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<classification authority="sudocs">GA 1.13:AIMD-99-193</classification>
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 <subject>Accounting procedures</subject>
 <subject>Federal agency accounting systems</subject>
 <subject>Financial records</subject>
 <subject>Financial statement audits</subject>
 <subject>Internal controls</subject>
 <subject>Financial management</subject>
 <subject>Tax administration systems</subject>
 <subject>Tax refunds</subject>
 <subject>Reporting requirements</subject>
 <subject>Auditing procedures</subject>
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<titleInfo>
 <title>Internal Revenue Service: Custodial Financial Management</title>
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<abstract>The Internal Revenue Service (IRS) continues to be plagued by serious
internal control weaknesses that have led to disbursements of fraudulent
and other questionable tax refunds, IRS employees stealing taxpayer
receipts, and errors or delays in posting payments to taxpayers&apos;
accounts. These control weaknesses fall into five major categories: (1)
unpaid assessments, (2) security over receipts and taxpayer information,
(3) refunds and earned income tax credits, (4) revenue reporting and
distribution, and (5) financial reporting. Some weaknesses were evident
in GAO&apos;s first audit of IRS&apos; financial statements in fiscal year 1992.
Some weaknesses are more pervasive than GAO had previously reported. For
example, GAO found varying degrees of weaknesses over the security of
receipts and taxpayer information at all 10 IRS service centers, at
other IRS offices, and at banks that process taxpayer information for
IRS. Until IRS corrects these shortcomings--such as ensuring that
taxpayer accounts are properly credited for payments made--these
conditions will undermine IRS&apos; ability to deliver quality customer
service.</abstract>
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<identifier type="preferred citation">GAO/AIMD-99-193</identifier>
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<note>Letter Report</note>
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 <topic>Financial records</topic>
 <topic>Financial statement audits</topic>
 <topic>Internal controls</topic>
 <topic>Financial management</topic>
 <topic>Tax administration systems</topic>
 <topic>Tax refunds</topic>
 <topic>Reporting requirements</topic>
 <topic>Auditing procedures</topic>
 <topic>Highway Trust Fund</topic>
 <topic>Black Lung Disability Trust Fund</topic>
 <topic>Airport and Airway Trust Fund</topic>
 <topic>Earned Income Tax Credit</topic>
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