    [Public Papers of the Presidents of the United States: William J. Clinton (1993, Book I)]
    [May 28, 1993]
    [Pages 764-766]
    [From the U.S. Government Publishing Office www.gpo.gov]

    Teleconference Remarks With Veterans in VA Medical Centers
    May 28, 1993

        The President. Vincent Maurio, are you there?
        Vincent Maurio. Yes. My name is Vincent Maurio from Philadelphia
    Nursing Home Care Unit.
        The President. And is Eugene Young there?
        Eugene Young. Yes, I'm here at Bronx VA Nursing Home Unit.
        The President. It's good to hear all your voices. I'm here with Vice
    President Gore and with Hershel Gober who is the Deputy Secretary of the
    Department of Veterans Affairs. And as we move into Memorial Day
    weekend, we just wanted you to know and all veterans like you in
    hospitals all across America that we're thinking about you, pulling for
    you. We know you wish you could be home and able to participate in the
    Memorial Day services. But we're very, very excited about the fact that
    you have these phones in your rooms now thanks to the PT Phone Home
    Project.
        And I want to say a special word of thanks to Frank Dosio who came
    up with this idea and to all the people who worked on it: Bell Atlantic,
    C&P Telephone, NYNEX, and especially the workers, the Communication
    Workers of America and the International Brotherhood of Electrical
    Workers. There have been a lot of people who worked on this project, and
    we wanted to highlight that by talking to you three this morning.
        And we thought it was an especially good time to do it as we head
    into Memorial Day. And I have a few notes about you guys. I know more
    about you than you know about me now. [Laughter] I wanted to say a
    special word of thanks to all of you. And Mr. Young, I understand you
    have a couple of sons in the service.
        Mr. Young. Yes, I do, sir.
        The President. And you ought to be able to talk to them more
    frequently now. Where are they?
        Mr. Young. One, Korea; the other one in Italy in the Army, sir.
        The President. Good for you. And you have a third child in college?
        Mr. Young. Yes, Queens College.

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        The President. So, you have one child handy.
        Mr. Young. Yes.
        The President. Pretty close.
        Mr. Young. Yes.
        The President. And Mr. Maurio and Mr. Patenaude, both of you are
    veterans of World War II, is that right?
        Mr. Maurio. That's right.
        Ken Patenaude. Yes, I am.
        The President. Is it nice for you having those phones?
        Mr. Young. Very nice.
        Mr. Maurio. I think it's an enormous accomplishment, and I think
    it's going to be great for all of us. It's going to get us easy access
    to reach our families and friends at home, a greater sense of privacy,
    and I think it's going to instill in us yet a higher level of self-
    reliance, which of course in our conditions is very important.
        So, I'm fascinated by the incredible technology and the genius that
    it takes to put this program together and this phone system together.
    And I've been witness to it all morning long, and it's been extremely
    fascinating.
        The President. Why don't you describe it to us. We can't see it
    here.
        Mr. Maurio. I have surrounding me a bunch of electronic wizards. I
    don't understand their language completely, but they're absolutely
    fascinating to listen to. And there's an awful lot of technical
    equipment here, a lot of apparatus, but I think mainly the most import
    thing is volunteer efforts of all the people involved. I think that's a
    little bit of America at work, and it shows what we can do when our
    minds are set down to it. And I would like to thank all who participated
    in this wonderful project on behalf of all the patients, the staff, and
    the administration at both VA Hospital and the Nursing Home Care Unit in
    Philadelphia. I think it was a marvelous effort on all their parts. They
    deserve a great deal of credit, and I'm sure you will have to agree with
    me.
        The President. I do. I hope we can get them the credit they deserve
    by this conversation this morning.
        Anyone else have something to say about this?
        Mr. Patenaude. Mr. President, this is Ken Patenaude from Albany.
        The President. Hi, Ken.
        Mr. Patenaude. Never in my wildest dreams did I ever think that I'd
    be talking to the President. It's an honor.
        And I can't believe that this is happening. It's beautiful, the way
    they have this set up and all the work that these men have put into it.
    I want to thank all the volunteers from the Communication Workers of
    America, the VFW, American Legion, and all the employees at the Stratton
    VA Medical Hospital. This is one of the greatest things that has ever
    happened in my life.
        The President. Well, I think you've earned it. You've served your
    country well, and I'm just glad to be a small part of this.
        Mr. Patenaude. And it's a pleasure to have you on our side.
        The President. Thank you. Well, I am. We've got a very good Veterans
    Affairs Department here headed by two American veterans, Jesse Brown,
    who's worked for disabled veterans for many years, and my longtime
    friend Hershel Gober, the Deputy Secretary, who's a Vietnam veteran
    also. They are keeping me on the straight and narrow here when it comes
    to veterans policies. They've got our administration focused on these
    kinds of problems and a lot of other ones.
        And I'm glad to hear you say that. You say you never in your wildest
    dreams believed you'd be talking to the President. You know there are
    millions of people who would probably like to give me an earful this
    morning, and you can do it. So, you've been doing a great job.
        Mr. Vice President.
        The Vice President. Gentlemen, this is Vice President Al Gore. I
    just wanted to say that the heads of the labor unions whose members did
    this on a volunteer basis are here in the Oval Office with us this
    morning and representatives of some of the companies that made it
    possible. And I think that what people did in pulling together to make
    this phone system possible for you really kind of symbolizes the way the
    entire country feels about your service and about all veterans and what
    our country owes to you.
        The fact that members of organized labor and members of companies in
    corporate America pulled together with more than 5,000 volunteer hours
    and huge quantities of donated equipment, volunteers from the VFW and
    the staff of the VA all working together to make this possible. If the
    whole country could find ways to express what we feel toward veterans
    like this, you'd see more of this. Matter of fact, CWA members from
    other cities have taken up

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    this challenge as a result of what Frank Dosio started there, and now
    it's beginning to be implemented in other VA hospitals and in other
    cities.
        So, we're really proud of you. We appreciate what you've done. We
    join you in appreciating what these volunteers have done for you.
        The President. I also wanted to note that as we get off the phone
    here I know that at least in Albany and Philadelphia several hundred
    other bedside phone units are going to be activated. There must be a lot
    of folks in those hospitals that want me to get off the telephone so
    they can use theirs. They're not going to be activated until we finish.
        I did want to say one other thing to you. Yesterday morning we had a
    nationally televised town meeting here in the Rose Garden at the White
    House with a couple of hundred folks who came from 35 States. One of the
    people there said, ``You know, we're always asking you, Mr. President,
    what are you going to do and telling you what we think you should do.
    What do you think we can do for our country to help now?'' And I would
    just kind of like to repeat something that came out of that conversation
    because I told the woman who asked the question that there are clearly
    limits to what Government can do as well as great possibilities there.
    And a lot of the problems that we have in this country have to be dealt
    with by citizens working together at the grassroots level. And this is a
    stunning example of that. I mean, just think how many people all across
    America are going to wind up having telephones in these hospitals
    because one man had a vision, and his company and his union were willing
    to support that vision. I mean, that's an example of the kind of things
    that can be done by American people all over this country working
    together. Really, he deserves all the credit. I'm just glad to be here
    with this inaugural telephone kickoff.
        Mr. Young, are you going to call your children when we get off the
    phone?
        Mr. Young. I probably will, Mr. President. I'll get the number from
    my wife, and I definitely will call. And they will be excited like I am.
    And I would like to say thanks for the opportunity. And like Albany
    said, I never dreamed that I would be talking to the President of the
    United States and the Vice President of the United States.
        And the Bronx VA Medical Center has some of the best staff there is.
    And we appreciate their hard labor and the volunteer service. And
    they're doing a very good job.
        The President. Well, we're trying to support your veterans hospital
    network. Even as tight as the budget is here and as much as we're
    cutting, we're going to invest some more money in these veterans
    hospitals next year to try to keep the quality of care up for people
    like you.
        Mr. Young. That's true. Yes--[inaudible]--the quality of care for
    the veterans, allocate more funding, and it will bring better quality
    care for the veterans which, you know, they deserve. And the staff also.
        The President. Well, I wish all of you well. Mr. Young, when you
    talk to your sons in Italy and Korea, you tell them that we're proud of
    them on this Memorial Day weekend.
        Mr. Young. I sure will, Mr. President.
        The President. And when you talk to your child in Queens College,
    make sure that there's a graduation there. We need all the kids we can
    get with good educations so they'll support you and I when we get older
    and have a strong economy.
        Mr. Young. That's true, Mr. President. Thank you very much.
        The President. Thank you. Vince and Ken, thank you very much.
        Hershel, you want to say anything?
        Deputy Secretary Hershel Gober. I would just like to say before
    Memorial Day here for my comrades, fellow veterans, Vince, Ken, Eugene,
    we're proud of you. And Secretary Brown and I, along with the President
    and the Vice President, want you to know that we'll provide the support
    that you need and that you have earned. You have entitlements; you don't
    receive benefits. And I want you to know that we're thinking about you,
    and God bless you.
        Mr. Young. Thank you very much.
        The President. Thank you. Have a good day.

    Note: The teleconference began at 9 a.m. The President spoke from the
    Oval Office at the White House.