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<GovernmentManual>
  <accessId>GOVMAN-2014-10-06-156</accessId>
  <Entity EntityId="156" ParentId="0" SortOrder="62">
    <EntityType>Parent</EntityType>
    <Category>Executive Branch: Independent Agencies and Government Corporations</Category>
    <IntroductoryHeader/>
    <IntroductoryParagraph/>
    <AgencyName>National Credit Union Administration</AgencyName>
    <Addresses>
      <Address EntityAddressId="120" SortOrder="1">
        <FooterDetails>
          <Email/>
          <WebAddress>http://www.ncua.gov</WebAddress>
        </FooterDetails>
        <Address>1775 Duke Street, Alexandria, VA 22314</Address>
        <Phone>703-518-6300</Phone>
        <Phone2/>
        <Fax/>
      </Address>
    </Addresses>
    <LeaderShipTables>
      <LeaderShipTable EntityLeaderShipTableId="74" SortOrder="1">
        <FooterDetails>
          <Email/>
          <Footer>[For the National Credit Union Administration statement of organization, see the Code of Federal Regulations, Title 12, Part 720]</Footer>
          <WebAddress/>
        </FooterDetails>
        <Header/>
        <HeaderParagraph/>
        <NameColumnHeader/>
        <ShowFootNote>Yes</ShowFootNote>
        <ShowHeader>Yes</ShowHeader>
        <ShowHeaderParagraph>Yes</ShowHeaderParagraph>
        <ShowNameColumnHeader>Yes</ShowNameColumnHeader>
        <ShowTitleColumnHeader>Yes</ShowTitleColumnHeader>
        <TitleColumnHeader/>
        <LeaderShipTableValues>
          <Values EntityLeadershipTableValuesId="1331" SortOrder="1">
            <NameColumnValue>Debbie Matz</NameColumnValue>
            <TitleColumnValue>Chairman</TitleColumnValue>
          </Values>
          <Values EntityLeadershipTableValuesId="1332" SortOrder="2">
            <NameColumnValue>Michael E. Fryzel</NameColumnValue>
            <TitleColumnValue>Member</TitleColumnValue>
          </Values>
          <Values EntityLeadershipTableValuesId="1333" SortOrder="3">
            <NameColumnValue>Richard T. Metsger</NameColumnValue>
            <TitleColumnValue>Member</TitleColumnValue>
          </Values>
          <Values EntityLeadershipTableValuesId="1334" SortOrder="4">
            <NameColumnValue>Mark A. Treichel</NameColumnValue>
            <TitleColumnValue>Executive Director</TitleColumnValue>
          </Values>
          <Values EntityLeadershipTableValuesId="1335" SortOrder="5">
            <NameColumnValue>Michael McKenna</NameColumnValue>
            <TitleColumnValue>General Counsel</TitleColumnValue>
          </Values>
          <Values EntityLeadershipTableValuesId="1336" SortOrder="6">
            <NameColumnValue>James W. Hagen</NameColumnValue>
            <TitleColumnValue>Inspector General</TitleColumnValue>
          </Values>
          <Values EntityLeadershipTableValuesId="1337" SortOrder="7">
            <NameColumnValue>Larry Fazio</NameColumnValue>
            <TitleColumnValue>Director, Office of Examination and Insurance</TitleColumnValue>
          </Values>
          <Values EntityLeadershipTableValuesId="1338" SortOrder="8">
            <NameColumnValue>Scott Hunt</NameColumnValue>
            <TitleColumnValue>Director, Office of National Examinations and Supervision</TitleColumnValue>
          </Values>
          <Values EntityLeadershipTableValuesId="1339" SortOrder="9">
            <NameColumnValue>Mary Ann Woodson</NameColumnValue>
            <TitleColumnValue>Chief Financial Officer</TitleColumnValue>
          </Values>
          <Values EntityLeadershipTableValuesId="1340" SortOrder="10">
            <NameColumnValue>Ronnie Levine</NameColumnValue>
            <TitleColumnValue>Chief Information Officer</TitleColumnValue>
          </Values>
          <Values EntityLeadershipTableValuesId="1341" SortOrder="11">
            <NameColumnValue>William Myers</NameColumnValue>
            <TitleColumnValue>Director, Office of Small Credit Union Initiatives</TitleColumnValue>
          </Values>
          <Values EntityLeadershipTableValuesId="1342" SortOrder="12">
            <NameColumnValue>Cheryl Eyre</NameColumnValue>
            <TitleColumnValue>Director, Office of Human Resources</TitleColumnValue>
          </Values>
          <Values EntityLeadershipTableValuesId="1343" SortOrder="13">
            <NameColumnValue>Todd M. Harper</NameColumnValue>
            <TitleColumnValue>Director, Public and Congressional Affairs</TitleColumnValue>
          </Values>
          <Values EntityLeadershipTableValuesId="1345" SortOrder="14">
            <NameColumnValue>Gail Laster</NameColumnValue>
            <TitleColumnValue>Director, Office of Consumer Protection</TitleColumnValue>
          </Values>
        </LeaderShipTableValues>
      </LeaderShipTable>
    </LeaderShipTables>
    <MissionStatement>
      <Heading/>
      <Record>
        <Paragraph MissionStatmentId="114" SortOrder="1">The National Credit Union Administration is responsible for chartering, insuring, supervising, and examining Federal credit unions and administering the National Credit Union Share Insurance Fund.</Paragraph>
        <FooterDetails>
          <Footer/>
        </FooterDetails>
      </Record>
    </MissionStatement>
    <OrganizationChart/>
    <LegalAuthority>
      <Heading/>
    </LegalAuthority>
    <OrganizationStatement>
      <Heading/>
    </OrganizationStatement>
    <ProgramAndActivities>
      <ProgramAndActivity ProgramAndActivitiesId="277" SortOrder="1">
        <FooterDetails>
          <Email/>
          <Footer/>
          <WebAddress/>
        </FooterDetails>
        <MainParagraph/>
        <PointOfContact/>
        <ProgramName/>
        <Activity ProgramAndActivitiesId="609" SortOrder="1">
          <Heading/>
          <Details>
            <Detail SortOrder="1" TypeOfProgramAndActivitiesDetailsId="952">
              <FooterDetails>
                <Email/>
                <Footer/>
                <WebAddress/>
              </FooterDetails>
              <Heading/>
              <Paragraph>The National Credit Union Administration (NCUA) was established by act of March 10, 1970 (12 U.S.C. 1752), and reorganized by act of November 10, 1978 (12 U.S.C. 226), as an independent agency in the executive branch of the Federal Government. It regulates and insures all Federal credit unions and insures State-chartered credit unions that apply and qualify for share insurance.</Paragraph>
            </Detail>
          </Details>
        </Activity>
      </ProgramAndActivity>
      <ProgramAndActivity ProgramAndActivitiesId="303" SortOrder="2">
        <FooterDetails>
          <Email/>
          <Footer/>
          <WebAddress/>
        </FooterDetails>
        <MainParagraph/>
        <PointOfContact/>
        <ProgramName>Activities</ProgramName>
        <Activity ProgramAndActivitiesId="693" SortOrder="1">
          <Heading>Chartering</Heading>
          <Details>
            <Detail SortOrder="1" TypeOfProgramAndActivitiesDetailsId="1070">
              <FooterDetails>
                <Email/>
                <Footer/>
                <WebAddress/>
              </FooterDetails>
              <Heading/>
              <Paragraph>NCUA grants Federal credit union charters to groups sharing a common bond of occupation or association or groups within a well-defined neighborhood, community, or rural district. A preliminary investigation is made to determine if certain standards are met before granting a Federal charter.</Paragraph>
            </Detail>
          </Details>
        </Activity>
        <Activity ProgramAndActivitiesId="694" SortOrder="2">
          <Heading>Examinations</Heading>
          <Details>
            <Detail SortOrder="1" TypeOfProgramAndActivitiesDetailsId="1071">
              <FooterDetails>
                <Email/>
                <Footer>For further information, contact the Director, Office of Examination and Insurance. Phone, 703-518-6360.</Footer>
                <WebAddress/>
              </FooterDetails>
              <Heading/>
              <Paragraph>The Administration regularly examines Federal credit unions to determine their solvency and compliance with laws and regulations and to assist credit union management and operations.</Paragraph>
            </Detail>
          </Details>
        </Activity>
        <Activity ProgramAndActivitiesId="695" SortOrder="3">
          <Heading>Share Insurance</Heading>
          <Details>
            <Detail SortOrder="1" TypeOfProgramAndActivitiesDetailsId="1072">
              <FooterDetails>
                <Email/>
                <Footer>For further information, contact the Director, Office of Examination and Insurance. Phone, 703-518-6360.</Footer>
                <WebAddress/>
              </FooterDetails>
              <Heading/>
              <Paragraph>The act of October 19, 1970 (12 U.S.C. 1781 et seq.), provides for a program of share insurance. The insurance is mandatory for Federal credit unions. State-chartered credit unions in many States are required to have Federal share insurance, and it is optional for other State-chartered credit unions. Credit union members' accounts are insured up to $250,000. The National Credit Union Share Insurance Fund requires each insured credit union to place and maintain a 1-percent deposit of its insured savings with the Fund.</Paragraph>
            </Detail>
          </Details>
        </Activity>
        <Activity ProgramAndActivitiesId="696" SortOrder="4">
          <Heading>Supervision</Heading>
          <Details>
            <Detail SortOrder="1" TypeOfProgramAndActivitiesDetailsId="1073">
              <FooterDetails>
                <Email/>
                <Footer/>
                <WebAddress/>
              </FooterDetails>
              <Heading/>
              <Paragraph>Supervisory activities are carried out through regular examiner contacts and through periodic policy and regulatory releases from the Administration. NCUA also identifies emerging problems and monitors operations between examinations.</Paragraph>
            </Detail>
            <Detail SortOrder="2" TypeOfProgramAndActivitiesDetailsId="1074">
              <FooterDetails>
                <Email/>
                <Footer/>
                <WebAddress/>
              </FooterDetails>
              <Heading/>
              <Paragraph>For a complete list of NCUA regional offices, visit http://www.ncua.gov/about/pages/Contact.aspx .</Paragraph>
            </Detail>
          </Details>
        </Activity>
      </ProgramAndActivity>
    </ProgramAndActivities>
    <SourceOfInformationDetails>
      <EntitySourceOfInformation EntitySourceOfInformationId="395" SortOrder="1">
        <FooterDetails>
          <Email/>
          <Footer/>
          <WebAddress/>
        </FooterDetails>
        <Header>Consumer Assistance</Header>
        <Paragraph>Questions about credit union insurance and other consumer matters can be directed to NCUA's Consumer Assistance Center at 800-755-1030, from 9 a.m. to 5 p.m., eastern standard time, Monday through Friday. After business hours, consumers may leave a recorded message.</Paragraph>
      </EntitySourceOfInformation>
      <EntitySourceOfInformation EntitySourceOfInformationId="396" SortOrder="2">
        <FooterDetails>
          <Email/>
          <Footer/>
          <WebAddress/>
        </FooterDetails>
        <Header>Consumer Complaints</Header>
        <Paragraph>NCUA investigates the complaints of members unable to resolve problems with their Federal credit unions. Complaints should be sent to the regional office in the State where the credit union is located.</Paragraph>
      </EntitySourceOfInformation>
      <EntitySourceOfInformation EntitySourceOfInformationId="397" SortOrder="3">
        <FooterDetails>
          <Email/>
          <Footer/>
          <WebAddress/>
        </FooterDetails>
        <Header>Employment</Header>
        <Paragraph>Inquiries and applications for employment should be directed to the Office of Human Resources, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314-3428.</Paragraph>
      </EntitySourceOfInformation>
      <EntitySourceOfInformation EntitySourceOfInformationId="398" SortOrder="4">
        <FooterDetails>
          <Email/>
          <Footer/>
          <WebAddress>http://www.ncua.gov/Legal/GuidesEtc/Pages/CUDirectory.aspx</WebAddress>
        </FooterDetails>
        <Header>Federally Insured Credit Unions</Header>
        <Paragraph>A directory of federally insured credit unions, their addresses, asset levels, and membership numbers is available for review at NCUA's central and regional offices. Copies of the directory are available at a nominal fee from NCUA, Publications, 1775 Duke Street, Alexandria, VA 22314-3428. Phone, 703-518-6340. The directory is also available online.</Paragraph>
      </EntitySourceOfInformation>
      <EntitySourceOfInformation EntitySourceOfInformationId="399" SortOrder="5">
        <FooterDetails>
          <Email/>
          <Footer/>
          <WebAddress>http://www.ncua.gov/Legal/GuidesEtc/Pages/default.aspx</WebAddress>
        </FooterDetails>
        <Header>Publications</Header>
        <Paragraph>A listing and copies of NCUA publications are available from NCUA, Publications, 1775 Duke Street, Alexandria, VA 22314-3428. Phone, 703-518-6340. Publications are also available online.</Paragraph>
      </EntitySourceOfInformation>
      <EntitySourceOfInformation EntitySourceOfInformationId="400" SortOrder="6">
        <FooterDetails>
          <Email/>
          <Footer/>
          <WebAddress/>
        </FooterDetails>
        <Header>Starting a Federal Credit Union</Header>
        <Paragraph>Groups interested in forming a Federal credit union may obtain free information by writing to the appropriate regional office.</Paragraph>
      </EntitySourceOfInformation>
    </SourceOfInformationDetails>
    <FooterDetails>
      <Footer>For further information, contact the Office of Public and Congressional Affairs, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314-3428. Phone, 703-518-6330.</Footer>
      <Email/>
      <WebAddress>http://www.ncua.gov</WebAddress>
    </FooterDetails>
  </Entity>
</GovernmentManual>
