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<abstract>1.  Under solicitation for janitorial services at an outpatient clinic
which contained no provision for considering hospital-specific 
experience (as opposed to the offeror&apos;s general history of compliance 
with specifications and delivery schedules), protest that agency 
should have given extra credit during proposal evaluation for 
hospital-specific experience is without merit.&lt;p/&gt;2.  Under solicitation for janitorial services, protester&apos;s contention 
that allowing the awardee to substitute the protester&apos;s janitorial 
personnel for the personnel identified in the awardee&apos;s proposal 
presents no basis for concluding that the substitution of personnel 
constitutes an improper &quot;bait and switch&quot; where there was no 
limitation on substitution of personnel in the solicitation and there 
is no basis to conclude that the qualifications of the proposed 
personnel influenced the evaluation such that allowing the 
substitution would compromise the validity of the technical 
evaluation.</abstract>
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