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<classification authority="sudocs">GA 1.13:AIMD-99-265</classification>
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 <subject>Information systems</subject>
 <subject>Strategic information systems planning</subject>
 <subject>Small business assistance</subject>
 <subject>Systems compatibility</subject>
 <subject>Computer software verification and validation</subject>
 <subject>Information resources management</subject>
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 <title>Year 2000 Computing Challenge: SBA Needs to Strengthen</title>
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<abstract>Pursuant to a congressional request, GAO provided information on the
Small Business Administration&apos;s (SBA) year 2000 program, focusing on:
(1) whether SBA has completed repair and replacement work for its
mission-critical systems; and (2) the extent to which data exchanges
with outside entities have been addressed.&lt;p/&gt;GAO noted that: (1) SBA completed systems renovations and unit testing
for its 42 mission-critical systems, and implemented the renovated
systems by the Office of Management and Budget&apos;s October 1, 1998,
deadline; (2) since then, SBA performed integration testing and system
acceptance testing to ensure the renovated mission-critical systems will
operate correctly after the turn of the century--those tests were
completed at the end of May 1999; (3) despite these efforts, however,
weaknesses in SBA&apos;s year 2000 testing increase the risk that its
mission-critical systems are not yet year 2000 ready; (4) SBA&apos;s
integration tests are incomplete because key business processes were not
specifically tested, and tests were not tracked to verify that all key
business processes were actually tested; (5) system acceptance tests are
incomplete because users did not review test plans, guidance procedures,
or data, or participate in the tests; (6) testing of SBA&apos;s
mission-critical systems has not been independently validated, and these
systems have not been certified as being year 2000 ready; (7) SBA has
been addressing the year 2000 problem for its external data exchanges;
(8) it has reported testing or reaching agreements with 38 of its 58
external data exchange partners, including its largest, which accounts
for about 90 percent of SBA&apos;s external data exchange activity; (9) SBA
is continuing to pursue testing or agreements with its remaining
partners; (10) in addition, SBA&apos;s approach to end-to-end testing is not
adequate because it: (a) does not ensure that software supporting key
business areas or functions has been tested; and (b) leaves many
potential issues, such as interoperability of internal and external
systems, untested; and (11) because of these testing weaknesses, SBA
lacks reasonable assurance that its systems will function correctly and
adequately support its key business areas and functions beyond 1999.</abstract>
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<note>Letter Report</note>
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<subject>
 <topic>Information systems</topic>
 <topic>Strategic information systems planning</topic>
 <topic>Small business assistance</topic>
 <topic>Systems compatibility</topic>
 <topic>Computer software verification and validation</topic>
 <topic>Information resources management</topic>
 <topic>Y2K</topic>
 <topic>Y2K</topic>
 <topic>SBA Year 2000 Program</topic>
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