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<classification authority="sudocs">GA 1.13:GAO-01-535</classification>
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 <subject>Performance measures</subject>
 <subject>Reporting requirements</subject>
 <subject>Tax returns</subject>
 <subject>Voluntary compliance</subject>
 <subject>Customs Cargo Compliance Measurement</subject>
 <subject>Program</subject>
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<titleInfo>
 <title>Tax Administration: Status of IRS&apos; Efforts to Develop Measures of Voluntary Compliance</title>
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<abstract>The U.S. tax system is based on voluntary reporting--taxpayers
self-report their liabilities on the returns they file. The	 
Internal Revenue Service (IRS) reviews all tax returns after they
are filed to ensure compliance with tax laws governing this	 
voluntary system. In spite of IRS&apos; efforts to enforce compliance,
each year billions of dollars in taxes owed are not voluntarily  
reported and paid, which could result in reduced revenue to fund 
federal programs, higher tax rates, or both. There are three	 
types of voluntary compliance measures: filing compliance, which 
measures the percent of taxpayers who file returns in a timely	 
manner; payment compliance, which measures the percent of tax	 
payments that are paid in a timely manner; and reporting	 
compliance, which measures the percent of actual tax liability	 
that is reported accurately on returns. This report reviews the  
status of IRS&apos; plans to measure voluntary reporting compliance as
well as six other federal programs which currently measure	 
voluntary compliance. GAO found that IRS has taken steps to	 
develop an approach for measuring voluntary compliance. It has	 
established objectives and guiding principles for developing this
measure as well as developed database software to collect and	 
analyze data. As of March 2001, IRS&apos; preliminary draft plan	 
included four alternatives related to measuring voluntary	 
reporting compliance. Regarding the six programs reviewed, GAO	 
found that each of the six programs measure compliance by	 
gathering different types and amounts of information from a	 
random sample of clients. Sample sizes range from about 1,400 to 
over 500,000 annually. In each program except for one, clients	 
are randomly selected and interviewed in person.</abstract>
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<identifier type="preferred citation">GAO-01-535</identifier>
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<subject>
 <topic>Performance measures</topic>
 <topic>Reporting requirements</topic>
 <topic>Tax returns</topic>
 <topic>Voluntary compliance</topic>
 <topic>Customs Cargo Compliance Measurement</topic>
 <topic>Program</topic>
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