United States Government Publishing Office publisher pbl distributor dst United States National Archives and Records Administration Office of the Federal Register author aut Government Organization text government publication eng FR Regulatory Information 2016_register executive 2016-11-03 article Part III Rules and Regulations D09002ee1c7f33d22 D09002ee1c7f33dff United States Department of Transportation originator org United States Government Agency or Subagency United States Office of the Secretary originator org United States Government Agency or Subagency The Department of Transportation is issuing a third "Enhancing Airline Passenger Protections" final rule to enhance protections for air travelers and to improve the air travel environment as follows: Expanding the pool of reporting carriers for service quality data; requiring reporting carriers to include service quality data for their domestic scheduled flights operated by their code-share partners; enhancing the Department's code-share disclosure regulation to codify the statutory requirement that carriers and ticket agents must disclose any code-share arrangements on their Web sites on the first display presented in response to a search of a requested itinerary for each itinerary involving a code-share operation; and prohibiting undisclosed biasing based on carrier identity by carriers and ticket agents in any electronic displays of the fare, schedule or availability information of multiple carriers. The amendments to the reporting requirements in this rule will ensure that the Department obtains and provides to the public expanded and enhanced service quality data from the airlines. The provision to strengthen the Department's code-share disclosure rule will also enhance air travel consumer protection. Additionally, this final rule corrects certain drafting errors and makes minor changes to the Department's second Enhancing Airline Passenger Protections rule to better reflect the Department's intent. Other topics covered by the proposed rule that are not addressed by this final rule will be addressed in two separate rulemakings. Specifically, the Department will be issuing a Supplemental Notice of Proposed Rulemaking (SNPRM) to seek additional information on the disclosure of fees for basic ancillary services to consumers at all points of sale. The remaining topics discussed in the 2014 notice of proposed rulemaking (e.g., customer service commitments by large ticket agents, prohibition on post-purchase price increases for ancillary services) will be addressed in another final rule that the Department plans to issue at a later date. 81 FR 76800 https://www.govinfo.gov/app/details/FR-2016-11-03/2016-26178 2016-26178 fr03no16-11 RIN 2105-AE11 4910-9X-P Docket No. DOT-OST-2014-0056 https://www.govinfo.gov/app/details/FR-2016-11-03/2016-26178 https://www.govinfo.gov/content/pkg/FR-2016-11-03/html/2016-26178.htm https://www.govinfo.gov/content/pkg/FR-2016-11-03/pdf/2016-26178.pdf Air Carriers Consumer Protection Reporting and Recordkeeping Requirements Antitrust Air Rates and Fares Administrative Practice and Procedure Air Taxis Small Businesses 30 p. 76800 76829 81 FR 76800 Title 14 Part 234 14 CFR Part 234 Title 14 Part 244 14 CFR Part 244 Title 14 Part 250 14 CFR Part 250 Title 14 Part 255 14 CFR Part 255 Title 14 Part 256 14 CFR Part 256 Title 14 Part 257 14 CFR Part 257 Title 14 Part 259 14 CFR Part 259 Title 14 Part 399 14 CFR Part 399 RIN 2105-AE11 Enhancing Airline Passenger Protections III; Federal Register Vol. 81, Issue RULE 2016-26178 III DEPARTMENT OF TRANSPORTATION Office of the Secretary 2016-12-05 Docket No. DOT-OST-2014-0056 4910-9X-P 2016-26178 Final rule.

The Department of Transportation is issuing a third "Enhancing Airline Passenger Protections" final rule to enhance protections for air travelers and to improve the air travel environment as follows: Expanding the pool of reporting carriers for service quality data; requiring reporting carriers to include service quality data for their domestic scheduled flights operated by their code-share partners; enhancing the Department's code-share disclosure regulation to codify the statutory requirement that carriers and ticket agents must disclose any code-share arrangements on their Web sites on the first display presented in response to a search of a requested itinerary for each itinerary involving a code-share operation; and prohibiting undisclosed biasing based on carrier identity by carriers and ticket agents in any electronic displays of the fare, schedule or availability information of multiple carriers. The amendments to the reporting requirements in this rule will ensure that the Department obtains and provides to the public expanded and enhanced service quality data from the airlines. The provision to strengthen the Department's code-share disclosure rule will also enhance air travel consumer protection. Additionally, this final rule corrects certain drafting errors and makes minor changes to the Department's second Enhancing Airline Passenger Protections rule to better reflect the Department's intent. Other topics covered by the proposed rule that are not addressed by this final rule will be addressed in two separate rulemakings. Specifically, the Department will be issuing a Supplemental Notice of Proposed Rulemaking (SNPRM) to seek additional information on the disclosure of fees for basic ancillary services to consumers at all points of sale. The remaining topics discussed in the 2014 notice of proposed rulemaking (e.g., customer service commitments by large ticket agents, prohibition on post-purchase price increases for ancillary services) will be addressed in another final rule that the Department plans to issue at a later date.

This final rule is effective December 5, 2016. Clereece Kroha or Blane A. Workie, Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, U.S. Department of Transportation, 1200 New Jersey Ave. SE., Washington, DC 20590, 202-366-9342 (phone), 202-366-7152 (fax), clereece.kroha@dot.gov (email) and blane.workie@dot.gov. Air Carriers Consumer Protection Reporting and Recordkeeping Requirements Antitrust Air Rates and Fares Administrative Practice and Procedure Air Taxis Small Businesses Enhancing Airline Passenger Protections III , blane.workie@dot.gov clereece.kroha@dot.gov delta.com Flyersrights.org http://www.dot.gov/sites/dot.gov/files/docs/Final_Rule_on_Enhancing_Airline_Passenger_Protections.pdf http://www.gao.gov/products/GAO-11-733 Southwest.com www.transportation.gov/individuals/air-consumer/aviation-rules Vol. 81, no. 213 Office of the Federal Register, National Archives and Records Administration 2016-11-03 continuing daily deposited born digital 356 p. Table of Contents: AE 2.7: GS 4.107: AE 2.106: KF70.A2 https://www.govinfo.gov/app/details/FR-2016-11-03 P0b002ee1920d6cb8 0097-6326 0042-1219 0364-1406 769-004-00000-9 000582072 f:fr03no16 https://www.govinfo.gov/app/details/FR-2016-11-03 https://www.govinfo.gov/content/pkg/FR-2016-11-03/pdf/FR-2016-11-03.pdf https://www.govinfo.gov/content/pkg/FR-2016-11-03/xml/FR-2016-11-03.xml fdlp 76493 76842 DGPO 2016-11-03 2024-06-01 FR-2016-11-03 machine generated eng FR FR-2016-11-03 81 213