United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2001-09-14 monographic deposited born digital 77 p. GA 1.13:GAO-01-962 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-01-962 P0b002ee18037f1d5 f:d01962 DGPO 2010-08-12 2011-03-24 GAOREPORTS-GAO-01-962 machine generated eng fdlp REPORT GAOREPORTS-GAO-01-962 GAO-01-962 Computer software Financial management systems Integrated software ADP procurement Information systems HUD Central Accounting and Program System HUD Empowerment Information System HUD Public and Indian Housing Information Center System HUD Real Estate Management System HUD Resident Assessment Subsystem Other Written Product A01787 The Department of Housing and Urban Development (HUD) routinely acquires new information systems and enhancements to manage and support its various programs and operations. GAO has designated HUD's major program areas as high risk, in part because the department's information and financial management systems were poorly integrated, ineffective, and generally unreliable. HUD has been endeavoring to improve its systems to better support its missions and management reforms. HUD did not fully satisfy the requirements for any of the "repeatable" key process areas GAO reviewed. Although HUD has several software acquisition process strengths, GAO found a large number of software process weaknesses in all key process areas evaluated: requirements development and management, project management, contract tracking and oversight, and software evaluation. As a result, its processes for acquiring software are immature and can be characterized as ad hoc, sometimes chaotic, and not repeatable across projects. HUD is aware that it has software acquisition weaknesses, has stated its commitment to improving its software and system acquisition processes, and will begin a process improvement effort in the near future. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-01-962/html/GAOREPORTS-GAO-01-962.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-01-962/pdf/GAOREPORTS-GAO-01-962.pdf GAO-01-962 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-01-962 Other Written Product GAO-01-962; HUD Information Systems: Immature Software Acquisition Capability Increases Project Risks; Computer software Financial management systems Integrated software ADP procurement Information systems HUD Central Accounting and Program System HUD Empowerment Information System HUD Public and Indian Housing Information Center System HUD Real Estate Management System HUD Resident Assessment Subsystem