[Public Papers of the Presidents of the United States: George W. Bush (2006, Book I)]
[March 14, 2006]
[Pages 471-478]
[From the U.S. Government Publishing Office www.gpo.gov]



Remarks in a Discussion on Medicare Prescription Drug Benefits in 
Canandaigua, New York
March 14, 2006

    The President. Thank you all. Be seated. Thank you all very much. 
Thanks for coming. Thanks for the warm welcome. Thanks for giving me a 
chance to come and talk to you about an important issue for our seniors.
    Before I get started, though, I do want to thank the folks here at 
Canandaigua Academy for letting me come by to say hello. The assistant 
principal, John LaFave, kindly greeted me 
behind stage here. As I understand, some of the students are here in the 
room, and some are watching. I'm glad to provide you a convenient excuse 
to get out of class. [Laughter] I want to thank the superintendent, 
Steve Uebbing, for greeting me as well.
    For all the teachers who are here and are paying attention to this, 
thanks for being a teacher. It's a noble profession. It's an important--
it's really important. And speaking about teachers, I married one. 
[Laughter] She sends her love. Laura W. Bush is a 
unique woman who is obviously a patient woman. [Laughter] When I married 
her, she was a public school librarian who wasn't that much interested 
in politics. Now she's the First Lady of the United States. And I'm 
proud to call her First Lady, and I love to call her wife. And she sends 
her love too.
    I want to thank Randy Kuhl; 
he served with distinction in the United States Congress. He said, 
``Look, you've been in my district before; come back up here if you want 
to be with some just good, down-to-earth people that care about the 
future of the country.'' And one of the reasons I'm here is because of 
Randy's invitation.
    I also want to thank Congressman Sherry Boehlert, right next door. I appreciate you being here. Mighty New 
York Yankee fan, I want you to know--[laughter]--fierce baseball--
advocate for baseball. Plus, he's a good Congressman.
    I want to thank Antonia Novello. Dr. 
Novello, where are you? She's here--oh, there you are. Good to see you. 
Appreciate you coming. She's the commissioner of health for the State of 
New York. I'm honored you're here. I'll tell old 41 I saw you. That's the number for my dad. See, he's the 
41st President; I'm the 43d President, so--I'll tell him I saw you.

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    I want to thank the mayor, who is here--
Madam Mayor, where are you? Thanks for coming. Yes, I appreciate you 
coming. Thanks for your hospitality. It's great to be in your city. I 
want to thank all the other folks who are State government and local 
government.
    Most of all, I want to thank our panelists. There are different ways 
to describe an issue that's of concern to the American people. And so 
one way to describe the issue is to have others help describe it for 
you, and that's what we're doing. This is a opportunity for me and 
others to share thoughts about Medicare.
    The role of government is to provide good health care for our 
seniors. We made that commitment, interestingly enough, when Lyndon 
Baines Johnson was the President. When I got to Washington, I took a 
look at the Medicare system to determine whether or not Medicare was 
providing excellent health coverage. If you're going to provide health 
coverage for somebody, you want to make sure it works. I found a system 
that was old and stale. It really wasn't a modern health care system. 
Medicine had changed; Medicare had not changed.
    For example, the Government would pay $28,000 for an ulcer surgery 
for a senior on Medicare but not a dime for the prescription drugs to 
prevent the ulcer surgery from being needed in the first place. There 
was a lot of times the cures for disease would lag behind the Government 
saying it's okay to provide that as a benefit. In other words, it was an 
old system.
    So I worked with the Congress, and we've modernized Medicare. And 
for the first time, seniors can now get a prescription drug benefit 
under Medicare. And that's what we're here to talk about--the benefits 
of such a program; the need for people to, at the very minimum, take a 
look to see whether or not that program makes sense, and if it does make 
sense, to sign up on it. You'll hear me make the case: It's a good deal. 
Now, don't take my word for it. I would hope people would seek advice, 
seniors seek advice as to whether or not it's a good deal. Twenty-six 
million seniors so far have taken a look and said, ``I think it's 
worthwhile to sign up.''
    And so part of the--the main reason I'm here is to talk about the 
Medicare reform plan, the prescription drug benefit, all aiming to 
convince people to the very minimum to take a look. I think you're going 
to like what you see.
    One of the things that was necessary in Medicare to make it work 
better was to have--was to start exercising preventative medicine, to 
analyze and diagnose disease early, before they become acute. 
Interestingly enough, in the new Medicare reform law that I signed, for 
the first time, we're beginning to screen--offer screenings and a free 
physical for seniors when they sign up for the program. And that's 
important. Part of making sure health care is modern is to recognize 
that if you catch disease early, it makes it much easier to cure the 
problem.
    And so not only are we talking about a prescription drug benefit 
that's important to make sure Medicare and medicine is modern, but we've 
now got screenings and preventative care--annual screenings and a 
``Welcome to Medicare'' physical. So if you're thinking about signing 
up, think about having an additional benefit of having a screening or a 
physical. And that's an important part of making sure that our systems 
are modern and Government is fulfilling its responsibility to provide 
good, quality health care for our seniors.
    The benefit is really important because it makes sure that seniors 
have choices as well. See, I've always believed that the consumer has 
got more options from which to choose, it provides higher quality. I'm 
one of these people that we ought to--that says, ``We ought to trust 
people; we ought to trust their judgment.'' So one of the things about 
the reform plan that went

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forward is, not only does it provide a prescription drug benefit, but it 
says seniors ought to have a menu of opportunity, different options from 
which to choose to meet their needs.
    And that created some confusion initially. And I knew it would, as a 
matter of fact. I knew some seniors on Medicare really didn't want to be 
confronted with any choice, and that the myriad of options would create 
a little confusion to begin with. But when people have taken time to 
look at the options and have sought help--whether it be a son or a 
daughter, or a community-based organization, or a faith-based 
organization, or 1-800-MEDICARE--they begin to realize that maybe the 
system is geared toward them. The more options a senior has to choose 
from, the more likely it is that the benefit is going to be tailored to 
his or her needs. And that's important for people to understand.
    If you're a low-income senior, the Government is going to pay over 
95 percent of your costs. Low-income seniors must take a look at this 
deal. I'm telling you, it's a good opportunity for you. You know, there 
was a period of time when seniors had to choose between rent and 
prescription drugs, and that wasn't right in our country. And this bill 
I signed is taking care of that problem, so people don't have to make 
the zero-sum choice. Prescription drugs has become an integral part of 
health care for a lot of folks, as you know.
    The competition is good for consumers; it happens to be good for our 
taxpayers too. One of the interesting things that has happened is, is 
that because there are people saying, ``I can do a better job for you,'' 
if you're a senior, the anticipated premiums for the drug benefit has 
dropped from $36--$37 a month to $25 a month in a 6-month period of 
time. In other words, people looked at the bill, and they said, ``Well, 
this is what we think it's going to cost a senior for drug benefits, 37 
bucks a month--not low-income seniors but seniors.'' And instead, the 
cost is $25 a month.
    The anticipated--in Washington, you know, we spend a lot of time 
guessing what something is going to cost. And the anticipated cost to 
the taxpayers for this drug benefit is 20 percent lower in the first 
year than anticipated. In other words, it matters when people have 
choice. It matters not only for quality but for price. The average 
senior on Medicare will get a--will see their prescription drug bills 
cut in half. If you're a low-income senior, the Government is going to 
pick up a significant portion of your tab. If you're an average senior--
income senior, you're going to see your drug bills cut in half. If 
you're a taxpayer, the anticipated costs are significantly lower than we 
thought. It's working. It makes a lot of sense.
    Part of my mission here, as I said earlier, was to convince people 
to find out about the program. If you haven't looked at the new 
prescription drug benefit, do so. Call 1-800-MEDICARE, or go to 
medicare.gov on the Internet. We're beginning to see some surveys from 
people who are actually using the program, and what's interesting is a 
lot of the seniors are getting information from the Internet. There's--
and you'll see it's user-friendly. It's been designed to make it easy 
for the senior to take advantage of this new program.
    If you're interested in the program, get your son or daughter to 
help you. And if you're a son or daughter and your mom or dad is 
eligible for Medicare, make sure you at least take time to give your 
parent the benefit of finding out what's available. If you're an 
average-income senior, you're going to get one-half of your prescription 
drugs cut. If you're a poor senior, this Government is going to pay over 
95 percent of the cost of your prescription drugs. It makes a lot of 
sense.
    I called upon a fellow named Dr. Mark McClellan to join me in this effort. He's here. That's him right 
there. He is a--

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he's a Ph.D., see. I'm a C student. [Laughter] Look who's the President 
and who's the adviser. [Laughter]
    Dr. Mark is in charge of what's called 
CMS. He'll tell you what that means. We use a lot of initials in 
Washington. The way I like to describe it to you is, he is in charge of 
making sure the Medicare reform plan is explained, rolled out, and 
administered properly.
    And so, Mark, thanks for coming. 
Welcome.
    Mark B. McClellan. Mr. President, it's 
great to be here. CMS is----
    The President. Ph.D. in what?
    Dr. McClellan. In economics, and I'm a 
physician as well.
    The President. See, he spent a lot of 
time in the classroom. [Laughter]
    Dr. McClellan. It's great to be part 
of the team, sir.
    The President. We're glad you're here. Tell people what CMS stands 
for, and tell them what your job description is.
    Dr. McClellan. CMS is the Center for 
Medicare and Medicaid Services. It's the Agency that oversees the 
Medicare program and also Medicaid. Overall, we're providing health 
insurance for more than 90 million people. And this is a very important 
year for us, as the President said. We're making some major improvements 
in the Medicare program so that seniors will not just think of us as the 
program that's going to pay the bills when they get sick but the program 
that's going to help them stay well and live a longer and healthier 
life. And we're working with States like New York to improve the 
Medicaid program for people with limited incomes as well.
    The President. So we just cranked up. Anytime Washington passes a 
new law, sometimes the transition period can be interesting. And so we 
had some early challenges.
    Dr. McClellan. That's right. In fact, 
I was just talking with Diane about this beforehand. Diane is a 
pharmacist. You're going to hear from her in a minute.
    The President. No, I'm the emcee. [Laughter] You're the explainer. 
[Laughter] You know how these Ph.D.s are. You know, they kind of--
[laughter].

[At this point, Dr. McClellan made further remarks.]

    The President. How about the phone lines? People have----
    Dr. McClellan. The phone lines are 
much better wait times. If you call 1-800-MEDICARE, that 24/7 help line 
that we make available so seniors can find out exactly what this program 
means for them, your wait time now is an average of two minutes or less. 
So you can get through very quickly and find out what this program means 
for you.
    The President. So would you recommend people--a loaded question--
kind of leading the witness, and I'm not even a lawyer. [Laughter] Why 
would--why should people sign up for this?
    Dr. McClellan. Well, now is a really 
good time to find out about it. We've got hundreds of thousands of 
people enrolling each week now, and we're ahead of what I think is going 
to be a rush towards the end of April and the first part of May as we 
approach the enrollment deadline. It's a 6-month period that people have 
to make a decision about the new coverage.
    People are finding that they can save typically 50 percent on their 
prescriptions--or more--compared to not having coverage. And Consumer 
Reports pointed out recently that if you're willing to look at generic 
drugs, or other drugs that work in a very similar way to the ones you're 
taking now, you can save 70 or 80 percent. And if you call 1-800-
MEDICARE, go to medicare.gov, or go to one of the many events happening 
all over the country, including right here in Canandaigua, there are 
places to go to get face-to-face help right here to find out about what 
this means for you. You can save literally thousands of dollars

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on your drug costs, and you can be protected for the rest of your life 
against high prescription drug costs in the future.
    The President. Yes, describe that--the catastrophic care component 
of Medicare.
    Dr. McClellan. Well, the drug benefit 
will, in most cases, start paying right off the bat. Most seniors who 
have signed up are already saying they're saving money with the program 
just 2 months into the benefit. There is what's called catastrophic 
protection as well. So if you have very high drug expenses, your 
coverage is never going to run out. For people who have higher--
relatively high incomes, if they spend $3,600, Medicare will then pick 
up as much as 95 percent of all their subsequent drug costs. So no 
matter what your drug needs are for the rest of your life, you're going 
to be protected against very high expenses.
    And, Mr. President, as you said, for people with limited means, 
about one in three seniors is living just on a fixed income--they get 
extra help, so they pay, typically, just a few dollars for each 
prescription. It's very important help.
    The President. People need to take a look. I get out of Washington, 
people say, ``Well, I'm not so sure we can trust the Government all that 
much.'' Take a look. One of the reasons I have come is to ask people who 
are eligible for Medicare just to explore the options. It's a good deal.
    For the taxpayers who are here as well, we're doing an--we're 
providing an important service for our seniors. I repeat to you: The 
Federal Government has made the commitment to our seniors for good, 
modern health care. I happen to believe if that's the commitment, we 
ought to keep it. And the bill that I had the honor of signing keeps 
that commitment.
    And so, Mark, thanks for coming. Stay 
on it. I'm a results-oriented guy. When I heard that it took a while for 
people to get on that--call that number and somebody wouldn't answer, I 
started asking, why? And they're solving it. We're making sure this 
opportunity for our seniors is done in a cost-effective, efficient way. 
We want it to be user-friendly for our seniors.
    Again, I repeat: I fully understand some people are perfectly 
content with life the way it is, and they're not interested in looking 
at forms and opportunities and choices. I would urge you to get somebody 
to help you take a look at the opportunities available for you.
    Somebody who is helping people understand the opportunities is Susan 
Wilber. Susan, what do you do? [Laughter]
    Susan Wilber. Well, I'm an A student, 
always was, so I became a health care professional. [Laughter]
    The President. Look, you don't need to rub it in, you know.

[Ms. Wilber, director, The Brighter Day, made brief remarks.]

    The President. That's good. If you're a church or community-based 
group or a synagogue, talk to your folks who go to your facility and 
encourage them to contact 1-800-MEDICARE, medicare.gov, Susan. I mean, there's all kinds of people like Susan.
    What have you found to be the response initially, today? Give us a 
sense for----
    Ms. Wilber. Initially, there was a lot of 
panic and confusion, a lot of new information coming from all 
directions--the newspaper, the television, the mailings. I think that 
we're a strong health care system in this community and that we're all 
well-connected as a health care network, so people were very willing to 
bring their concerns to us and to ask for help. And that's certainly a 
confidence that we've instilled in people. And I'm very grateful for 
that opportunity.
    But we've set up individual meetings; we've set up situations where 
we meet with family members; we've done conference calls with families 
out of State to help their loved one here. So it's really been quite a 
collaborative effort to get people signed up.
    The President. Thanks. Thirty--26 million people have signed up. 
That requires

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a lot of community effort around the country. And I want to thank 
Susan and others who just make sure the 
opportunity is at least presented in a way that people can make a 
choice. And the amazing thing about our country is we've got a lot of 
really decent souls, like Susan, at the community level who are very 
concerned about somebody else, that they want to help somebody. And one 
way to help somebody is to let seniors know about the opportunities 
available in this Medicare reform.
    And you're signing up quite a few people, I understand.
    Ms. Wilber. We've had quite a few people 
sign up initially.
    The President. Good. How's it going?
    Ms. Wilber. It's going well. There was a 
little bit of confusion at first, but----
    The President. But, I mean, you don't want to recommend somebody to 
sign up and they say, ``Why did you get me to sign up for this?''
    Ms. Wilber. For the most part, it's worked 
very well. We've gotten some excellent feedback from our customers.
    The President. Good. Thanks for being here.
    Ms. Wilber. Thanks for having me.
    The President. My call is, please help. I really hope a son or a 
daughter takes time on behalf of their mother or father and get on the 
Internet, medicare.gov, and take a look. You ought to do it. I think it 
happens to be a duty. If your mother or father is not that interested in 
getting on the Internet, get on with them. Walk through the steps and 
take a look at what's available.
    We've got with us Diane Lawatsch. 
Welcome.
    Diane Lawatsch. Thank you, Mr. President. 
I'm happy to be here.
    The President. You're gainfully employed?
    Ms. Lawatsch. I am gainfully employed.
    The President. How? [Laughter]
    Ms. Lawatsch. Uh-oh. [Laughter] I am a 
pharmacy operations manager for Wegmans Food Markets. I've been a 
registered pharmacist for almost 18 years. And a pharmacy operations 
manager helps to oversee the operations in pharmacy. And I have four 
stores in this region, and the Canandaigua store is one of them.
    The President. Good. So give us a feel for how you view the Medicare 
bill, how it came to be, your reaction. Obviously, you're very much 
involved in prescription drugs.

[Ms. Lawatsch made brief remarks.]

    The President. Obviously, pharmacists have got a stake in this. I 
mean, people show up at the counter, and there's a lot of pharmacists 
around the country who are saying, ``Can we help you?'' It's, frankly, 
in the interest of the pharmacist to give people the opportunity to get 
a very generous prescription drug benefit from the Government. I don't 
know if you've seen attitudinal changes yet amongst the people using the 
program.
    Ms. Lawatsch. Well, absolutely. We 
definitely see customers come in that say, ``Gee, I've never had 
coverage before,'' and now they have the coverage. One of the things, 
too, that we did at Wegmans was we started over a year ago preparing and 
investing in our people and putting our pharmacists and our technicians 
through training programs. We had four different online training courses 
so that they were prepared come January, and that helped a great deal.
    The President. Good. Thanks. You're on the frontline.
    Ms. Lawatsch. Yes, we are.
    The President. So we've got Bob and 
Eleanor with us. Isn't that right?
    Bob Wisnieff. Yes, we're here.
    The President. So, in my family, the wife starts speaking first. 
[Laughter]
    Eleanor Wisnieff. Okay, I'll go first.

[Mrs. Wisnieff, retiree, made brief remarks.]

    The President. I like the idea of somebody saying, ``Here are three 
choices from

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which to choose.'' See, if you give people an opportunity to choose, it 
means they're more likely to be able to find something that meets their 
needs. It's a different approach, isn't it? The older--one approach is, 
``We'll tell you what you need; the Government probably knows a little 
better than you do, anyway; we'll think on your behalf.'' What this bill 
says is, is that let's have some options available so people get to 
tailor the options to meet their needs. And what ends up happening is, 
is that there's choice. When we trust seniors with judgment, it helps on 
price and it helps on quality.
    Do you have anything to offer, Bob?
    Mr. Wisnieff. Well, I think Eleanor has 
pretty much got the punch line of my whole thing, so I'll have to be a 
bit of a Paul Harvey and say ``the rest of the story.'' [Laughter]
    The President. Pretty good. How long have you all been married?
    Mr. Wisnieff. Fifty-two years.
    The President. Fifty-two years?
    Mr. Wisnieff. Fifty-two happy years. I hope 
you have the same.
    The President. He said 52 happy years, by 
the way. Thanks for setting a good example.

[Bob Wisnieff, retiree, made brief remarks.]

    The President. The key is saving a little money in retirement. 
They're on a fixed 
income. They've got now a prescription drug benefit. They don't have to 
make the awful choice between food, electricity, and prescription drugs. 
And they're actually putting a little extra money in their pocket. If 
that's true--is that true?
    Mr. Wisnieff. That's true.
    The President. Okay. If it's true, you ought to look at it. Senior 
citizens not only here in upstate New York but all across the country 
ought to look at this plan, ought to look at the opportunities. If you 
like it, sign up. It's a good deal. If you need help, ask for help. If 
you want to find out more about it, call 1-800-MEDICARE or get on the 
Internet, medicare.gov.
    For the students listening here, one of my jobs is to help explain 
things to the American people, explain why we make the decisions we 
make. Today I've tried to explain to you why the Medicare system needed 
to be changed and some of the principles inherent in the change that 
benefits our seniors. Part of explaining something is to have people who 
are actually involved with the program, people that are helping to 
educate, people that know something about the pharmaceutical industry, 
people who are benefiting from the plan, to come and share their 
experience as well. And so I want to thank you all for giving me a 
chance to come.
    One thing I didn't say--I do want to conclude by saying, Dr. Steve 
Uebbing, who is the superintendent of 
schools--when I came through the line, he told me about his son 
Daniel's service in the United States 
military. I meant to thank a good, proud dad, but more importantly, I 
want to thank his son for volunteering to serve his country, for 
volunteering to serve.
    And for the students listening, I urge you to find out a way to 
serve your community. Mentor somebody; help feed the hungry; provide 
shelter for the homeless. If you're interested in volunteering for the 
military, that's one way to serve. Peace Corps is a fantastic 
opportunity to serve your country. Being a teacher is a fantastic way to 
serve your country. The strength of the United States of America is not 
the size of our military or the size of our wallets; the strength of the 
United States of America is found in the hearts and souls of decent, 
honorable, compassionate people who have heard a call to serve something 
greater than themselves.
    Thank you all for giving me a chance to come by. I ask for God's 
blessings on you all and on the United States of America. Thank you.

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Note: The President spoke at 11:45 a.m. in the Canandaigua Academy 
Theatre. In his remarks, he referred to Stephen J. Uebbing, 
superintendent, Canandaigua City School District; and Mayor Ellen 
Polimeni of Canandaigua, NY.