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 <subject>Erroneous payments</subject>
 <subject>Internal controls</subject>
 <subject>Monitoring</subject>
 <subject>Performance measures</subject>
 <subject>Program evaluation</subject>
 <subject>Strategic planning</subject>
 <subject>Accounting standards</subject>
 <subject>Risk management</subject>
 <subject>Reporting requirements</subject>
 <subject>Information resources management</subject>
 <subject>Food Stamp Program</subject>
 <subject>HHS Temporary Assistance for Needy</subject>
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<titleInfo>
 <title>Strategies to Manage Improper Payments: Learning From Public and Private Sector Organizations</title>
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<abstract>Improper payments are a widespread and significant problem in the
federal government, among states, foreign governments, and	 
private sector companies. While in the private sector improper	 
payments most often present an internal problem that threatens	 
profitability, in the public sector they can translate into	 
serving fewer recipients or represent wasteful spending or a	 
higher relative tax burden. Despite a climate of increased	 
scrutiny, most improper payments associated with federal programs
are  unidentified. Yet they drain taxpayer resources from the	 
missions and goals of our government. The root causes of improper
payments can normally be tracked to a lack of, or breakdown in,  
internal controls. The risk of improper payments increases in	 
programs with complex criteria for computing payments, a	 
significant volume of transactions, or emphasis on expediting	 
payments. In this executive guide, GAO highlights many of the	 
strategic actions taken by the study participants to reduce	 
improper payments. Five components of internal control are	 
listed--control environment, risk assessment, control activities,
information and communications, and monitoring.</abstract>
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 <topic>Erroneous payments</topic>
 <topic>Internal controls</topic>
 <topic>Monitoring</topic>
 <topic>Performance measures</topic>
 <topic>Program evaluation</topic>
 <topic>Strategic planning</topic>
 <topic>Accounting standards</topic>
 <topic>Risk management</topic>
 <topic>Reporting requirements</topic>
 <topic>Information resources management</topic>
 <topic>Food Stamp Program</topic>
 <topic>HHS Temporary Assistance for Needy</topic>
 <topic>Families Program</topic>
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