United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 2001-04-03 monographic deposited born digital 17 p. GA 1.13:GAO-01-583T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-01-583T P0b002ee18038405c f:d01583t DGPO 2010-08-12 2011-03-28 GAOREPORTS-GAO-01-583T machine generated eng fdlp REPORT GAOREPORTS-GAO-01-583T GAO-01-583T Electronic government Information resources management Information technology Chief information officers Testimony A00727 The rapid pace of technological change and innovation has offered unprecedented opportunities for both the government and commercial sectors to use information technology (IT) to improve operational performance, reduce costs, and enhance service responsiveness to citizens and consumers. A range of issues have emerged about how to best manage and integrate complex information technologies and management processes so that they are aligned with mission goals, strategies, and objectives. While IT can help the government provide services more efficiently and at lower costs, many challenges must be overcome to increase the government's ability to use the information resources at its disposal effectively, securely, and with the best service to the American people. A central focal point such as a federal Chief Information Officer (CIO) can serve in the essential role of ensuring that attention to IT issues is sustained and improves the likelihood that progress is charted and achieved. Although GAO's research has found that there is no one right way to establish a CIO position, critical success factors GAO found in leading organizations, such as aligning the position for value creation, are extremely important considerations. Finally, the experiences of statewide CIOs offer a rich set of experiences to draw on for ideas and innovation. As a result, it is critical that a federal CIO, as well as agency-level CIOs, develop effective working relationships with state CIOs to discuss and resolve policy, funding, and common systems and technical infrastructure issues. https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-01-583T/html/GAOREPORTS-GAO-01-583T.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-01-583T/pdf/GAOREPORTS-GAO-01-583T.pdf GAO-01-583T https://www.govinfo.gov/app/details/GAOREPORTS-GAO-01-583T Testimony GAO-01-583T; Information and Technology Management: Achieving Sustained and Focused Governmentwide Leadership; Electronic government Information resources management Information technology Chief information officers Title 31 Chapter 11 31 U.S.C. Chapter 11