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<classification authority="sudocs">GA 1.13:AIMD-97-94</classification>
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 <subject>Information systems</subject>
 <subject>Systems design</subject>
 <subject>Strategic information systems planning</subject>
 <subject>Reporting requirements</subject>
 <subject>Data integrity</subject>
 <subject>Data bases</subject>
 <subject>Loan accounting systems</subject>
 <subject>Small business loans</subject>
 <subject>Internal controls</subject>
 <identifier>SBA Electronic Loan Input Processing System</identifier>
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<titleInfo>
 <title>Small Business Administration: Better Planning and Controls Needed for Information Systems</title>
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<abstract>Pursuant to a congressional request, GAO reviewed the Small Business
Administration&apos;s (SBA) efforts to develop a risk management database and
a loan monitoring system, focusing on: (1) the status of SBA&apos;s
development and implementation of the risk management database; (2)
whether SBA has established adequate processes and controls to ensure
that the database will contain complete and accurate loan data; and (3)
whether SBA has performed the planning steps needed to serve as a basis
for funding the development phase of the proposed loan monitoring
system.&lt;p/&gt;GAO noted that: (1) at the time of its review, SBA had completed
development of a database structure and taken action to capture data and
establish reporting capabilities to comply with the requirements of the
Small Business Programs Improvement Act of 1996; (2) SBA officials
expect that the system will be capturing the required data and that the
reporting capabilities will be developed before the June 30, 1997,
deadline mandated by the act; (3) while SBA expects the system to be
operational on time, it has not yet established and implemented the
controls needed to ensure that the risk management database contains
timely and accurate data which are also required by the act; (4) at this
time, the database has missing or incorrect data for about half the
guaranteed loans because SBA has not yet effectively implemented
controls over lender reporting; (5) SBA also has not yet established
controls to identify missing or incorrect underwriting characteristics
data on defaulted loans; (6) until it implements effective controls, SBA
has no means of ensuring that the risk management database will be
sufficiently timely and accurate for program management and
decision-making purposes; (7) finally, SBA has not yet performed
essential planning needed to serve as a basis for funding the
development of the proposed loan monitoring system; (8) to implement the
information systems investment requirements of the Clinger-Cohen Act of
1996, the Office of Management and Budget (OMB) established criteria
that major information systems investments should meet for funding in
the fiscal year (FY) 1998 budget; (9) SBA has not performed the planning
needed to demonstrate that the loan monitoring system will meet three of
the eight criteria, such as simplifying or redesigning work processes
and demonstrating a positive return on investment; and (10) without
performing essential planning, SBA increases the risk that the loan
monitoring system will not effectively meet the agency&apos;s goals or
provide the best return on investment.</abstract>
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<identifier type="preferred citation">GAO/AIMD-97-94</identifier>
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<note>Letter Report</note>
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 <searchTitle>GAO/AIMD-97-94; Small Business Administration: Better Planning and Controls Needed for Information Systems;
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<subject>
 <topic>Information systems</topic>
 <topic>Systems design</topic>
 <topic>Strategic information systems planning</topic>
 <topic>Reporting requirements</topic>
 <topic>Data integrity</topic>
 <topic>Data bases</topic>
 <topic>Loan accounting systems</topic>
 <topic>Small business loans</topic>
 <topic>Internal controls</topic>
 <topic>SBA Electronic Loan Input Processing System</topic>
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