[United States Government Manual]
[September 15, 2009]
[Pages 534-539]
[From the U.S. Government Publishing Office, www.gpo.gov]



UNITED STATES POSTAL SERVICE

475 L'Enfant Plaza SW., Washington, DC 20260
Phone, 202-268-2000. Internet, www.usps.gov.
Board of Governors:                                 

CHAIRMAN                                          Carolyn Lewis 
                                                          Gallagher
Vice Chairman                                     Louis J. Giuliano
Governors                                         Mickey D. Barnett, 
                                                          James H. 
                                                          Bilbray, Alan 
                                                          C. Kessler, 
                                                          Thurgood 
                                                          Marshall, Jr., 
                                                          James C. 
                                                          Miller III, 
                                                          Katherine C. 
                                                          Tobin, Ellen 
                                                          C. Williams
Postmaster General, Chief Executive Officer       John E. Potter
Deputy Postmaster General, Chief Operating        Patrick R. Donahoe
        Officer
Secretary                                         Julie S. Moore
Inspector General                                 David C. Williams


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Officers:                                           

Postmaster General, Chief Executive Officer       John E. Potter
Deputy Postmaster General, Chief Operating        Patrick R. Donahoe
        Officer
Managing Director and Vice President, Global      Pranab Shah
        Business
Operations Senior Vice President                  William Galligan
Retail Operations Vice President                  Kathleen Ainsworth
Network Operations Management Vice President      Tony Pajunas
Delivery Operations Vice President                Jordan Small
Engineering Vice President                        Walt O'Tormey
Facilities Vice President                         Tom Samra
Sustainability Vice President                     Sam Pulcrano
Intelligent Mail and Address Quality Senior Vice  Tom Day
        President
Business Mail Entry and Payment Technologies      Pritha Mehra
        Vice President
Eastern Area Vice President                       Megan Brennan
Great Lakes Area Vice President                   Jo Ann Feindt
New York Metro Area Vice President                Steven Forte
Northeast Area Vice President                     Tim Haney
Pacific Area Vice President                       Michael Daley
Southeast Area Vice President                     Terry Wilson
Southwest Area Vice President                     Ellis Burgoyne
Western Area Vice President                       Sylvester Black
Capitol Metro Area Vice President                 Jerry Lane
Mailing and Shipping Services President           Robert Bernstock
Expedited Shipping Vice President                 Gary Reblin
Ground Shipping Vice President                    James Cochrane
Sales Vice President                              Susan Plonkey
Retail Products and Services Vice President       Timothy C. Healy
Chief Information Officer, Executive Vice         Ross Philo
        President
Information Technology Operations Vice President  George Wright
Chief Financial Officer, Executive Vice           Joseph Corbett
        President
Supply Management Vice President                  Susan Brownell
Controller Vice President                         Vincent DeVito
Chief Human Resources Officer, Executive Vice     Anthony Vegliante
        President
Employee Resource Management Vice President       Deborah Giannoni-
                                                          Jackson
Employee Development and Diversity Vice           Susan LaChance
        President
Labor Relations Vice President                    Doug Tulino
Customer Relations Senior Vice President          Stephen Kearney
Consumer Advocate, Vice President                 Delores Killette
Corporate Communications Vice President           Mitzi Betman
Pricing Vice President                            Maura Robinson
General Counsel, Senior Vice President            Mary Anne Gibbons
Strategy and Transition Senior Vice President     Linda Kingsley
Government Relations Vice President               Marie Therese 
                                                          Dominguez

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Chief Postal Inspector                            William Gilligan, 
                                                          Acting
Judicial Officer                                  William Campbell

[For the United States Postal Service statement of organization, see the 
        Code of Federal Regulations, Title 39, Part 221]

------------------------------------------------------------------------

The United States Postal Service provides mail processing and delivery 
services to individuals and businesses within the United States.

The Postal Service was created as an independent establishment of the 
executive branch by the Postal Reorganization Act (39 U.S.C. 101 et 
seq.), approved August 12, 1970. The present United States Postal 
Service commenced operations on July 1, 1971.
    The Postal Service has approximately 705,000 career employees and 
handles about 212 billion pieces of mail annually. The chief executive 
officer of the Postal Service, the Postmaster General, is appointed by 
the nine Governors of the Postal Service, who are appointed by the 
President with the advice and consent of the Senate. The Governors and 
the Postmaster General appoint the Deputy Postmaster General, and these 
11 people constitute the Board of Governors.
    In addition to the national headquarters, there are area and 
district offices supervising more than 37,000 post offices, branches, 
stations, and community post offices throughout the United States.

Activities

In order to expand and improve service to the public, the Postal Service 
is engaged in customer cooperation activities, including the development 
of programs for both the general public and major customers. The 
Consumer Advocate, a postal ombudsman, represents the interest of the 
individual mail customer in matters involving the Postal Service by 
bringing complaints and suggestions to the attention of top postal 
management and solving the problems of individual customers. To provide 
postal services responsive to public needs, the Postal Service operates 
its own planning, research, engineering, real estate, and procurement 
programs specially adapted to postal requirements, and maintains close 
ties with international postal organizations.
    The Postal Service is the only Federal agency whose employment 
policies are governed by a process of collective bargaining under the 
National Labor Relations Act. Labor contract negotiations, affecting all 
bargaining unit personnel, as well as personnel matters involving 
employees not covered by collective bargaining agreements, are 
administered by Labor Relations or Human Resources.
    The U.S. Postal Inspection Service is the Federal law enforcement 
agency which has jurisdiction in criminal matters affecting the 
integrity and security of the mail. Postal Inspectors enforce more than 
200 Federal statutes involving mail fraud, mail bombs, child 
pornography, illegal drugs, mail theft, and other postal crimes, as well 
as being responsible for the protection of all postal employees.
    Postal Service customers and employees can contact the Postal 
Inspection Service online at www.usps.gov/postalinspectors or by calling 
1-877-876-2455 to reach the appropriate Inspection Service office.

         Postal Inspection Service--United States Postal Service
------------------------------------------------------------------------
          Division                     Address               Telephone
------------------------------------------------------------------------
Atlanta....................  P.O. Box 16489, Atlanta, GA    404-608-4500
                              30321-0489.
Boston.....................  495 Summer St., Boston, MA     617-556-4400
                              02210-2214.
Charlotte..................  2901 Scott Futrell Dr.,        704-329-9120
                              Charlotte, NC 28228-3000.
Chicago....................  Fl. 6, 433 W. Harrison St.,    312-983-7900
                              Chicago, IL 60669-2201.
Denver.....................  Suite 900, 1745 Stout St.,     303-313-5320
                              Denver, CO 80202-3034.
Detroit....................  P.O. Box 330119, Detroit,      313-226-8184
                              MI 48232-6119.
Fort Worth.................  14800 Trinity Blvd., Fort    817-359-270051
                              Worth, TX 76161-2929.                    0
 
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[GRAPHIC] [TIFF OMITTED] T217558.069
 

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Houston....................  650 N. Sam Houston Pkwy.,      713-238-4400
                              Houston, TX 77251-1276.
Los Angeles................  P.O. Box 2000, Pasadena, CA    626-405-1200
                              91102-2000.
Miami......................  6th Fl., 3400 Lakeside Dr.,    954-436-7200
                              Miramar, FL 33027-3242.
New Jersey/Caribbean.......  P.O. Box 509, Newark, NJ       973-693-5400
                              07101-0509.
New York...................  P.O. Box 555, New York, NY     212-330-3844
                              10116-0555.
Philadelphia...............  Rm. 400, 2970 Market St.,      215-895-8450
                              Philadelphia, PA 19101-
                              9000.
Pittsburgh.................  Rm. 2101, 1001 California      412-359-7900
                              Ave., Pittsburgh, PA 15290-
                              9000.
San Francisco..............  P.O. Box 882528, San           415-778-5800
                              Francisco, CA 94188-2528.
Seattle....................  P.O. Box 400, Seattle, WA      206-442-6300
                              98111-4000.
St. Louis..................  1106 Walnut St., St. Louis,    314-539-9300
                              MO 63199-2201.
Washington, DC.............  Suite 200, 10500 Little        410-715-7700
                              Patuxent Pkwy., Columbia,
                              MD 21044-3509.
------------------------------------------------------------------------

Sources of Information

Consumer Information  Customers may check shipping rates, buy stamps, 
print postage, track packages, locate ZIP codes, shop at the Postal 
Store, change addresses, or obtain answers to frequently asked questions 
by visiting www.usps.com. For general information 24 hours a day, call 
1-800-ASK-USPS (1-800-275-8777). For the Express Mail, Priority Mail, 
and Package Support Line, call 1-800-222-1811. Information on past and 
present schemes used to defraud the public is available at www.usps.com/
postalinspectors. Reports of fraudulent activity involving the mail may 
be made to the Mail Fraud Hotline, 1-800-372-8347.
Contracts and Small Business Activities  Contact Supplier Diversity. 
Phone, 202-268-4633.
Employment  General information about jobs such as clerk, letter 
carrier, etc., including information about programs for veterans, may be 
obtained by contacting the nearest post office or from the Postal 
Service Web site at www.usps.gov/employment.
    Information about Postal Inspector Service employment may be 
obtained online at www.usps.com/postalinspectors.
Inspector General  The Office of Inspector General maintains a toll-free 
hotline as a means for individuals to report activities involving fraud, 
waste, or mismanagement. Such reports may be made by email to 
[email protected], by telephone at 1-888-USPS-OIG (1-888-877-7644), by 
fax at 1-866-756-6741, or by mail to the United States Postal Service, 
Office of Inspector General Hotline, 10th Floor, 1735 North Lynn Street, 
Arlington, VA 22209-2020. Publicly available documents and information 
on the Office of Inspector General and some Freedom of Information Act 
documents are available electronically at www.uspsoig.gov.
Philatelic Sales  Contact Stamp Fulfillment Services, Kansas City, MO 
64179-1009. Phone, 800-782-6724.
Publications  Pamphlets on mailability, postage rates and fees, and many 
other topics may be obtained free of charge from the nearest post 
office.
    Most postal regulations are contained in Postal Service manuals 
covering domestic mail, international mail, postal operations, 
administrative support, and employee and labor relations. These manuals 
and other publications including the National Five-Digit ZIP Code and 
Post Office Directory (Publication 65) may be purchased from the 
Superintendent of Documents, Government Printing Office, Washington, DC 
20402-0001. The National Five-Digit ZIP Code and Post Office Directory 
is also available through local post offices.
Reading Rooms  Located on 11th Floor North, Library. Phone, 202-268-
2900.

For further information, contact the U.S. Postal Service, 475 L'Enfant 
Plaza SW., Washington, DC 20260. Phone, 202-268-2000. Internet, 
www.usps.gov.





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