United States Government Publishing Office publisher pbl distributor dst United States Government Accountability Office Accounting and Information Management Division author aut Government Organization text government publication eng GAOREPORTS Legislative Agency Publications gao legislative 2010-08-12 U.S. Government Printing Office 1996-06-07 monographic deposited born digital 33 p. GA 1.13:AIMD-96-106 https://www.govinfo.gov/app/details/GAOREPORTS-AIMD-96-106 P0b002ee180377824 f:ai96106 DGPO 2010-08-12 2011-03-24 GAOREPORTS-AIMD-96-106 machine generated eng fdlp REPORT GAOREPORTS-AIMD-96-106 AIMD-96-106 Tax administration systems Strategic information systems planning Computer software verification and validation Information resources management Systems conversions Electronic forms IRS Tax System Modernization Program IRS Cyberfile IRS Service Center Recognition/Image Processing System IRS Integrated Case Processing System IRS Corporate Accounts Processing System IRS Modernization Integration Plan IRS Document Processing System Software Capability Maturity Model TSM Letter Report AIMD GAO reported last year that the government's $8 billion tax systems modernization effort was plagued by pervasive management and technical weaknesses. Although the Internal Revenue Service (IRS) has taken steps to overcome these shortcomings, none of these actions, either individually or collectively, fully satisfy GAO's recommendations, and it is unclear when these actions will result in disciplined systems development. The upshot is that IRS continues to spend hundreds of millions of dollars on tax systems modernization even though fundamental weaknesses jeopardize that investment. IRS now plans to used a prime contractor and increase its use of software development contractors to develop tax systems modernization. However, its plans and schedules in this area are poorly defined and cannot be fully understood or assessed. Moreover, as the experience with Cyberfile and the Document Processing System projects makes clear, IRS does not have the mature processes needed to acquire software and manage contractors effectively. https://www.govinfo.gov/content/pkg/GAOREPORTS-AIMD-96-106/html/GAOREPORTS-AIMD-96-106.htm https://www.govinfo.gov/content/pkg/GAOREPORTS-AIMD-96-106/pdf/GAOREPORTS-AIMD-96-106.pdf GAO/AIMD-96-106 https://www.govinfo.gov/app/details/GAOREPORTS-AIMD-96-106 Letter Report GAO/AIMD-96-106; Tax Systems Modernization: Actions Underway But IRS Has Not Yet Corrected Management and Technical Weaknesses; Tax administration systems Strategic information systems planning Computer software verification and validation Information resources management Systems conversions Electronic forms IRS Tax System Modernization Program IRS Cyberfile IRS Service Center Recognition/Image Processing System IRS Integrated Case Processing System IRS Corporate Accounts Processing System IRS Modernization Integration Plan IRS Document Processing System Software Capability Maturity Model TSM Public Law 104-52