United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2001-07-11 monographic deposited born digital 39 p. GA 1.13:GAO-01-959T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-01-959T P0b002ee18039837b f:d01959t DGPO 2010-08-12 2011-03-28 GAOREPORTS-GAO-01-959T machine generated eng fdlp REPORT GAOREPORTS-GAO-01-959T GAO-01-959T Chief information officers Electronic government Information resources management Internet Proposed legislation Testimony A01380

Advances in the use of information technology (IT) and the Internet are continuing to change the way federal agencies communicate, use and disseminate information, deliver services, and conduct business. Electronic government (e-government) refers to the use of technology, particularly Web-based Internet applications, to enhance the access to and delivery of government information and service to citizens, business partners, employees, other agencies, and entities. This testimony discusses the status of federal e-government initiatives, the key challenges facing the government in implementing these initiatives, and the chief information officer (CIO) approach proposed by the E-Government Act of 2001. GAO found that federal agencies have implemented an array of e-government applications, including using the Internet to collect and disseminate information and forms, buy and pay for goods and services, submit bids and proposals, and apply for licenses, grants, and benefits. Many of these initiatives have the potential to increase the speed and efficiency with which citizens and businesses interact with the government. However, the government faces several challenges in transitioning to and electronic environment. Among other issues, the government must minimize the risk associated with the dissemination of personal information and maintain a focus on the needs of citizens accessing government Web sites. To address these and other IT-related concerns, the E-Government Act of 2001 was introduced. This law would create a federal CIO who would address these challenges. The CIO would provide the strong central leadership role needed to provide guidance to federal agencies concerning information resources and technology management. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-01-959T/html/GAOREPORTS-GAO-01-959T.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-01-959T/pdf/GAOREPORTS-GAO-01-959T.pdf GAO-01-959T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-01-959T Testimony GAO-01-959T; Electronic Government: Challenges Must Be Addressed With Effective Leadership and Management; Chief information officers Electronic government Information resources management Internet Proposed legislation Title 29 Section 794d 29 U.S.C. 794d Volume 110 Page 1936 110 Stat. 1936 Public Law 93-579 Public Law 104-191 Public Law 105-220 Public Law 105-277 Public Law 106-222