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 <subject>Labor force</subject>
 <subject>Labor law</subject>
 <subject>Performance measures</subject>
 <subject>State/local relations</subject>
 <subject>Data collection</subject>
 <subject>Reporting requirements</subject>
 <subject>Employment or training programs</subject>
 <subject>Program evaluation</subject>
 <subject>Adult and Dislocated Worker Program</subject>
 <subject>DOL Adult Education and Literacy Program</subject>
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<titleInfo>
 <title>Workforce Investment Act: Improvements Needed in Performance Measures to Provide a More Accurate Picture of WIA&apos;s Effectiveness</title>
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<abstract>Congress passed the Workforce Investment Act (WIA) in 1998 to
bring most federally funded employment and training services into
a single, one one-stop center system. GAO assessed three programs
that provide service through this system. States and localities  
have begun to implement the new performance measurement system	 
for the three WIA-funded programs but report several challenges. 
States had to change the way they collected and reported	 
performance data. They also faced challenges in implementing	 
these measures due to their complexity and the resource demands  
created by new measures. Some developed new procedures to obtain 
access to sensitive records. The performance levels are of	 
particular concern to state and local officials because failure  
to meet them can result in financial sanctions. As a result,	 
states may be choosing to serve only those job seekers who are	 
most likely to be successful. Even when fully implemented,	 
performance measures may not provide a true picture of WIA-funded
program performance because data are neither comparable across	 
states nor timely. The measures include many of the indicators	 
relevant to an employment and training program, such as getting  
and keeping jobs and increasing wages and skills. Although	 
measures exist to gauge the performance of the three WIA-funded  
programs, there are no measures to gauge the performance of the  
one-stop system as a whole. At least 17 programs provide services
through the one-stop system, and most have their own performance 
measures. Although these performance measures may be used for	 
assessing outcomes for individual programs, they cannot be used  
to measure the success of the overall system.</abstract>
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 <topic>Federal/state relations</topic>
 <topic>Labor force</topic>
 <topic>Labor law</topic>
 <topic>Performance measures</topic>
 <topic>State/local relations</topic>
 <topic>Data collection</topic>
 <topic>Reporting requirements</topic>
 <topic>Employment or training programs</topic>
 <topic>Program evaluation</topic>
 <topic>Adult and Dislocated Worker Program</topic>
 <topic>DOL Adult Education and Literacy Program</topic>
 <topic>Dept. of Education Vocational Education</topic>
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