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<abstract>Under solicitation for freight transportation, contracting agency&apos;s
evaluation of offerors&apos; past performance was unreasonable where (1) with
respect to reports of past performance problems, agency focused on the
absolute number of those problems, without considering, for each offeror,
the number of shipments the offeror had made in the relevant time period;
(2) with respect to past performance problems, contemporaneous evaluation
documents contained no evidence the agency complied with solicitation
instruction to &quot;look for reasons, explanations and clarifications&quot; for past
performance problems; and (3) with respect to past percent on-time delivery,
agency also failed to consider the wide variance in the offerors&apos; shipping
volume over the relevant period.</abstract>
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