United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office Accounting and Information Management Division author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 1995-03-02 monographic deposited born digital 31 p. GA 1.13:AIMD/NSIAD-95-90 https://www.govinfo.gov/app/details/GAOREPORTS-AIMD-NSIAD-95-90 P0b002ee18038ff6b f:ai95090 DGPO 2010-08-12 2011-03-24 GAOREPORTS-AIMD-NSIAD-95-90 machine generated eng fdlp REPORT GAOREPORTS-AIMD-NSIAD-95-90 AIMD/NSIAD-95-90 Travel agents Travel costs Federal employees Travel allowances Defense cost control Accounting procedures Claims processing costs National Performance Review Defense Performance Review Joint Financial Management Improvement Program Letter Report AIMD NSIAD

With processing costs accounting for at least 30 percent of the $3.5 billion that the Pentagon spent on travel in fiscal year 1993, adopting private industry's "best practices" for travel management could save millions of dollars. The Defense Department (DOD) needs to streamline its complex processing system, which involves 700 voucher-processing centers, multiple travel agencies, and more than 1,300 regulations. "Best practices" in the private sector include empowering employees to make travel decisions, reducing the number of travel agents to as few as one, consolidating multiple travel-processing centers into a single facility, and simplifying travel policies to less than 20 pages. GAO summarized this report in testimony before Congress; see: Business Process Reengineering: DOD Has a Significant Opportunity to Reduce Travel Costs by Using Industry Practices, by Jack L. Brock, Director of Information Resources Management for National Security and International Affairs, before the Subcommittee on Oversight of Government Management and the District of Columbia, Senate Committee on Governmental Affairs. GAO/T-AIMD-95-101, Mar. 28, 1995 (18 pages). https://www.govinfo.gov/content/pkg/GAOREPORTS-AIMD-NSIAD-95-90/html/GAOREPORTS-AIMD-NSIAD-95-90.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-AIMD-NSIAD-95-90/pdf/GAOREPORTS-AIMD-NSIAD-95-90.pdf GAO/AIMD/NSIAD-95-90 https://www.govinfo.gov/app/details/GAOREPORTS-AIMD-NSIAD-95-90 Letter Report GAO/AIMD/NSIAD-95-90; Travel Process Reengineering: DOD Faces Challenges in Using Industry Practices to Reduce Costs; Travel agents Travel costs Federal employees Travel allowances Defense cost control Accounting procedures Claims processing costs National Performance Review Defense Performance Review Joint Financial Management Improvement Program Title 31 Section 3512(b) Title 31 Section 3512(d) 31 U.S.C. 3512(b) 31 U.S.C. 3512(d) Title 37 Section 404 37 U.S.C. 404