United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2001-05-15 monographic deposited born digital 29 p. GA 1.13:GAO-01-733T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-01-733T P0b002ee180373efe f:d01733t DGPO 2010-08-12 2011-03-28 GAOREPORTS-GAO-01-733T machine generated eng fdlp REPORT GAOREPORTS-GAO-01-733T GAO-01-733T Postal service Deficit reduction Industrial relations Productivity in government Debt Federal employee retirement programs Financial analysis Financial management Human resources utilization Civil Service Retirement System Federal Employees Retirement System USPS Priority Mail Program Testimony A00998 The U.S. Postal Service (USPS) faces major challenges that collectively call for a structural transformation if it is to remain viable in the 21st century. This testimony discusses USPS' current financial outlook, actions USPS has taken or planned to take, and the transformation issues that will need to be addressed. GAO found that structural transformation of USPS is needed because it faces major financial, operational, and human capital challenges. It is at a growing risk of being unable to continue providing universal postal service vital to the national economy at reasonable rates while remaining self-supporting through postal revenues. Although USPS has announced some steps to address its growing challenges, it has no comprehensive plan to address its various financial, operational, or human capital challenges. USPS needs to develop a transformation plan in conjunction with Congress and other stakeholders that would address the key transformation issues facing USPS. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-01-733T/html/GAOREPORTS-GAO-01-733T.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-01-733T/pdf/GAOREPORTS-GAO-01-733T.pdf GAO-01-733T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-01-733T Testimony GAO-01-733T; U.S. Postal Service: Financial Outlook and Transformation Challenges; Postal service Deficit reduction Industrial relations Productivity in government Debt Federal employee retirement programs Financial analysis Financial management Human resources utilization Civil Service Retirement System Federal Employees Retirement System USPS Priority Mail Program