United States Government Publishing Office publisher pbl distributor dst United States Congress House of Representatives author aut Government Organization text government publication eng CHRG Congressional Committee Materials 115_house_hearings legislative 2018-05-24 https://www.govinfo.gov/app/details/CHRG-115hhrg29368 https://www.govinfo.gov/content/pkg/CHRG-115hhrg29368/html/CHRG-115hhrg29368.htm https://www.govinfo.gov/content/pkg/CHRG-115hhrg29368/pdf/CHRG-115hhrg29368.pdf U.S. Government Publishing Office 2017-02-14 monographic deposited born digital 45 digital object pages Y 4.V 64/3: https://www.govinfo.gov/app/details/CHRG-115hhrg29368 P0b002ee19a7973df 001059128 f:29368.txt DGPO 2018-05-24 2025-08-22 CHRG-115hhrg29368 machine generated eng fdlp HHRG CHRG-115hhrg29368 G HOUSE 115 1 2017-02-14 Serial No. 115-2 EXPLORING NATIONAL WORK QUEUE'S IMPACT ON CLAIMS PROCESSING OTHERPART CHRG-115hhrg29368 true Mr. Thomas J. Murphy, Acting Under Secretary for Benefits, Veterans Benefits Administration, U. S. Department of Veterans Affairs Accompanied by: Mr. Willie C. Clark, Sr., Deputy Under Secretary for Field Operations, Veterans Benefits Administration, U. S. Department of Veterans Affairs Mr. Ronald S. Burke, Jr., Assistant Deputy Under Secretary for Field Operations, National Work Queue, Veterans Benefits Administration, U. S. Department of Veterans Affairs Mr. Zachary Hearn, Deputy Director, Veterans Affairs and Rehabilitation Division, The American Legion Mr. Ryan Gallucci, Deputy Director, National Veterans Service, Veterans of Foreign Wars Ms. Kelsey Yoon, Director, Veterans Benefits, Vietnam Veterans of America false 29-368 Committee on Veterans' Affairs Veterans' Affairs Subcommittee on Disability Assistance and Memorial Affairs JODEY ARRINGTON of Texas Jodey C. Arrington Arrington, Jodey C. Jodey Arrington GUS M. BILIRAKIS of Florida Gus M. Bilirakis Bilirakis, Gus M. Gus Bilirakis JULIA BROWNLEY of California Julia Brownley Brownley, Julia MIKE BOST of Illinois Mike Bost Bost, Mike JIM BANKS of Indiana Jim Banks Banks, Jim JACK BERGMAN of Michigan Jack Bergman Bergman, Jack MIKE COFFMAN of Colorado Mike Coffman Coffman, Mike NEAL DUNN of Florida Neal P. Dunn Dunn, Neal P. Neal Dunn ELIZABETH ESTY of Connecticut Elizabeth H. Esty Esty, Elizabeth H. Elizabeth Esty CLAY HIGGINS of Louisiana Clay Higgins Higgins, Clay ANN M. KUSTER of New Hampshire Ann M. Kuster Kuster, Ann M. Ann Kuster BETO O'ROURKE of Texas Beto O'Rourke O'Rourke, Beto SCOTT PETERS of California Scott H. Peters Peters, Scott H. Scott Peters BRUCE POLIQUIN of Maine Bruce Poliquin Poliquin, Bruce DAVID P. ROE of Tennessee David P. Roe Roe, David P. David Roe KATHLEEN RICE of New York Kathleen M. Rice Rice, Kathleen M. Kathleen Rice JOHN RUTHERFORD of Florida John H. Rutherford Rutherford, John H. John Rutherford MARK TAKANO of California Mark Takano Takano, Mark TIM WALZ of Minnesota Timothy J. Walz Walz, Timothy J. Timothy Walz BRAD R. WENSTRUP of Ohio Brad R. Wenstrup Wenstrup, Brad R. Brad Wenstrup false false United States Congress House of Representatives Committee on Veterans' Affairs associated name asn Government Organization Jodey C. Arrington United States House of Representatives committee member United States Congressional Member Gus M. Bilirakis United States House of Representatives committee member United States Congressional Member Julia Brownley United States House of Representatives committee member United States Congressional Member Mike Bost United States House of Representatives committee member United States Congressional Member Jim Banks United States House of Representatives committee member United States Congressional Member Jack Bergman United States House of Representatives committee member United States Congressional Member Mike Coffman United States House of Representatives committee member United States Congressional Member Neal P. Dunn United States House of Representatives committee member United States Congressional Member Elizabeth H. Esty United States House of Representatives committee member United States Congressional Member Clay Higgins United States House of Representatives committee member United States Congressional Member Ann M. Kuster United States House of Representatives committee member United States Congressional Member Beto O'Rourke United States House of Representatives committee member United States Congressional Member Scott H. Peters United States House of Representatives committee member United States Congressional Member Bruce Poliquin United States House of Representatives committee member United States Congressional Member David P. Roe United States House of Representatives committee member United States Congressional Member Kathleen M. Rice United States House of Representatives committee member United States Congressional Member John H. Rutherford United States House of Representatives committee member United States Congressional Member Mark Takano United States House of Representatives committee member United States Congressional Member Timothy J. Walz United States House of Representatives committee member United States Congressional Member Brad R. Wenstrup United States House of Representatives committee member United States Congressional Member Mr. Thomas J. Murphy, Acting Under Secretary for Benefits, Veterans Benefits Administration, U. S. Department of Veterans Affairs witness wit Hearing Witness Accompanied by: Mr. Willie C. Clark, Sr., Deputy Under Secretary for Field Operations, Veterans Benefits Administration, U. S. Department of Veterans Affairs Mr. Ronald S. Burke, Jr., Assistant Deputy Under Secretary for Field Operations, National Work Queue, Veterans Benefits Administration, U. S. Department of Veterans Affairs Mr. Zachary Hearn, Deputy Director, Veterans Affairs and Rehabilitation Division, The American Legion witness wit Hearing Witness Mr. Ryan Gallucci, Deputy Director, National Veterans Service, Veterans of Foreign Wars witness wit Hearing Witness Ms. Kelsey Yoon, Director, Veterans Benefits, Vietnam Veterans of America witness wit Hearing Witness Serial No. 115-2