United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2002-05-02 monographic deposited born digital GA 1.13:GAO-02-289T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-02-289T P0b002ee18037a322 f:d02289t DGPO 2010-08-12 2011-03-28 GAOREPORTS-GAO-02-289T machine generated eng fdlp REPORT GAOREPORTS-GAO-02-289T GAO-02-289T Claims processing Computer security Financial management General management reviews Human resources utilization Information technology Internal controls Program management Strategic planning Disability Insurance Program Old-Age Survivors Insurance Program SSA Prototype Initiative SSA Security Program SSA Software Process Improvement Program Supplemental Security Income Program Testimony A03220 Social Security Administration: Agency Must Position Itself Now to Meet Profound Challenges (02-MAY-02, GAO-02-289T). The Social Security Administration (SSA) provided $450 billion in benefits to 50 million recipients in fiscal year 2001 Three programs--Old Age and Survivors Insurance, Disability Insurance, and Supplemental Security Income (SSI)--touches the lives of almost every American family. Since 1995, when SSA became an independent agency, GAO has called for effective leadership and sustained management attention to a constant set of unresolved management challenges. These include the need to redesign its disability claims process, addressing management and oversight problems with its SSI program, meeting future service delivery demands, effectively implementing its information technology and research and policy development capacity. SSA has much more to do and will need to take bolder action or make more fundamental changes to existing programs. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-02-289T/html/GAOREPORTS-GAO-02-289T.htm GAO-02-289T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-02-289T Testimony GAO-02-289T; Social Security Administration: Agency Must Position Itself Now to Meet Profound Challenges; Claims processing Computer security Financial management General management reviews Human resources utilization Information technology Internal controls Program management Strategic planning Disability Insurance Program Old-Age Survivors Insurance Program SSA Prototype Initiative SSA Security Program SSA Software Process Improvement Program Supplemental Security Income Program