United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office Accounting and Information Management Division author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 1999-07-28 monographic deposited born digital 42 p. GA 1.13:AIMD-99-243 https://www.govinfo.gov/app/details/GAOREPORTS-AIMD-99-243 P0b002ee180380943 f:ai99243 DGPO 2010-08-12 2011-03-28 GAOREPORTS-AIMD-99-243 machine generated eng fdlp REPORT GAOREPORTS-AIMD-99-243 AIMD-99-243 Y2K Health care programs Systems conversions Strategic information systems planning Computer software verification and validation Systems compatibility Surveys Information resources management Claims processing Medical information systems Medicare Program Y2K Other Written Product AIMD Pursuant to a congressional request, GAO reviewed the: (1) Health Care Financing Administration's (HCFA) outreach and testing efforts for ensuring that Medicare providers will be year 2000 compliant; and (2) surveys that have been completed to date or planned on the year 2000 status of healthcare providers.<p/>GAO noted that: (1) HCFA has taken comprehensive measures in conducting its outreach activities; (2) for example, the HCFA Administrator sent individual letters to over 1.1 million Medicare providers in January and May of this year, alerting them to take prompt year 2000 action on their information and billing systems; (3) in addition, HCFA held a series of year 2000 conferences throughout the country and has established a toll-free information hotline; (4) despite these aggressive actions, however, HCFA data show that provider participation in its outreach activities has been low; (5) further, HCFA has tasked contractors that process Medicare claims to test with providers using future dated claims; (6) as of June 21, 1999, Medicare contractor testing with providers had been limited and testing that has occurred had identified problems; (7) for example, HCFA reported that one contractor tested with 434 providers and encountered initial problems with 123--9 of which were considered critical failures; (8) many surveys have been completed this year on the year 2000 readiness of healthcare providers by healthcare trade associations and other organizations; (9) however, none of the 11 surveys GAO reviewed provided sufficient information with which to assess the year 2000 status of the healthcare provider community; and (10) each of the surveys had low response rates and several did not address critical questions about testing and contingency planning. https://www.govinfo.gov/content/pkg/GAOREPORTS-AIMD-99-243/html/GAOREPORTS-AIMD-99-243.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-AIMD-99-243/pdf/GAOREPORTS-AIMD-99-243.pdf GAO/AIMD-99-243 https://www.govinfo.gov/app/details/GAOREPORTS-AIMD-99-243 Other Written Product GAO/AIMD-99-243; Year 2000 Computing Crisis: Status of Medicare Providers; Y2K Health care programs Systems conversions Strategic information systems planning Computer software verification and validation Systems compatibility Surveys Information resources management Claims processing Medical information systems Medicare Program Y2K