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<classification authority="sudocs">GA 1.13:AIMD-97-106</classification>
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 <subject>Computer software verification and validation</subject>
 <subject>Information systems</subject>
 <subject>Systems conversions</subject>
 <subject>Data integrity</subject>
 <subject>Strategic information systems planning</subject>
 <subject>Defense operations</subject>
 <subject>Computer software</subject>
 <subject>Information resources management</subject>
 <identifier>DLA Year 2000 Program</identifier>
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 <title>Defense Computers: Issues Confronting DLA in Addressing Year 2000 Problems</title>
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<abstract>Pursuant to a congressional request, GAO reviewed the Defense Logistics
Agency&apos;s (DLA) program for solving its Year 2000 computer problem,
focusing on the: (1) status of DLA&apos;s efforts to correct its Year 2000
problems; and (2) appropriateness of DLA&apos;s strategy and actions for
ensuring that the problem will be successfully addressed.&lt;p/&gt;GAO noted that: (1) DLA has recognized that the Year 2000 problem has
the potential to be the largest information technology dilemma it has
encountered to date and that if not successfully resolved, the supply,
technical, logistics, and contract services that DLA provides to the
military services could be severely disrupted; (2) to its credit, DLA
has already: (a) assessed the Year 2000 impact on its operations; (b)
inventoried its systems; (c) conducted pilot projects to determine Year
2000 effects on some of its major systems; and (d) developed and issued
policies, guidelines, standards, and recommendations on Year 2000
correction for the agency; (3) these steps are consistent with GAO&apos;s
guidelines and the Department of Defense&apos;s (DOD) five-phase approach for
planning, managing, and evaluating Year 2000 programs; (4) however, DLA
has not yet completed several critical steps associated with the
assessment phase of Year 2000 correction that are designed to ensure the
agency is well-positioned to deal with delays or other problems
encountered in the remaining phases; (5) DLA has not been working enough
with its customers and others who have established system connections or
interfaces to ensure consistency in handling date information passed
between systems; (6) the agency has not included thousands of
field-developed, unique programs as part of its Year 2000 systems
inventory or made these programs part of its Year 2000 program office&apos;s
responsibility; (7) these unique programs can introduce errors into
DLA&apos;s automated information systems just as easily as those systems that
have external interfaces with DLA systems; (8) in addressing these two
issues, DLA can help ensure the success of its efforts to correct the
systems within its control; (9) DLA has not: (a) prioritized the 86
automated information systems that it plans on being operational in the
year 2000 to ensure that the most mission critical systems are corrected
first; or (b) developed contingency plans to establish the course of
action that should be followed in the event that any of DLA&apos;s mission
critical systems are not corrected on time; and (10) since DLA
activities are critical to supporting military operations and readiness,
GAO believes that the agency should begin prioritizing its systems and
developing contingency plans so that logistics operations can continue
even if unforeseen problems or delays in Year 2000 corrective actions
arise.</abstract>
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<identifier type="preferred citation">GAO/AIMD-97-106</identifier>
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<note>Letter Report</note>
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<subject>
 <topic>Computer software verification and validation</topic>
 <topic>Information systems</topic>
 <topic>Systems conversions</topic>
 <topic>Data integrity</topic>
 <topic>Strategic information systems planning</topic>
 <topic>Defense operations</topic>
 <topic>Computer software</topic>
 <topic>Information resources management</topic>
 <topic>DLA Year 2000 Program</topic>
 <topic>DOD Year 2000 Management Plan</topic>
 <topic>Defense Integration Support Tools Database</topic>
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