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<classification authority="sudocs">GA 1.13:AIMD-98-162</classification>
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 <subject>Systems conversions</subject>
 <subject>Strategic information systems planning</subject>
 <subject>Information resources management</subject>
 <subject>Computer software</subject>
 <subject>Data integrity</subject>
 <subject>Systems compatibility</subject>
 <subject>Computer software verification and validation</subject>
 <subject>Electronic data interchange</subject>
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 <title>Year 2000 Computing Crisis: State Department Needs To Make Fundamental Improvements To Its Year 2000 Program</title>
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<abstract>Pursuant to a congressional request, GAO reviewed the Department of
State&apos;s progress in solving its year 2000 computer systems problem,
focusing on the: (1) overall status of State&apos;s efforts to identify and
correct its date-sensitive systems; and (2) appropriateness of State&apos;s
strategy and actions to correct its year 2000 problems.&lt;p/&gt;GAO noted that: (1) State has taken many positive actions to increase
awareness, promote sharing of information, and encourage its bureaus to
make year 2000 remediation efforts a high priority; (2) however, State&apos;s
progress in responding to the problem has been slow; (3) for example, of
the 40 systems that State identified as mission critical and needing
either converting or replacing, only 17 (42.5 percent) have completed
renovation; (4) more importantly, until recently, State&apos;s year 2000
effort lacked a mission-based perspective, that is, it had not
determined its core business functions or linked these functions to its
mission or to the support systems necessary to conduct these operations;
(5) because the year 2000 problem is primarily a business problem,
agencies need to take a business perspective in all aspects of it; that
is, they should identify their core business areas and processes and
assess the impact of system failures; (6) until it takes these steps,
State will not have a good basis for prioritizing its systems for the
purposes of correction or developing contingency plans that focus on the
continuity of operations; (7) in responding to GAO&apos;s draft report, State
noted that it has recently determined its core business functions and
linked these functions to its mission; (8) it has not yet linked its
core business functions to support systems necessary to conduct these
operations; (9) finally, State has not been managing the identification
and correction of its interfaces effectively; (10) specifically, it is
still identifying its interfaces, even though this task should have been
completed in the assessment phase, and it has developed written
agreements with data exchange partners for only a small portion of its
systems; and (11) as a result, State has increased the risk that year
2000 errors will be propagated from one organization&apos;s systems to
another&apos;s.</abstract>
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<note>Letter Report</note>
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<subject>
 <topic>Systems conversions</topic>
 <topic>Strategic information systems planning</topic>
 <topic>Information resources management</topic>
 <topic>Computer software</topic>
 <topic>Data integrity</topic>
 <topic>Systems compatibility</topic>
 <topic>Computer software verification and validation</topic>
 <topic>Electronic data interchange</topic>
 <topic>Interagency relations</topic>
 <topic>Dept. of State Year 2000 Program</topic>
 <topic>Y2K</topic>
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