s of FTDs Program</topic>
 <topic>FTD Alert Program</topic>
</subject>
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