United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2001-07-09 monographic deposited born digital 34 p. GA 1.13:GAO-01-884 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-01-884 P0b002ee180383117 f:d01884 DGPO 2010-08-12 2011-03-24 GAOREPORTS-GAO-01-884 machine generated eng fdlp REPORT GAOREPORTS-GAO-01-884 GAO-01-884 Performance measures Personnel management Program evaluation Reporting requirements Strategic planning GPRA Government Performance and Results Act Federal Employees Health Benefits Program Other Written Product A01372

This report reviews the Office of Personnel Management's (OPM) fiscal year 2000 performance report and fiscal year 2002 performance plan. OPM's mission, in part, is to provide strategic human capital management leadership and services to federal agencies. OPM's fiscal year 2000 performance report and fiscal year 2002 performance plan contain many goals that measure the extent of their activities, but there are few goals and measures that assess the actual state of strategic human capital management in the federal government or the specific contributions that OPM's programs and initiatives make. Although OPM does not directly control these outcomes in federal agencies, it needs to measure the results to assess how well its leadership services are working. OPM recognizes this weakness and is working with human resource directors at federal agencies to develop a series of human capital measures. In its report and plan, OPM also need to strengthen goals and measures to improve their reliability, link its internal human capital goals to OPM programs, and establishing a program management performance goal to assess fraud and error in the Federal Employees Health Benefits Program. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-01-884/html/GAOREPORTS-GAO-01-884.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-01-884/pdf/GAOREPORTS-GAO-01-884.pdf GAO-01-884 https://www.govinfo.gov/app/details/GAOREPORTS-GAO-01-884 Other Written Product GAO-01-884; Office of Personnel Management: Status of Achieving Key Outcomes and Addressing Major Management Challenges; Performance measures Personnel management Program evaluation Reporting requirements Strategic planning GPRA Government Performance and Results Act Federal Employees Health Benefits Program Title 5 Section 1104 5 U.S.C. 1104