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<classification authority="sudocs">GA 1.13:AIMD-99-293</classification>
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 <subject>Telecommunication industry</subject>
 <subject>Y2K</subject>
 <subject>Computer software verification and validation</subject>
 <subject>Systems conversions</subject>
 <subject>Systems compatibility</subject>
 <subject>Strategic information systems planning</subject>
 <subject>Data integrity</subject>
 <subject>Surveys</subject>
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 <title>Year 2000 Computing Crisis: Readiness of the</title>
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<abstract>Pursuant to a congressional request, GAO provided information on the
readiness of the telecommunications industry in meeting the year 2000
technology challenge.&lt;p/&gt;GAO noted that: (1) basic network services are unlikely to be
immediately disrupted by year 2000-related problems if networks are left
unremediated according to experts who have been tracking and studying
the telecommunications industry&apos;s year 2000 risks; (2) however,
telecommunications carriers could still experience problems with network
maintenance, service billing, or operator interfaces, such as incorrect
date or day-of-week displays; (3) major U.S. public telecommunications
carriers have reported making good progress in remediating their
networks and supporting systems in order to prevent these types of year
2000-related problems; (4) however, the status of international carrier
renovation efforts is less certain; (5) according to the Network
Reliability and Interoperability Council (NRIC), large domestic carriers
expect to achieve year 2000 compliance by the end of the third quarter
of 1999, while medium and small carriers are projecting that they will
achieve compliance through the fourth quarter of 1999; (6) domestic
wireless providers report similar progress, with large providers
estimating compliance by mid-1999 and medium and small carriers
projecting compliance through the third quarter of 1999; (7) while
information is available to NRIC on major carrier readiness, there is
less information on the status of medium and small carriers; (8) as a
result, efforts are ongoing to collect more data on the readiness of
these carriers; (9) the Federal Communications Commission is completing
a survey, the U.S. Telephone Association is polling its members, and the
National Association of Regulatory Utility Commissioners is developing a
state-by-state assessment; (10) the testing efforts that have been
undertaken over the past year by domestic carriers further indicate that
remediated networks will not experience major disruptions as a result of
the year 2000; (11) internationally, NRIC reported in July 1999 that,
while countries around the globe continue to make progress, with some
exceptions, their efforts have not matched the pace of efforts in the
United States and Canada; (12) NRIC cautioned, however, that the
information available for its assessment was limited and varied in its
view from source to source; (13) also, the results of the assessment
varied widely within each region; (14) the interoperability testing of
international gateway switches is still under way; and (15) in addition
to renovating and testing telecommunications systems and networks, it is
also vital that carriers and the industry plan for unexpected failures,
such as power losses.</abstract>
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<note>Letter Report</note>
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<subject>
 <topic>Telecommunication industry</topic>
 <topic>Y2K</topic>
 <topic>Computer software verification and validation</topic>
 <topic>Systems conversions</topic>
 <topic>Systems compatibility</topic>
 <topic>Strategic information systems planning</topic>
 <topic>Data integrity</topic>
 <topic>Surveys</topic>
 <topic>Y2K</topic>
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