United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2002-05-13 monographic deposited born digital GA 1.13:GAO-02-545 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-02-545 P0b002ee18039dbb4 f:d02545 DGPO 2010-08-12 2011-03-24 GAOREPORTS-GAO-02-545 machine generated eng fdlp REPORT GAOREPORTS-GAO-02-545 GAO-02-545 Appropriated funds Appropriations Emergency preparedness Funds management Internal controls Program management Strategic planning National preparedness Customs Service Automated Commercial Environment System Other Written Product A03262 Customs Service Modernization: Management Improvements Needed on High-Risk Automated Commercial Environment Project (13-MAY-02, GAO-02-545). The U.S. Customs Service requested $206.9 million for its Automated Commercial Environment (ACE) project in February 2002. ACE, Customs' new import processing system is the first project under the Customs Modernization Program. Customs' second expenditure plan satisfies the conditions specified in the appropriations act. The plan provides for (1) meeting the Office of Management and Budget's capital planning and investment control review requirements; (2) complying with Customs' enterprise architecture; and (3) complying with federal acquisition rules, requirements, guidelines, and systems acquisition management practices. ACE will fundamentally change Customs' and many other organizations' business processes by introducing new system capabilities. Further, ACE will be available around-the-clock to support important commercial and enforcement systems. Customs did not meet key commitments made in its first ACE expenditure plan because of underestimating funding requirements. Actual requirements were 90 percent higher than estimated. This history casts uncertainty on Customs' ability to reliably estimate costs and meet future commitments. Further, Customs lacks management controls in four areas: enterprise architecture, human capital, software acquisition management, and cost estimation. Since Customs has compressed its ACE acquisition plans from five to four years, the degree of overlap of program increments has increased. This may increases the risk that ACE capabilities will not be delivered on time and within budget. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-02-545/html/GAOREPORTS-GAO-02-545.htm GAO-02-545 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-02-545 Other Written Product GAO-02-545; Customs Service Modernization: Management Improvements Needed on High-Risk Automated Commercial Environment Project; Appropriated funds Appropriations Emergency preparedness Funds management Internal controls Program management Strategic planning National preparedness Customs Service Automated Commercial Environment System Public Law 106-554 Public Law 107-67