United States Government Publishing Office publisher pbl distributor dst United States National Archives and Records Administration Office of the Federal Register author aut Government Organization text government publication eng FR Regulatory Information 2008_register executive 2010-09-23 article Part II Proposed Rules D09002ee1c8079ffe D09002ee1c807a0e1 United States Department of Transportation originator org United States Government Agency or Subagency United States Office of the Secretary originator org United States Government Agency or Subagency The Department of Transportation seeks comment on rules it is proposing to enhance airline passenger protections in the following ways: by requiring air carriers to adopt contingency plans for lengthy tarmac delays and incorporate them in their contracts of carriage, by requiring air carriers to respond to consumer problems, by deeming the continued operation of a flight that is chronically late to be unfair and deceptive in violation of 49 U.S.C. 41712, by requiring air carriers to publish information on flight delays on their Web sites, and by requiring air carriers to adopt customer service plans, incorporate these into their contracts of carriage, and audit their own compliance with their plans. The Department takes this action on its own initiative in response to the many recent instances when passengers have been subject to waits on airport tarmacs for very long periods and also in response to the ongoing high incidence of flight delays. 73 FR 74586 https://www.govinfo.gov/app/details/FR-2008-12-08/E8-28527 E8-28527 fr08de08-20 RIN 2105-AD72 4910-9X-P Docket No. DOT-OST-2007-0022 https://www.govinfo.gov/app/details/FR-2008-12-08/E8-28527 https://www.govinfo.gov/content/pkg/FR-2008-12-08/html/E8-28527.htm https://www.govinfo.gov/content/pkg/FR-2008-12-08/pdf/E8-28527.pdf Air Carriers Consumer Protection Reporting and Recordkeeping Requirements Administrative Practice and Procedure Air Rates and Fares Air Taxis Small Business 18 p. 74586 74603 73 FR 74586 Title 14 Part 234 14 CFR Part 234 Title 14 Part 259 14 CFR Part 259 Title 14 Part 399 14 CFR Part 399 RIN 2105-AD72 Enhancing Airline Passenger Protections; Federal Register Vol. 73, Issue PRORULE E8-28527 II DEPARTMENT OF TRANSPORTATION Office of the Secretary 2009-02-06 Docket No. DOT-OST-2007-0022 4910-9X-P E8-28527 Notice of proposed rulemaking (NPRM).

The Department of Transportation seeks comment on rules it is proposing to enhance airline passenger protections in the following ways: by requiring air carriers to adopt contingency plans for lengthy tarmac delays and incorporate them in their contracts of carriage, by requiring air carriers to respond to consumer problems, by deeming the continued operation of a flight that is chronically late to be unfair and deceptive in violation of 49 U.S.C. 41712, by requiring air carriers to publish information on flight delays on their Web sites, and by requiring air carriers to adopt customer service plans, incorporate these into their contracts of carriage, and audit their own compliance with their plans. The Department takes this action on its own initiative in response to the many recent instances when passengers have been subject to waits on airport tarmacs for very long periods and also in response to the ongoing high incidence of flight delays.

Comments should be filed by February 6, 2009. Late-filed comments will be considered to the extent practicable. Daeleen Chesley or Blane A. Workie, Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, U.S. Department of Transportation, 1200 New Jersey Ave., SE., Washington, DC 20590, 202-366-9342 (phone), 202-366-7152 (fax), betsy.wolf@dot.gov or blane.workie@dot.gov (e-mail). Air Carriers Consumer Protection Reporting and Recordkeeping Requirements Administrative Practice and Procedure Air Rates and Fares Air Taxis Small Business Enhancing Airline Passenger Protections, betsy.wolf@dot.gov blane.workie@dot.gov http://airconsumer.ost.dot.gov/ http://DocketsInfo.dot.gov http://www.airlines.org/customerservice/passengers/Customers_First.htm http://www.flightstats.com http://www.regulations.gov Vol. 73, no. 236 Office of the Federal Register, National Archives and Records Administration 2008-12-08 continuing daily deposited born digital 275 p. Table of Contents: AE 2.7: GS 4.107: AE 2.106: KF70.A2 https://www.govinfo.gov/app/details/FR-2008-12-08 P0b002ee1809b4d2f 0097-6326 0042-1219 0364-1406 769-004-00000-9 000582072 f:fr08de08 https://www.govinfo.gov/app/details/FR-2008-12-08 https://www.govinfo.gov/content/pkg/FR-2008-12-08/pdf/FR-2008-12-08.pdf https://www.govinfo.gov/content/pkg/FR-2008-12-08/xml/FR-2008-12-08.xml fdlp 74343 74603 DGPO 2010-09-23 2024-06-05 FR-2008-12-08 machine generated eng FR FR-2008-12-08 73 236