United States Government Publishing Office publisher pbl distributor dst United States National Archives and Records Administration Office of the Federal Register author aut Government Organization text government publication eng FR Regulatory Information 2007_register executive 2010-09-22 article Proposed Rules D09002ee1c809e751 D09002ee1c809e7cb United States Department of Transportation originator org United States Government Agency or Subagency United States Office of the Secretary originator org United States Government Agency or Subagency The Department of Transportation (DOT or Department) is seeking comment on whether it should adopt a rule to enhance airline passenger protections in the following seven ways: require carriers to adopt contingency plans for lengthy tarmac delays and incorporate them in their contracts of carriage, require carriers to respond to consumer problems, deem operating a chronically delayed flight to be unfair and deceptive, require carriers to publish delay data, require carriers to publish complaint data, require on-time performance reporting for international flights, and require carriers to audit their compliance with their customer service plans. We are proposing that most of these measures cover certificated or commuter air carriers that operate domestic scheduled passenger service using any aircraft with more than 30 passenger seats. We are proposing that one measure cover the largest U.S. and foreign carriers and that two other measures cover the largest U.S. carriers. 72 FR 65233 https://www.govinfo.gov/app/details/FR-2007-11-20/07-5760 07-5760 fr20no07-12 RIN 2105-AD72 4910-13-P Docket No. DOT-OST-2007-0022 https://www.govinfo.gov/app/details/FR-2007-11-20/07-5760 https://www.govinfo.gov/content/pkg/FR-2007-11-20/html/07-5760.htm https://www.govinfo.gov/content/pkg/FR-2007-11-20/pdf/07-5760.pdf 5 p. 65233 65237 72 FR 65233 Title 14 Part 234 14 CFR Part 234 Title 14 Part 253 14 CFR Part 253 Title 14 Part 259 14 CFR Part 259 Title 14 Part 399 14 CFR Part 399 RIN 2105-AD72 Enhancing Airline Passenger Protections; Federal Register Vol. 72, Issue PRORULE 07-5760 DEPARTMENT OF TRANSPORTATION Office of the Secretary 2008-01-22 Docket No. DOT-OST-2007-0022 4910-13-P 07-5760 Advance Notice of Proposed Rulemaking (ANPRM).

The Department of Transportation (DOT or Department) is seeking comment on whether it should adopt a rule to enhance airline passenger protections in the following seven ways: require carriers to adopt contingency plans for lengthy tarmac delays and incorporate them in their contracts of carriage, require carriers to respond to consumer problems, deem operating a chronically delayed flight to be unfair and deceptive, require carriers to publish delay data, require carriers to publish complaint data, require on-time performance reporting for international flights, and require carriers to audit their compliance with their customer service plans. We are proposing that most of these measures cover certificated or commuter air carriers that operate domestic scheduled passenger service using any aircraft with more than 30 passenger seats. We are proposing that one measure cover the largest U.S. and foreign carriers and that two other measures cover the largest U.S. carriers.

Comments should be filed by January 22, 2008. Late-filed comments will be considered to the extent practicable. Betsy L. Wolf or Blane A. Workie, Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, U.S. Department of Transportation, 1200 New Jersey Ave., SE., Washington, DC 20590, 202-366-9342, 202-366-7152 (fax), betsy.wolf@dot.gov or blane.workie@dot.gov (e-mail). Economic regulations: Airline passenger protections; enhancements, betsy.wolf@dot.gov blane.workie@dot.gov http://DocketsInfo.dot.gov http://www.airlines.org/customerservice/passengers/Customers_First.htm http://www.regulations.gov Vol. 72, no. 223 Office of the Federal Register, National Archives and Records Administration 2007-11-20 continuing daily deposited born digital 236 p. Table of Contents: AE 2.7: GS 4.107: AE 2.106: KF70.A2 https://www.govinfo.gov/app/details/FR-2007-11-20 P0b002ee18095876a 0097-6326 0042-1219 0364-1406 769-004-00000-9 000582072 f:fr20no07 https://www.govinfo.gov/app/details/FR-2007-11-20 https://www.govinfo.gov/content/pkg/FR-2007-11-20/pdf/FR-2007-11-20.pdf https://www.govinfo.gov/content/pkg/FR-2007-11-20/xml/FR-2007-11-20.xml fdlp 65215 65440 DGPO 2010-09-22 2024-06-05 FR-2007-11-20 machine generated eng FR FR-2007-11-20 72 223