[Annual Report of the Postmaster General, 1983] [From the U.S. Government Publishing Office, www.gpo.gov] Annual Report of the Postmaster General Wff OflEGO PWBLte LIBRARY 0407 2 SCIENCE INDUSTRY Financial and Operating Highlights Year Ended Sept. 30, 1983 Year Ended Sept. 30, 1982 Year Ended Sept. 30, 1981 Year Ended Sept. 30, 1980 Year Ended Sept. 30, 1979 Pieces of mail (millions) Percent change 119,381 4.7 114,049 3.6 110,130 3.6 106,311 6.5 99,829 3.0 Operating revenue Percent change $23,582 4.3 $22,600 18.1 (dollars in millions) $19,133 11.6 $17,143 6.4 $16,106 14.0 Public service appropriation Percent change $ 0 -100.0 $ 12 -97.5 $ 486 -41.3 $ 828 -10.0 $ 920 0.0 Revenue forgone appropriation Percent change $ 789 13.6 $ 695 -12.0 $ 789 0.9 $ 782 -2.2 $ 800 -0.2 Total appropriations Percent change $ 789 11.6 $ 707 -44.6 $ 1,275 -20.8 $ 1,610 -6.4 $ 1,720 -0.1 Total operating expenses Percent change $24,083 5.5 $22,826 6.8 $21,369 10.1 $19,413 10.7 $17,529 8.1 Net income (loss) Percent change $ 616 -23.1 $ 802 ($ 588) 91.8 ($ 306) $ 470 Fixed assets (net of depreciation) Percent change $ 4,462 8.0 $ 4,132 3.4 $ 3,995 2.0 $ 3,917 6.2 $ 3,687 5.0 Equity (deficiency) Percent change $ 112 ($ 505) 61.3 ($ 1,307) -81.8 ($ 719) -62.0 ($ 444) 53.1 1979-81 recast to reflect 1980 census information. (in units indicated) U.S. population January 1 (millions)* 233.3 231.0 228.8 226.4 223.9 Percent change 1.0 1.0 1.1 1.1 1.1 Pieces of mail per capita 512 494 481 469 446 Percent change 3.6 2.6 2.5 5.3 1.9 Operating revenue per capita $ 101.08 $ 97.83 $ 83.61 $ 75.70 $ 71.94 Percent change 3.3 17.0 10.4 5.2 12.7 Accrued cost per piece of mail 20.17c 20.01C 19.40c 18.26C 17.56c Percent change 0.8 3.1 6.2 4.0 4.9 Operating revenue per piece of mail 19.75c 19.82c 17.37c 16.13c 16.13c Percent change -0.4 14.1 7.7 0.0 10.6 Net income (loss) per piece of mail 0.52c 0.70c (0.53c) (0.29C) 0.47c Percent change -25.7 — 82.8 — — Pieces of mail per work year 173,320 167,650 161,879 156,528 148,322 Percent change 3.4 3.6 3.4 5.5 1.3 Work years 688,791 680,280 680,327 679,184 673,057 Percent change 1.3 — 0.2 0.9 1.7 Employees 678,845 675,122 670,239 666,823 663,067 Percent change 0.6 -0.7 0.5 0.6 1.1 3 1336 06403 6727 i Postmaster General's Letter to the Board of Governors With its second straight year of net income in 1983, the Postal Service has firmly established its financial credentials as an efficient public agency that is making significant contributions to our national life and economy. I am pleased to report net income totaled $616 million for the year—the third year in the black in the last five. This is remarkable considering that for the first time, the Postal Service received no public service subsidy from the Congress. Thus, positive financial results have been achieved at the same time that taxpayer support of the Postal Service has been ended several years ahead of schedule. A stronger economy that boosted volume to 119.4 billion pieces of mail and continued productivity gains made major contributions to 1983's positive results. For mailers—both individual citizens and large volume business mailers— the Postal Service's ability to live within its income means stretching the interval between rate increases. Since it generally takes about 10 months to put a rate adjustment into effect, the Postal Service must project what revenues it will need in the future. While we had net income for 1983 as a whole, costs outran revenues during the final quarter of the year. Consequently, on November 1, 1983, the Board of Governors approved the filing of rate proposals with the Postal Rate Commission that would amount to an overall rate adjustment of 15.4 percent. But thanks to the strong financial performance of the last two years, these rate adjustments will not be needed until October 1984 at the earliest. This means over three-and-ahalf years of rate stability for most postal rates, and a three-year period for the First-Class letter rate. It is the longest period between filings and the smallest proposed rate of increase in the basic letter rate since the Postal Service was mandated by law to balance its costs and revenues. Other highlights and progress during the year follow: • Service was maintained at high levels by attaining the next-day delivery service performance goal for stamped, First-Class Mail 96 percent of the time. Eighty-eight percent of the letters committed to the two-day category and 89 percent in the three-day category were delivered on time. • Automated equipment was installed in major mail processing centers across the nation, while the Postal Service was preparing to implement ZIP+ 4, the expanded ZIP Code. Just after the year ended, price incentives for mailers who use ZIP + 4 were approved. Automation and ZIP+ 4, the keys to future productivity gains for the Postal Service, are coming on-line to restrain postal costs, improve the consistency of mail delivery and moderate postal rates in the years to come. • The Postal Service was recognized for providing a safer work place for postal employees by being designated to receive the President's Occupational Safety and Health Program Award for 1982. We continued this progress in 1983 by having fewer reported accidents, occupational injuries and illnesses and lost-workday injuries than in the previous year. • We made no major, nationwide service changes even after the end in 1983 of the public service subsidy, which has for years supported those postal services that are purely public service in nature. • Polls showed Americans to be generally satisfied with the nation's postal system. An April 1983 National Tracking Study indicated 76 percent of those questioned had a generally favorable attitude toward the Postal Service. Mail service ranked highest among 12 products and services in a Roper Report "value for the dollar" survey in July 1983. • We made progress in the employee involvement/quality of working life process in 1983. Several initial field sites were chosen with participating unions, and work teams were trained and are functioning in 15 locations around the country. • The Postal Service was cited by the Administration on Aging for participation in the Carrier Alert Program, a voluntary effort in concert with the National Association of Letter Carriers and public service organizations. Letter carriers watch for any unusual accumulation of the mail of participating elderly and handicapped persons as a way of spotting a possible problem. • We implemented the All Services Campaign, which I consider to be the most important customer service improvement effort in the 13-year history of the Postal Service. It aims at more knowledgeable, courteous employees and better informed customers, who together can bring an improved quality of service to the American public. This effort at service improvement— directed at improving good, old-fashioned, face-to-face personal service to the American public—is an example of the Postal Service recognizing unmet needs and directing our resources to those areas. It shows, too, that the Postal Service has evolved into a mature, modern and responsive agency that is a model for government and an asset to America. William F. Bolger Postmaster General January 1984 2 Volume and Work Force Trends, 1960-1983 (shown as percentage of change since 1960) 3 Postmaster General's Review of 1983 Highlights Deficits & Surpluses, 1977-83 1981 $588 million 1983 $616 million 1980 $306 million 1978 $379 million 1982 $802 million Finances Coupled with the Postal Service's net income years of $802 million in 1982 and $470 million in 1979, 1983's positive financial result more than balances out year-end losses going back the last six fiscal years. This means the Postal Service has achieved the long-range goal of the Postal Reorganization Act of living within its income. Last year's positive financial results were made possible by a variety of external and internal factors. Happily, the economy's upturn gave the Postal Service strong volume and revenue growth. Total volume rose by 4.7 percent to 119.4 billion pieces of mail. Dramatically lower inflation and more efficient operations also were big contributors to the Postal Service's strong performance during 1983. The Postal Service's second consecutive year of net income performance is underscored by the fact that 1983 was the first year the Postal Service received no public service subsidy. Thus, the Postal Service is no longer taxing the American public with deficits or draining away taxpayer dollars in the form of Congressional appropriations. By living within its income in 1983, the Postal Service made a positive contribution to the national goals of a balanced federal budget, lower inflation and rising productivity. The past year's results flow from the decade-long effort to mechanize postal 1977 $688 million 1979 $470 million Deficits Surpluses operations, manage better and more efficiently, and maintain a good level of service. These changes were built into the nation's postal system by the hard work and commitment of thousands of postal managers and employees. They paid off when the economy turned sharply upward and inflation sharply downward last year. The surge lifted First-Class volume by 3.3 percent over the year before, more than double the First-Class Mail growth rate in the prior fiscal year. Within First-Class, presorted cards and letters continued the strong growth pattern of recent years. Improving business conditions were mirrored in the 10.9 percent rise in third-class mail to 40.7 billion pieces. Carrier route presorted mail volume in this class was again a big gainer, increasing 21 percent over the year before. The lower rate of inflation accounted for lower costs for the Postal Service during 1983 in a number of important areas. It led to a labor cost avoidance of $210 million, substantially below what had been projected, while fuel and energy costs were $21 million under projections. Labor costs, by far the largest segment of postal costs, are quite sensitive to inflationary pressures since most postal employees receive cost-ofliving allowances related to the Consumer Price Index. Some new costs were absorbed by the Postal Service in the fiscal year. The Postal Service began paying the employer's contribution for newly extended Medicare coverage for its employees. In addition, the five-cent-agallon excise tax orr gasoline, and the extension of the Airport and Airway Development Tax on freight had cost impacts on the budget. As it has since 1977, the Postal Service was able to pay for all capital investments, totaling $600 million, out of current income. In addition, it made scheduled debt repayments of $67 million and avoided any new debt obligations. _____________________________ 4 Productivity The Postal Service's productivity grew again in 1983. For the ninth year in a row Postal Service gross productivity registered a gain—up 3.4 percent— and this key to cost control contributed to the financially successful year. Calculated by dividing total work years into total volume, the amount of mail processed per work year rose from 167,650 pieces in fiscal 1982 to an alltime high of 173,320 in fiscal 1983. Since the last year of the Post Office Department in 1970, volume has risen 40.6 percent while our work force has declined by 8.4 percent, resulting in a 48.2 percent increase in the Postal Service's gross productivity in 13 years. Compared to 1970—the last year prior to reorganization—the Postal Service is now delivering 34.5 billion additional pieces of mail to 18 million additional addresses. The Postal Service's productivity record in 1983 again outpaced productivity advances in the private, nonfinancial sector of the economy. Postal Service gains have exceeded those in the private sector nine of the last 13 years. Productivity is not some dry figure of measurement, but has real significance to the American consumer. Because of streamlined operations, modernization and overhaul of the nation's postal system, the U.S. productivity rate exceeds that of any foreign postal system, while the postage rates are among the lowest of any industrialized nation. (See chart on page 9.) 5 1973 74 75 76 77 78 79 80 81 82 83 Automation Increasing productivity has been the underpinning of the Postal Service's steady climb from a deficit-ridden operation to one that is financially secure. It also is the key to keeping postal rates down in the future and remaining economically viable in an increasingly competitive communications market. If better management mechanization and Presort lie behind the productivity advances of the last 13 years, automation and ZIP+ 4 will be keys to productivity gains in the future. During the year, 96 optical character reader/channel sorters were installed in 58 major mail processing centers across the nation, while 156 bar code sorters are now in place in 62 sites. By the end of 1984 the Postal Service expects to have 252 OCRs and 248 BCRs in its 118 largest facilities, which handle 75 percent of all outgoing and 68 percent of all incoming mail. A second phase of equipment deliveries beginning in 1985 will expand the network to 211 locations. The Postal Service's automation effort is one of enormous size and scope, and some temporary problems and adjustments were experienced. But initial equipment problems have been corrected by the manufacturers, and the machines now consistently pass acceptance tests. Results of extended performance tests of the optical character readers, recommended by the General Accounting Office in its examination of the automation and ZIP + 4 program, indicate the equipment will perform up to expectations. As GAO noted, the problems that have surfaced are surmountable. They are being solved successfully. The General Accounting Office had several suggestions to broaden assistance to mailers and to provide more information to them on the ZIP+ 4 program. The Governors of the Postal 6 Service approved a two-tiered system of price incentives effective October 9, 1983 for mailers who use ZIP + 4, and the Congressional moratorium on ZIP + 4 implementation expired as the fiscal year ended. The equipment is being installed in post offices around the nation; the incentives are in place, and the Postal Service is actively working with business mailers—banks, retailers, savings and loan companies, credit unions, credit card companies, insurance companies and utilities, to name a few—to help them see the bottom-line benefits ZIP + 4 can have for their businesses. An estimated 47 billion pieces of First-Class Mail are currently machinable and potentially OCR-readable. The Postal Service looks forward to 1984 as the year automation and ZIP + 4 will begin to yield significant economies for mailers, the Postal Service and all users of the postal system. While the movement to automation was a high priority for the Postal Service in 1983, efforts to increase mechanization also went forward. The delivery of 147 multi-position flats sorters was made in 1983 to 88 facilities. By mid-1984 the schedule calls for 236 of these machines to be installed at 125 facilities. This equipment will allow for the mechanization of the processing of large envelopes and magazines, traditionally a manual operation. Flats sorters now in operation have achieved a national average productivity of 857 pieces per work hour, compared to 550 pieces per work hour using manual methods. Mail Volume, 1973-1983 120 1973 74 75 76 77 78 79 80 81 82 83 7 Performance During the first half of fiscal year 1983, the Postal Service attained the 95 percent next-day delivery service performance goal for stamped First-Class Mail traveling within local or metropolitan areas. During the second half of the year, the next-day goal was achieved 96 percent of the time. The overall annual performance was 96 percent. In the two-day category, performance for 1983 matched 1982 at 88 percent, while in the three-day category, performance declined one percentage point from 1982 to 89 percent. Fifty-six percent of stamped First- Class Mail falls into the overnight delivery category, as determined by the distance it must travel. In fiscal 1983, 65 percent of all stamped First-Class Mail reached its destination overnight, meaning that a substantial amount of mail in the two-day delivery area was, in fact, delivered the next day. Customers' attitudes toward the Postal Service, as measured by semiannual polling, remained positive during the year. An April 1983 National Tracking Study indicated 76 percent of those questioned had a generally favorable attitude toward the nation's postal system. This was noteworthy because it occurred during a time of media attention to a possible postal rate increase. The Roper Report asked the American public what "value for the dollar" it gets from a list of 12 products and services, which included hospital care, telephone service, electricity, mail service and eight others. The report, released in July 1983, said the Postal Service was rated the best value; 56 percent of those polled rated mail service as a good to excellent value; only 12 percent rated it a poor value. Local delivery (overnight) ■ Delivery within 600-mile radius (two days) H Cross-country delivery (three days) 8 Customer Programs A major new thrust in 1983 was the shaping of the All Services Campaign, which began as the fiscal year was near its close. Through the campaign, the Postal Service acknowledges it must pay more attention to the needs of its individual customers. Several outside studies have made this point, most notably the National Academy of Public Administration report in July 1982. The Postal Service's own surveys showed some customers were unhappy with inconsistent delivery service, long lines in lobbies and depersonalized, sometimes even rude service. The All Services effort approaches these problems from two tacks. Internally, postal managers are making certain postal employees are familiar with the full range of postal services, to enable employees to be knowledgeable, courteous and helpful to customers. Externally, a series of monthly, educational advertisements tell the general public about basic postal services, encouraging understanding and proper use of these services. Express Mail posted another solid year of growth in 1983. Volume increased over 1982 by 29.4 percent while revenues went up 24.5 percent. This record kept Express Mail the secondranking overnight service by volume. Internationally, the network added nine new countries during the year bringing the number of foreign countries served by the Express Mail network to 29. An area showing solid service improvement during the year was Bulk Business Mail, the new name for regular second, third and fourth-class mail. Rates for First Unit of Domestic Letter Postage Nation National Currency U.S. Currency" Norway 2.50 krona 34.1 cents Federal Republic of Germany .80 mark 30.4 cents Canada .32 C$ 25.6 cents Japan 60.00 yen 25.5 cents Italy 400.00 lira 25.1 cents Australia .27 A$ 24.2 cents United Kingdom .16 pound 23.9 cents Netherlands .70 guilder 23.8 cents Sweden 1.80 krona 23.1 cents France 1.80 franc 22.5 cents Austria 4.00 schilling 21.6 cents Belgium 11.00 B. franc 20.6 cents United States .20 US$ 20.0 cents Switzerland .40 S. franc 18.9 cents ★Foreign exchange rates prevailing September 30, 1983, as reported in the Washington Post, October 1, 1983. Bulk Business Mail accounts for approximately 40 percent of total mail volume, with third-class representing a large proportion of total volume growth in recent years. Due to a number of processing and delivery operations improvements, both internal and external tests during 1983 showed a significant improvement in the delivery of this mail. E-COM, the Postal Service's computer-originated service offered in cooperation with the telecommunications industry, grew in 1983 to 15.3 million pieces. While the volume growth in this new service has not been as strong as anticipated, it has been steady. As the fiscal year ended, the customer base for E-COM was expanding— 528 customers were certified to use E-COM and another 1,350 were awaiting certification. In residential growth areas, the trend is toward centralized delivery through the use of neighborhood delivery and collection box units, delivery centers, apartment house receptacles, mail rooms and grouped mailboxes. In 1983, approximately 1.2 million deliveries were incorporated into central delivery, representing an annual savings of $31.2 million over comparable door-to-door service. Centralized deliveries increased to approximately 19.2 million or 22 percent of total deliveries in 1983. Carrier Alert became another way in which the Postal Service, in concert with the National Association of Letter Carriers and several social service organizations, expanded its public service role in 1983. This voluntary program has letter carriers alerted to the build-up of mail of elderly and handicapped persons on their routes. If there is an unexplained accumulation, a participating social service agency is contacted to check on the customer. This program has been credited with saving lives, generating good will and giving peace of mind to many persons. The Commission on Aging of the Health and Human Services Department has cited the Postal Service for its role in Carrier Alert. Employee Programs The overall safety record of the Postal Service in 1983 showed improvement over the previous year's record. In 1982, there were 69,127 accidents, 56,526 occupational injuries and illnesses, and 25,474 lost-workday injuries. During 1983, there were 56,239 accidents, 50,919 occupational injuries and illnesses and 22,004 lost-workday injuries. These figures represent a 19 percent reduction in accidents, a 10 percent reduction in occupational injuries and illnesses, and a 14 percent reduction in lost-workday injuries. Also, motor vehicle accidents decreased from 6,362 to 5,843 accidents, for an eight percent reduction. The progress in providing a safer work place for postal employees was acknowledged by the Department of Labor, which informed the Postal Service it would receive the President's Occupational Safety and Health Program Award for 1982. The award is presented to the departments or agencies of the federal government that show the best records of program effectiveness in the promotion of occupational safety and health. For award purposes, agencies are placed in three categories based on the agency's size, number of employees, and its safety and health record as reflected in incidence rates and Workers' Compensation charge-back costs. The Postal Service won the award for category I, the largest federal agencies. Another measure of the success of the Postal Service's safety and health program is the fact that, for 1983, the amount paid the Department of Labor for Workers' Compensation for the first time was less than the previous year. While Workers' Compensation costs remain a problem for the Postal Service, the trend is positive. This may be an indication that the rehabilitation program for postal employees, who are receiving compensation for job-related injuries and illnesses, is bearing fruit. Since 1979, 2,148 postal employees have been returned to work under the program, saving an estimated $39 million per year. The employee involvement/quality of working life process continued during the year. A conference of Postal Service officers in January 1983 led to improved understanding of employee involvement and quality of working life concepts and the development of strategies to implement the process. A series of regional meetings followed throughout the year to familiarize postal managers with the process. Several sites have been selected for joint implementation with the participating unions, the Rural Letter Carriers' Association, the National Association of Letter Carriers and the National Post Office Mail Handlers Union. Work teams are functioning in 15 cities across the nation. The goal of the process is to increase employees' involvement in identifying and solving problems in the work place, thereby improving the quality of working life and enhancing the effectiveness of the Postal Service. 10 Financial Statements Financial Statements Balance Sheets United States Postal Service Sept. 30, 1983 Sept. 30, 1982 Assets (dollars in thousands) Current assets Cash.............................................................................................................................................. U.S. Government securities, at amortized cost which approximates market................ Receivables U.S. Government................................................................................................................... Foreign countries................................................................................................................... Accrued interest..................................................................................................................... Other.......................................................................................................................................... Less allowances....................................................................................................................... Supplies, advances and prepayments................................................................................... Total current assets........................................................................................................................ $ 241,937 2,277,641 152,100 213,007 57,224 49,978 472,309 16,624 455,685 257,772 3,233,035 $ 222,167 2,626,948 163,765 9,346 53,193 39,070 265,374 14,070 251,304 252,179 3,352,598 Other assets—Note 5................................................................................................................... 21,313 18,275 Property and equipment—Note 5 Land.................................................................................................................... ........................ 523,939 493,981 Buildings............................................................................................................ ........................ 3,773,870 3,509,691 Equipment.......................................................................................................... ........................ 2,459,618 2,243,884 6,757,427 6,247,556 Less allowances for depreciation................................................................... ........................ 2,295,503 2,115,879 4,461,924 4,131,677 Construction in progress............................................................................... ........................ 480,043 495,880 Leasehold improvements, net of amortization.......................................... ........................ 114,264 112,186 5,056,231 4,739,743 Deferred retirement costs—Note 4................................................................... ........................ 12,553,273 11,695,888 $20,863,852 $19,806,504 See notes to financial statements. 12 Sept. 30, 1983 Sept. 30, 1982 Liabilities and equity (deficiency) in assets (dollars in thousands) Current liabilities , Outstanding postal money orders.......................................................................... .......... $ 224,736 $ 202,826 Compensation and employees' benefits................................................................ .......... 1,282,029 1,117,895 Amounts payable to other U.S. Government agencies........................................ .......... 162,427 149,479 Other accounts payable and accrued expenses.................................................... .......... 726,991 1,113,157 Deferred revenue......................................................................................................... .......... 433,940 387,462 Estimated prepaid postage......................................................................................... .......... 850,000 775,000 Current portion of long-term debt.......................................................................... .......... 73,000 73,000 Total current liabilities..................................................................................................... .......... 3,753,123 3,818,819 Long-term debt, less current portion—Note 5........................................................ .......... 1,390,855 1,462,873 Other liabilities Amounts payable for retirement benefits—Note 4.............................................. .......... 12,292,479 11,487,097 Employees' accumulated leave—Note 6................................................................ .......... 692,625 661,861 Workers' Compensation claims—Note 2.............................................................. .......... 2,603,000 2,861,000 Other............................................................................................................................. .......... 20,000 20,000 15,608,104 15,029,958 Equity (deficiency) in assets Capital contributions of U.S. Government—Note 6............................................ .......... 2,961,588 2,960,998 Deficit from operations since commencement on July 1, 1971.......................... .......... ( 2,849,818) ( 3,466,144) Commitments and contingencies—Notes 4, 6, 7 and 8.......................................... 111,770 ( 505,146) $20,863,852 $19,806,504 See notes to financial statements. 13 Statements of Operations and Changes in Deficiency in Assets United States Postal Service Year Ended Sept. 30, 1983 Year Ended Sept. 30, 1982 (dollars in thousands) Operating revenue..................................................................................................................... $23,581,667 $22,599,937 Operating appropriations For public service costs............................................................................................... .......... 0 12,140 For revenue forgone for certain classes of mail.................................................... .......... 789,000 694,670 789,000 706,810 24,370,667 23,306,747 Operating expenses Compensation and employees' benefits................................................................ .......... 20,070,241 19,094,495 Other.............................................................................................................................. .......... 4,012,832 3,731,722 24,083,073 22,826,217 Income from operations................................................................................................. .......... 287,594 480,530 Interest income................................................................................................................. .......... 418,584 420,118 706,178 900,648 Interest expense............................................................................................................... .......... 89,852 99,072 Net income........................................................................................................................ .......... 616,326 801,576 Deficiency in assets at beginning of year.................................................................. .......... ( 505,146) ( 1,306,700) Contributions (withdrawals) by U.S. Government.................................................. .......... 590 (________ 22) Equity (deficiency) in assets at end of year................................................................ .......... $ 111,770 ($ 505,146) See notes to financial statements. 14 Statements of Changes in Financial Position United States Postal Service Sources of working capital From operations Net income............................................................................................................................... Charges (credits) to operations not requiring current outlays of working capital Depreciation and amortization..................................................................................... Provision for noncurrent Workers' Compensation claims.......................................... Amortization of deferred retirement costs.................................................................... Increase in employees' accumulated leave.................................................................... Total sources from operations................................................................................................... Increase in noncurrent amounts payable for retirement benefits.................................... Proceeds of long-term debt....................................................................................................... Capital restored/transfers by U.S. Government.................................................................. Total sources................................................................................................................................. Uses of working capital Additions to deferred retirement costs................................................................................... Reduction of long-term debt..................................................................................................... Additions to property and equipment, net.......................................................................... Increase in other assets............................................................................................................. Capital withdrawals by U.S. Government............................................................................... Total uses........................................................................................................................................ Increase (decrease) in working capital..................................................................................... Changes in components of working capital Increase (decrease) in current assets Cash and U.S. Government securities................................................................................. Receivables................................................................................................................................ Supplies, advances and prepayments................................................................................. Increase (decrease) in current liabilities Outstanding postal money orders................................................................................... Compensation and employees' benefits............................................................................. Amounts payable to other U.S. Government agencies.................................................... Other accounts payable and accrued expenses................................................................. Deferred revenue...................................................................................................................... Estimated prepaid postage..................................................................................................... Increase (decrease) in working capital..................................................................................... Year Ended Year Ended Sept. 30, 1983 Sept. 30, 1982 (dollars in thousands) $ 616,326 $ 801,576 283,674 276,469 ( 258,000) 51,000 349,109 338,435 30,764 33,383 1,021,873 1,500,863 805,382 1,442,811 — 1,516 590 — 1,827,845 2,945,190 1,206,494 1,825,052 72,018 73,294 600,162 435,755 3,038 5,313 — 22 1,881,712 2,339,436 ($ 53,867) $ 605,754 ($ 329,537) $ 652,410 204,381 42,338 5,593 ( 26,576) ( 119,563) 668,172 21,910 1,209 164,134 ( 25,422) 12,948 6,748 ( 386,166) 16,776 46,478 58,107 75,000 5,000 (_ 65,696) 62,418 (£ 53,867) $ 605,754 See notes to financial statements. 15 Notes to Financial Statements United States Postal Service Note 1 Postal Reorganization and Accounting Policies The United States Postal Service commenced operations on July 1, 1971, in accordance with the provisions of the Postal Reorganization Act. Its initial capital consisted of the equity of the Government of the United States in the former Post Office Department, with assets carried at original cost less depreciation. All liabilities attributable to operations of the former Post Office Department remained liabilities of the U.S. Government, except that the unexpended balances of appropriations made to, held or used by, or available to the former Post Office Department and all liabilities chargeable thereto became assets and liabilities, respectively, of the Postal Service. Property and equipment are stated at cost. Repairs and maintenance costs which do not materially extend the life of assets are expensed as incurred. Buildings and equipment are depreciated over their estimated useful lives on a straight-line basis. Leasehold improvements are amortized over the lesser of the lease period or their useful life. Lump-sum annual payments resulting from contracts with bargaining unit employees are deferred and amortized to expense over the contract year as services are rendered or over the contract period. Research and development costs, relating primarily to new equipment design and amounting to approximately $36,000,000 in fiscal year 1983 and $34,000,000 in fiscal year 1982, are expensed as incurred. Workers' Compensation costs are recorded as an operating expense in the year of injury at the net discounted present value of the total estimated costs of claims based upon estimates of the length of time claims will be paid depending upon severity of injury, age, assumed mortality, and other factors. Estimated prepaid postage represents the estimated amount of revenue collected prior to the end of the year for which services will be performed in the following year. The accompanying financial statements reflect the Postal Service's legal obligation to the Civil Service Retirement and Disability Fund arising from increases in basic pay as a liability in an amount equal to the present value of the equal annual installments due to the Fund and payable over a 30-year time period. Amounts applicable to operations of future years are charged to deferred retirement costs. Amounts charged to operating expense each year are approximately equivalent to amounts funded. Note 2 Workers' Compensation The Postal Service's Workers' Compensation program is administered by the Department of Labor. At the end of each fiscal year, the Postal Service determines the liability for Workers' Compensation claims based, in part, on experience trends determined from data provided by the Department of Labor. The Workers' Compensation expense included in operating expenses consists of three components: the cost of current year claims; the 214 percent net discount factor applied to the longterm liability for Workers' Compensation claims; and the revaluation of prior years' claims using more recent experience trends. As explained below, no adjustment was made in fiscal year 1982 for the revaluation of prior years' claims. In fiscal year 1982, there was an unexplained significant decline in the number of active compensation cases reported to the Postal Service by the Department of Labor. Due to the inaccessibility of the data maintained by the Department of Labor, the Postal Service was unable to evaluate the potential that these cases would become 16 active in the future. Accordingly, the Board of Governors at its January 6, 1983 meeting determined that the Postal Service should not reflect a revaluation of prior years' claims in the fiscal year 1982 financial statements. Had the Postal Service been able to obtain additional data from the Department of Labor, an adjustment reflecting such revaluation might have been required to present the liability for Workers' Compensation claims at September 30, 1982 and Workers' Compensation expense for the year then ended in conformity with generally accepted accounting principles. In fiscal year 1983, the number of active cases continued to decline and the Postal Service, in conjunction with the Department of Labor, performed a review of 1982 and 1983 claims data and an examination of selected claims terminated in fiscal years 1982 and 1983. The results of these reviews and the continued decline of cases in fiscal year 1983 indicated, for the most part, that the Department of Labor data were reliable and accordingly, a revaluation credit of $286,000,000 has been included in the fiscal year 1983 estimation of liability and expense. Under the Postal Reorganization Act, all payments made by the Department of Labor for injuries experienced prior to July 1, 1971 remain liabilities of the U.S. Government to be funded by appropriations. As discussed in Note 3, appropriations to fund these amounts for fiscal years 1982, 1983 and 1984 may be requested by the Postal Service in fiscal year 1985. In the interim, the Postal Service must fund these amounts. Due to the uncertainty of receiving an appropriation for these amounts, approximately $40,000,000 for fiscal year 1983 and $38,000,000 for fiscal year 1982 was paid and expensed by the Postal Service. Note 3 Operating Appropriations The Postal Reorganization Act appropriated to the Postal Service all revenue received by it and, additionally, authorized certain amounts to be appropriated "for public service costs incurred by it in providing a maximum degree of effective and regular postal service nationwide." This appropriation was to continue on a declining basis through fiscal year 1984. After fiscal year 1984, the Postal Service could reduce the amount authorized to be appropriated if it found the amounts so determined were no longer required to operate in accordance with the policies of the Act. Further, the Act authorized to be appropriated each year a sum determined by the Postal Service to be equal to revenue forgone by it in providing certain mail services free or at reduced rates. The Omnibus Budget Reconciliation Act of 1981 amended the Postal Reorganization Act, further reducing the public service appropriations for fiscal years 1982 and 1983, and eliminating the appropriation for fiscal year 1984. Revenue forgone appropriations were also reduced. This Act also deferred until fiscal year 1985 the fiscal year 1982, 1983, and 1984 authorizations for transitional appropriations covering Post Office Department liabilities for annual leave, as described in Note 6, and for payments made by the Department of Labor for injuries experienced prior to July 1, 1971, as described in Note 2, while requiring the Postal Service to fund these expenses in the interim. Operating appropriations received during fiscal years 1983 and 1982 totaled $789,000,000 and $706,810,000, respectively, including appropriations of $211,000,000 and $166,000,000, respectively, to offset the effect of Congress extending the period of phasing rates of certain classes of mail. No public service subsidy was received in fiscal year 1983 and $12,140,000 was received in fiscal year 1982. 17 Note 4 Retirement Program The Postal Reorganization Act provides that officers and career employees of the Postal Service shall be covered by the Civil Service Retirement Program and the Postal Service shall withhold from pay and shall pay to the Civil Service Retirement and Disability Fund the amounts specified by such program. The Postal Service and its employees each contributes seven percent of basic annual salary to the Fund. In addition, unlike most government agencies, the Postal Service is liable for that portion of any estimated increase in the unfunded liability of the Civil Service Retirement and Disability Fund which is attributable to Postal Service employee-management agreements which authorize increases in pay on which benefits payable from the Fund are computed. The estimated increase in the unfunded liability as determined by the Office of Personnel Management is to be paid by the Postal Service in 30 equal annual installments with interest computed at the rate used in the most recent valuation of the Civil Service Retirement System (currently five percent), with the first payment thereof due at the end of the fiscal year in which an increase in pay becomes effective. As part of certain Postal Service employee-management agreements (generally effective as of July 21, 1981), general increases in basic annual salary upon which retirement annuities are computed resulted in additional annual payments to the Civil Service Retirement and Disability Fund. In addition, cost-of-living increases (COLAs), resulting from prior agreements, become part of basic annual salary in two phases. For those employees who so elected and who were eligible for optional retirement at July 21, 1981, or who become eligible by July 21, 1987, the addition occurred in November 1981. For other employees, the addition is currently scheduled to occur in October 1984. The increased annual unfunded liability payments of the November 1981 addition were approximately $109,000,000. The October 1984 addition to the annual payments is expected to approximate $148,000,000. The total increase in the annual payment that resulted from increases in basic pay was approximately $28,000,000 and $160,000,000 for fiscal years 1983 and 1982, respectively. In fiscal year 1982, the Office of Personnel Management (OPM) informed Fiscal Year 1984 1985 1986 1987 1988 Thereafter Less amount representing interest and the portion classified as a current liability Aggregate retirement costs for fiscal years 1983 and 1982 were $1,863,600,000 and $1,720,000,000, respectively, including $976,600,000 and $852,500,000 attributable to amortization of deferred retirement costs and interest on the unfunded liability. the Postal Service that COLAs automatically are now considered by OPM to be part of basic annual salary for the purposes of contributions to the retirement Fund. The Postal Service contends that COLAs are "allowances” or "pay given in addition to the base pay fixed by law or regulation" and therefore are not part of basic annual salary unless agreed to as such by employeemanagement agreements. If OPM's position were to prevail, the Postal Service would be responsible for immediate additional contributions relating to all COLA increases granted to date that have not yet been included in basic annual salary. In the opinion of management and General Counsel, the likelihood of OPM's position prevailing is remote. The estimated future minimum annual payments required to fund the unfunded liability associated with amounts payable for retirement benefits at September 30, 1983 are as follows: Amount $ 917,339,000 917,339,000 917,339,000 917,339,000 917,339,000 17,202,059,000 21,788,754,000 9,496,275,000 $12,292,479,000 18 Note 5 Long-Term Debt and Interest Costs The Postal Reorganization Act authorizes the Postal Service to issue and sell obligations not to exceed $10,000,000,000 outstanding at any one time. The net increase outstanding in any one year shall not exceed $1,500,000,000 for capital improvements and $500,000,000 for operating expenses. Such obligations shall not be obligations of the U.S. Government unless the Secretary of the Treasury, upon request of the Postal Service, determines that it would be in the public interest to pledge the full faith and credit of the Government of the United States. Long-term debt consists of the following: Sept. 30, 1983 Sept. 30, 1982 6%% Postal Service Bonds, Series A, due February 1, 1997 $ 250,000,000 $ 250,000,000 Notes payable to Federal Financing Bank 8.20% payable $20,000,000 each May 30 with balance due May 30, 1985 340,000,000 360,000,000 8.075% payable $32,000,000 each year to May 30, 2000 544,000,000 576,000,000 7.80% payable $15,000,000 each year to May 30, 2001 270,000,000 285,000,000 Mortgage notes payable monthly including interest of 4% to 12% maturing from fiscal years 1984 through 2009 secured by land and buildings with a carrying amount of approximately $128,000,000 (aggregate annual installments approximate $6,000,000) 59,855,000 64,873,000 Less current portion 1,463,855,000 73,000,000 1,535,873,000 73,000,000 $1,390,855,000 $1,462,873,000 The 6% percent Postal Service Bonds, Series A, were issued under a Trust Indenture dated February 1, 1972, and are secured by a first lien on the revenue, income, fees, rents, appropriations, and other receipts of the Postal Service; the proceeds of all obligations issued by the Postal Service; and all sinking and improvement funds established pursuant to the Indenture. On July 31 of each year, the Postal Service is required to deposit in a sinking and improvement fund the sum of $10,000,000 either in cash or reacquired Series A Bonds. The Trust Indenture further provides, however, that, at the option of the Postal Service, such sinking fund requirements may be applied to the payment of costs of capital additions or improvements to properties of the Postal Service. Since the commencement of the sinking fund in 1978, the Postal Service has applied $48,100,000 to the construction of mail facilities. The balance of the sinking fund ($11,900,000—1983, $10,000,000— 1982) is classified with other assets in the accompanying balance sheet. The bonds are redeemable prior to maturity, at the option of the Postal Service, on or after February 1, 1982, at the principal amount plus accrued interest. At September 30, 1983, the maturities of long-term debt, including sinking fund requirements, are as follows: (■■■■■■■KB! Year Amount 1984 $ 83,000,000 1985 383,000,000 1986 63,000,000 1987 63,000,000 1988 63,000,000 Thereafter 938,855,000 $1,593,855,000 Total interest costs incurred during fiscal years 1983 and 1982 were $117,037,000 and $122,722,000, respectively, of which $27,185,000 and $23,650,000, respectively, were capitalized as part of the cost of newly constructed property and equipment. 19 Note 6 Accumulated Leave Employees are permitted to accumulate certain unused annual leave which is payable when taken, upon severance of employment, or upon retirement. The former Post Office Department accrued such accumulated annual leave and, at July 1, 1971, the liability was recorded on the books of the Postal Service. In the opinion of General Counsel, the U.S. Government is primarily liable on the obligation. However, General Counsel believes that the Postal Service can appropriately be viewed as being secondarily liable for the accrued annual leave and could be held to make payment thereof if Congress fails to appropriate funds. For fiscal years 1972 through 1981, the Postal Service was appropriated funds to cover onetwelfth of the annual leave liability carried forward at July 1, 1971. As discussed in Note 3, the Omnibus Budget Reconciliation Act of 1981 deferred until fiscal year 1985, the fiscal years 1982, 1983, and 1984 authorizations for transitional appropriations of annual leave and therefore no amount was accrued at September 30, 1981, September 30, 1982 and September 30, 1983. Employees are permitted to accumulate unused sick leave but such amounts are not vested; therefore, sick leave is expensed when paid. Note 7 Commitments At September 30, 1983, the estimated cost to complete approved Postal Ser1983 1982 Noncancelable real estate leases, including related taxes (1983—530,500,000; 1982— $29,700,000) $291,000,000 $264,300,000 Facilities leased from GSA subject to 30- day notice of cancellation 31,000,000 29,600,000 Equipment and other short-term rentals 56,500,000 $378,500,000 33,000,000 $326,900,000 At September 30, 1983, the future minimum rentals for all noncancelable leases approximated the following: ■■■■■■■■■■■■■■■■■■■■■■■■■ Year ■■■■■■■■■■■■■■■■■ Amount 1984 $ 245,000,000 1985 229,000,000 1986 203,000,000 1987 162,000,000 1988 129,000,000 Thereafter 570,000,000 $1,538,000,000 Most of these leases contain renewal options for periods ranging from three to 20 years. Certain noncancelable real estate leases have options to purchase the facilities at prices specified in the leases. vice capital projects was approximately $530,000,000. Total rental expense for the years ended September 30, 1983 and 1982 is summarized as follows: 20 Note 8 Contingencies Contingencies at September 30, 1982 affecting the Postal Service's ratesetting procedures were resolved during the year ended September 30, 1983 on a favorable basis to the Postal Service. The appeal process concerning a conditional Settlement Agreement for cases filed against the Postal Service under the Fair Labor Standards Act was completed during fiscal year 1983 and the Settlement Agreement was upheld. As explained in Note 4, there are disputes between the Office of Personnel Management (OPM) and the Postal Service pertaining to the inclusion of costof- living adjustments as part of basic annual salary for purposes of determining contributions to the Civil Service Retirement Fund. In the opinion of management and General Counsel, the likelihood of OPM's position prevailing is remote. Several equal employment opportunity class action lawsuits are pending against the Postal Service. Although the Postal Service believes it has good defenses in these suits, the final outcome and the ultimate liability, if any, cannot be predicted at this time. In addition, there are certain pending suits and claims resulting from traffic accidents involving postal vehicles and injuries on postal properties, suits involving personal claims, and suits and claims arising out of postal contracts. In the opinion of management and General Counsel, adequate provision has been made for amounts which may become due under the suits, claims, and proceedings discussed in the preceding paragraphs, and the likelihood of the aggregate final settlement of the above suits, claims, and proceedings having a material effect on the accompanying financial statements is remote. 21 Report of Independent Accountants Board of Governors United States Postal Service We have examined the balance sheet of the United States Postal Service at September 30, 1983, and the related statements of operations and changes in equity (deficiency) in assets and changes in financial position for the year then ended. Our examination was made in accordance with generally accepted auditing standards and, accordingly, included such tests of the accounting records and such other auditing procedures as we considered necessary in the circumstances. The financial statements of the United States Postal Service for the year ended September 30, 1982 were examined by other auditors whose report, dated November 12, 1982 (January 6, 1983, as to Note 2—Workers' Compensation) on those statements contained a qualification with respect to a limitation on the scope of their examination, related to the revaluation of prior years' claims for Workers' Compensation expense, as discussed in Note 2 to the financial statements. In our opinion, the statements mentioned above present fairly the financial position of the United States Postal Service at September 30, 1983, and the results of operations and changes in financial position for the year then ended, in conformity with generally accepted accounting principles applied on a basis consistent with that of the preceding year. Arthur Young & Company Washington, D.C. November 15, 1983 22 Financial and Operating Statistics Analysis of Expenses Fiscal Year 1983 Financial Operations ■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■I Source of Income Millions of Dollars Mail revenue Postage $21,802.2 Federal government payments 913.2 $22,715.4 Special services 866.3 Government appropriations Public service costs 0 Revenue forgone subsidy for free and reduced rate mail 789.0 789.0 Other income, net 328.7 Total income 24,699.4 Total operating expenses 24,083.1 Net income $ 616.3 24 Revenue Forgone Subsidy’ Fiscal Year 1983 ★Revenue forgone is that revenue given up or "forgone" by the Postal Service as a result of providing mail service at a reduced rate. This revenue loss, which is the difference between the reduced rate and the otherwise applicable rate, is given to the Postal Service by an annual appropriation of Congress, as specified in the 1970 Postal Reorganization Act. Class of Service (dollars in millions) Total Income of Service Income from Revenues Income from Subsidy Subsidy as % of Income First-Class Mail $14,255.4 $14,255.4 none none Priority Mail 848.8 848.8 none none Express Mail 422.3 422.3 none none Mailgram 13.8 13.8 none none Second-Class Mail** Within-the-county $ 89.7 $ 43.6 $ 46.1 51.4 Outside-the-county Nonprofit publications 225.4 123.2 102.2 45.3 Classroom publications 9.2 2.6 6.6 71.7 Regular-rate publications 809.8 770.9 38.9 4.8 Fees 7.0 7.0 none none Transient mail 11.1 11.1 none none Total Second-Class Mail $ 1,152.2 $ 958.4 $ 193.8 16.8 Third-Class Mail Single-piece rate $ 157.2 $ 157.2 none none Regular bulk rate 3,039.2 3,039.2 none none Nonprofit bulk rate 966.0 442.9 $ 523.1 54.2 Fees 37.5 37.5 none none Total Third-Class Mail $ 4,199.9 $ 3,676.8 $ 523.1 12.5 Fourth-Class Mail Parcels (zone rate) $ 411.0 $ 411.0 none none Pound printed matter 89.5 89.5 none none Special-rate matter 205.5 205.5 none none Library materials 77.8 43.8 $ 34.0 43.7 Fees _____ 3.3 _____ 3.3 none none Total Fourth-Class Mail $ 787.1 $ 753.1 $ 34.0 4.3 U.S. Government (franked and penalty) mail $ 913.2 $ 913.2 none none Free mail for the blind and handicapped 20.5 none $ 20.5 100.0 International mail 873.6 873.6 none none Totals $23,486.8 $22,715.4 $ 771.4 3.3 Adjustment for prior years 17.6 Total $ 789.0 ★★Includes the category identified as controlled circulation prior to March 22, 1981. 25 Analysis of Mail Volume Fiscal Year 1983 Composition of Mail Fourth-Class .5% Penalty and franked 2.8% International .8% All other .3% Pieces of Mail Mail Classification (in billions) Percent 1983 1982 Change First-Class 64.25 62.20 3.3 Second-Class 9.22 9.53 -3.2 Third-Class 40.73 36.72 10.9 Fourth-Class 0.57 0.60 -4.9 Penalty and franked 3.32 3.72 -10.6 International 0.91 0.93 -2.4 All other 0.38 0.35 6.5 Total mail 119.38 114.05 4.7 26 Financial History Summary 1983 1982 1981 1980 1979 Statement of Operations (dollars in thousands) Operating revenues $23,581,667 $22,599,937 $19,133,041 $17,142,760 $16,106,085 Public service appropriation* 0 12,140 486,000 828,000 920,000 Revenue forgone appropriation* 789,000 694,670 789,108 782,155 799,544 Total income 24,370,667 23,306,747 20,408,149 18,752,915 17,825,629 Salaries and benefits 20,070,241 19,094,495 18,017,766 16,541,098 15,162,096 Other expenses 4,012,832 3,731,722 3,351,373 2,871,489 2,367,207 Total operating expenses 24,083,073 22,826,217 21,369,139 19,412,587 17,529,303 Operating income (loss) 287,594 480,530 ( 960,990) ( 659,672) 296,326 Other income (expense), net 328,732 321,046 373,251 353,280 173,510 Net income (loss) $ 616,326 $ 801,576 ($ 587,739) ($ 306,392) $ 469,836 Balance Sheet Assets Current assets $ 3,233,035 $ 3,352,598 $ 2,684,426 $ 2,932,439 $ 2,676,791 Property, plant and equipment, deferred retirement costs, and other assets 17,630,817 16,453,906 14,802,690 14,272,132 13,715,060 Total assets $20,863,852 $19,806,504 $17,487,116 $17,204,571 $16,391,851 Liabilities Current liabilities $ 3,753,123 $ 3,818,819 $ 3,756,401 $ 3,428,287 $ 2,608,441 Other liabilities 15,608,104 15,029,958 13,502,764 12,891,459 12,409,465 Long-term debt—bonds, notes, and mortgages 1,390,855 1,462,873 1,534,651 1,603,756 1,817,637 Equity (deficiency) 111,770 ( 505,146) ( 1,306,700) ( 718,931) ( 443,692) Total liabilities and equity (deficiency) $20,863,852 $19,806,504 $17,487,116 $17,204,571 $16,391,851 Analysis of Changes in Equity (Deficiency) Beginning balance ($ 505,146) ($ 1,306,700) ($ 718,931) ($ 443,692) ($ 945,222) Deduct: Net loss 587,739 306,392 ( 505,146) ( 1,306,700) ( 1,306,670) ( 750,084) ( 945,222) Add: Net income 616,326 801,576 469,836 Capital contributions 31,000 31,000 Other _______ 590 (________ 22) (________ 30) _______ 153 694 Ending balance $ 111,770 ($ 505,146) ($ 1,306,700) ($ 718,931) ($ 443,692) *The United States Postal Service was established July 1, 1971. Prior to 1972, government appropriations were made to cover entire Post Office Department operations and capital commitments. See Note 3 of financial statements. 27 Operating Statistics Classes of Mail 1983 1982 1981 1980 ■BHHBHBnSii 1979 First-Class (in thousands) Pieces, number 64,246,880 62,200,212 61,410,172 60,276,119 57,925,859 Weight, pounds 2,341,830 2,238,555 2,214,731 2,135,984 2,008,221 Revenue $14,255,397 $13,747,357 $11,457,145 $10,145,508 $ 9,732,720 Priority Mail Pieces, number 271,355 258,674 269,278 248,150 228,882 Weight, pounds 587,607 582,084 634,688 591,258 541,323 Revenue $ 848,805 $ 823,065 $ 758,268 $ 611,635 $ 560,685 Express Mail Pieces, number 36,798 28,446 23,848 17,497 12,238 Weight, pounds 108,971 106,872 93,179 77,949 64,243 Revenue $ 422,257 $ 339,188 $ 269,658 $ 184,222 $ 133,582 Mailgram Pieces, number 36,588 42,075 42,081 39,142 37,560 Revenue $ 13,799 $ 15,997 $ 15,517 $ 14,552 $ 14,636 Second-Class Pieces, number 9,219,753 9,526,570 9,956,032 8,445,625 8,399,710 Weight, pounds 3,526,097 3,481,712 3,483,201 2,550,121 2,984,958 Revenue $ 958,369 $ 961,075 $ 885,159 $ 617,584 $ 643,738 Controlled Circulation Publications* Pieces, number Weight, pounds Revenue 1,774,649 927,572 $ 245,707 845,844 357,632 $ 94,937 Third-Class Pieces, number 40,734,719 36,719,323 33,607,405 30,380,886 27,513,132 Weight, pounds 5,062,073 4,295,638 3,758,295 3,240,096 2,994,193 Revenue $ 3,676,775 $ 3,303,187 $ 2,643,363 $ 2,412,326 $ 2,216,255 Controlled circulation discontinued March 22, 1981. Statistics are included in Second-Class. 28 Classes of Mail 1983 1982 1981 1980 1979 Fourth-Class Pieces, number Weight, pounds Revenue $ 567,529 2,248,224 753,168 596,699 2,445,945 $ 787,649 (in thousands) 589,862 2,479,966 $ 785,656 633,395 2,660,740 $ 804,644 614,027 2,533,889 $ 747,392 International Surface Pieces, number Weight, pounds Revenue $ 385,137 166,609 222,872 404,619 174,527 $ 233,880 412,736 160,123 $ 197,308 450,495 163,773 $ 154,380 447,154 164,998 $ 146,930 International Air Pieces, number Weight, pounds Revenue* $ 519,684 63,869 650,748 522,922 56,855 $ 647,651 472,773 52,055 $ 538,093 513,285 51,868 $ 441,970 507,217 47,764 $ 402,756 Penalty Pieces, number Weight, pounds Revenue $ 2,775,321 487,156 841,012 2,946,379 513,046 $ 818,472 2,898,082 568,277 $ 706,463 2,992,110 503,463 $ 682,164 2,895,333 503,401 $ 635,064 Franked Pieces, number Weight, pounds Revenue $ 549,247 14,178 72,197 772,696 20,646 $ 99,309 400,647 14,164 $ 53,967 511,869 15,504 $ 62,603 374,099 16,752 $ 42,532 Free for the Blind Pieces, number Weight, pounds 38,398 37,797 30,590 27,898 47,484 56,103 27,840 39,737 27,828 36,064 Totals Pieces, number Weight, pounds Revenue 119,381,409 14,644,411 $22,715,399 114,049,205 13,943,778 $21,776,830 110,130,400 13,514,782 $18,310,597 106,311,062 12,958,065 $16,377,295 99,828,883 12,253,438 $15,371,227 ★Includes transit special handling and miscellaneous revenue. 29 Special Services 1983 1982 1981 1980 1979 Registry Number of articles (paid and free) Revenue $ 53,950 164,882 $ 53,836 157,888 (in thousands) 56,191 $ 168,460 53,652 $ 156,854 53,670 $ 157,160 Certified Number of pieces Revenue $ 111,255 140,538 $ 105,708 136,009 97,185 $ 121,826 94,305 $ 120,168 81,385 $ 98,414 Insurance Number of articles Revenue $ 48,749 55,505 $ 47,498 53,374 51,993 $ 52,451 55,445 $ 55,355 59,642 $ 56,497 Collection-on-Delivery Number of articles Revenue $ 11,819 21,906 $ 13,333 25,560 13,004 $ 23,480 12,736 $ 20,642 12,213 $ 19,566 Special Delivery Number of articles Revenue $ 22,055 47,416 $ 25,837 55,440 33,160 $ 69,736 36,394 $ 73,037 40,971 $ 84,769 Money Orders Number Issued Revenue fees $ 115,073 124,200 $ 109,479 121,785 117,031 $ 111,205 119,728 $ 95,331 108,162 $ 91,247 Other Box rents revenue $ 202,050 $ 168,049 $ 168,339 $ 159,948 $ 152,930 Stamped envelope revenue Other revenue, net 16,826 92,945 18,927 86,075 16,398 90,549 15,442 68,688 15,673 58,602 Totals Special services revenue $ 866,268 $ 823,107 $ 822,444 $ 765,465 $ 734,858 Mail revenue 22,715,399 21,776,830 18,310,597 16,377,295 15,371,227 Operating revenue $23,581,667 $22,599,937 $19,133,041 $17,142,760 $16,106,085 30 Employees 1983 1982 1981 1980 1979 Headquarters employees 3,190 3,131 3,293 2,798 2,710 Field regular employees Regional and other field units 6,185 6,049 6,058 6,228 5,422 Inspection Service 4,674 5,009 5,133 5,242 5,236 Postmasters 28,266 28,670 28,711 28,967 28,400 Post office supervisors and technical personnel 38,764 37,953 37,048 36,481 36,065 Post office clerks and mail handlers 229,456 231,836 232,147 229,232 230,363 City delivery carriers and vehicle drivers 166,317 165,132 164,066 160,348 159,544 Rural delivery carriers 34,438 33,855 33,370 32,863 31,919 Special delivery messengers 1,815 1,850 1,929 1,987 2,094 Building and equipment maintenance personnel 29,736 28,991 28,070 27,586 27,366 Vehicle maintenance facility personnel 4,487 4,473 4,732 4,641 4,630 Total full-time employees 547,328 546,949 544,557 536,373 533,749 Other employees 109,072 104,732 108,816 115,910 115,763 Rural carrier substitutes 9,324 14,621 16,866 14,540 13,555 Rural carrier reliefs* 13,121 8,820 — — — Grand total 678,845 675,122 670,239 666,823 663,067 Offices, Stations and Branches 1983 1982 1981 1980 1979 Number of post offices 29,990 30,155 30,242 30,326 30,449 Number of branches and stations Classified branches and stations 4,160 4,129 4,109 4,109 4,104 Contract branches and stations 3,626 3,508 3,421 3,346 3,415 Community post offices 1,669 1,655 1,685 1,705 1,765 Total 9,455 9,292 9,215 9,160 9,284 Grand total 39,445 39,447 39,457 39,486 39,733 Rural carrier reliefs are a new type of casual employee created by the 1981-84 agreement between the Postal Service and the National Rural Letter Carriers Association, and are now included in both the 1982 and 1983 totals. 31 Board of Governors and Officials Fiscal Year 1983 Board of Governors David E. Babcock, Vice Chairman Management Consultant David E. Babcock & Associates (term expires December 8, 1988) William E Bolger Postmaster General George W Camp Retired Postal Executive (term expires December 8, 1985) Jim Finch Deputy Postmaster General Robert L. Hardesty, Chairman President, Southwest Texas State University (term expires December 8, 1983) Paula D. Hughes First Vice President and Director Thomson McKinnon Securities, Inc. (resigned October 4, 1983) John R. McKean President, John R. McKean Accountants (term expires December 8, 1991) John L. Ryan President and Chief Executive Dean Brothers Pumps, Inc. (term expires December 8, 1989) William J. Sullivan Vice Chancellor and Treasurer University of Maine (term expires December 8, 1984) Peter E. Voss President and Chief Executive Northeastern, Inc. (term expires December 8, 1990) Board Committees Audit and Capital Investment John R. McKean, Chairman Paula D. Hughes William J. Sullivan Budget, Finance and Compensation Paula D. Hughes, Chairman George W. Camp Contingency David E. Babcock, Chairman Robert L. Hardesty John R. McKean Peter E. Voss Electronic Communications William J. Sullivan, Chairman Postal Rates Robert L. Hardesty, Chairman Technology, Research and Development George W. Camp, Chairman Senior Officials William F. Bolger Postmaster General Jim Finch Deputy Postmaster General Francis X. Biglin Senior Assistant Postmaster General Administration Group Anthony P. Cavallo Senior Assistant Postmaster General Research and Management Systems Group Michael S. Coughlin Senior Assistant Postmaster General Finance Group Louis A. Cox General Counsel James V. Jellison Senior Assistant Postmaster General Operations Group Joseph E Morris Senior Assistant Postmaster General Employee and Labor Relations Group Joseph R. Caraveo Regional Postmaster General Western Region Paul N. Carlin Regional Postmaster General Central Region E. Herbert Daws Regional Postmaster General Eastern Region John G. Mulligan Regional Postmaster General Northeast Region Jackie A. Strange Regional Postmaster General Southern Region 32 ^TES POSZo U.S. Postal Service 475 L'Enfant Plaza West, SWt Washington, DC 20260-0010