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<classification authority="sudocs">GA 1.13:GAO-01-792</classification>
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 <subject>Performance measures</subject>
 <subject>Small business assistance</subject>
 <subject>Strategic planning</subject>
 <subject>Reporting requirements</subject>
 <subject>Program evaluation</subject>
 <subject>Government Performance and Results Act</subject>
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 <title>Small Business Administration: Status of Achieving Key Outcomes and Addressing Major Management Challenges</title>
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<abstract>This report reviews the Small Business Administration&apos;s (SBA)
fiscal year 2000 performance report and fiscal year 2002	 
performance plan required by the Government Performance and	 
Results Act of 1993 to assess SBA&apos;s progress in achieving	 
selected key outcomes that are important to its mission. SBA&apos;s	 
reported progress in achieving its outcomes is mixed. However,	 
GAO had difficulty assessing SBA&apos;s progress due to weaknesses in 
its performance measures and data. GAO was unable to assess SBA&apos;s
lack of an explanation about how the strategies relate to the	 
outcomes or a discussion regarding strategies for the outcome.	 
GAO identified some improvements from SBA&apos;s prior year report and
plan, but several weaknesses remain in SBA&apos;s fiscal year 2000	 
performance report and fiscal year 2002 performance plan.	 
Improvements are that the  performance report includes a section 
that summarizes SBA&apos;s programs, a matrix that identifies ongoing 
and closed audit reviews, and the number of recommendations	 
associated with each. However, weaknesses included SBA&apos;s omission
of time frames or schedules for achieving unmet goals, a lack of 
strategies for meeting unmet goals, and insufficient linkage of  
strategies to indicators and measures.</abstract>
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<identifier type="preferred citation">GAO-01-792</identifier>
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 <topic>Small business assistance</topic>
 <topic>Strategic planning</topic>
 <topic>Reporting requirements</topic>
 <topic>Program evaluation</topic>
 <topic>Government Performance and Results Act</topic>
 <topic>GPRA</topic>
 <topic>SBA 8(a) Program</topic>
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