[United States Government Manual]
[June 01, 2008]
[Pages 549-553]
[From the U.S. Government Publishing Office, www.gpo.gov]



UNITED STATES POSTAL SERVICE

475 L'Enfant Plaza SW., Washington, DC 20260

Phone, 202-268-2000. Internet, www.usps.gov.
Board of Governors:                                 

Chairman                                          Alan C. Kessler
Vice Chairman                                     Carolyn Lewis 
                                                          Gallagher
Governors                                         Mickey D. Barnett, 
                                                          James H. 
                                                          Bilbray, Louis 
                                                          J. Giuliano, 
                                                          Thurgood 
                                                          Marshall, Jr., 
                                                          James C. 
                                                          Miller III, 
                                                          Katherine C. 
                                                          Tobin, Ellen 
                                                          C. Williams
Postmaster General, Chief Executive Officer       John E. Potter
Deputy Postmaster General and Chief Operating     Patrick R. Donahoe
        Officer
Secretary                                         (vacancy)
Inspector General                                 David C. Williams

Officers:                                           

Postmaster General, Chief Executive Officer       John E. Potter
Deputy Postmaster General, Chief Operating        Patrick R. Donahoe
        Officer
    Managing Director, Global Business            Paul Vogel
            and Senior Vice President
    Operations Senior Vice President              William Galligan
        Retail Operations Vice President          Kathleen Ainsworth
        Network Operations Management             Tony Pajunas
                Vice President
        Delivery Operations Vice                  Jordan Small
                President
        Engineering Vice President                Walt O'Tormey
        Facilities Vice President                 Tom Samra
    Eastern Area Vice President                   Megan Brennan
    Great Lakes Area Vice President               Jo Ann Feindt

[[Page 550]]

    New York Metro Area Vice President            David Solomon
    Northeast Area Vice President                 Tim Haney
    Pacific Area Vice President                   Michael Daley
    Southeast Area Vice President                 Terry Wilson
    Southwest Area Vice President                 Ellis Burgoyne
    Western Area Vice President                   Sylvester Black
    Capitol Metro Area Vice President             Jerry Lane
Chief Information Officer, Executive Vice         Ross Philo
        President
    Information Technology Operations             George Wright
            Vice President
Chief Financial Officer, Executive Vice           Harold Glen Walker
        President
    Treasurer Vice President                      Robert Pedersen
    Supply Management Vice President              Susan Brownell
    Controller Vice President                     Lynn Malcolm
Chief Human Resources Officer, Executive Vice     Anthony Vegliante
        President
    Employee Resource Management Vice             Deborah Giannoni-
            President                                     Jackson
    Employee Development and Diversity            Susan LaChance
            Vice President
    Labor Relations Vice President                Doug Tulino
Chief Marketing Officer, Executive Vice           Anita Bizzotto
        President
    Customer Service Vice President               Susan Plonkey
    Product Development Vice President            Nicholas Barranca
    Pricing and Classification Vice               Stephen Kearney
            President
    Sales Vice President                          Jerry Whalen
General Counsel, Senior Vice President            Mary Anne Gibbons
Strategy and Transition Senior Vice President     Linda Kingsley
Intelligent Mail and Address Quality Senior Vice  Tom Day
        President
Government Relations Vice President               Marie Therese 
                                                          Dominguez
Consumer Advocate, Vice President                 Delores Killette
Expedited Mail Vice President                     Gary Reblin
Ground Packages Vice President                    James Cochrane, Acting
Public Affairs and Communications Vice President  Julie Moore, Acting
Chief Postal Inspector                            Alexander Lazaroff
Judicial Officer                                  William Campbell

[For the United States Postal Service statement of organization, see the 
        Code of Federal Regulations, Title 39, Part 221]

------------------------------------------------------------------------

The United States Postal Service provides mail processing and delivery 
services to individuals and businesses within the United States. The 
Service is committed to serving customers through the development of 
efficient mail-handling systems and operates its own planning and 
engineering programs. It also protects the mails from loss or theft and 
apprehends those who violate postal laws.

The Postal Service was created as an independent establishment of the 
executive branch by the Postal Reorganization Act (39 U.S.C. 101 et 
seq.), approved August 12, 1970. The present United States Postal 
Service commenced operations on July 1, 1971.
[GRAPHIC] [TIFF OMITTED] T214669.068


[[Page 552]]


    The Postal Service has approximately 705,000 career employees and 
handles about 212 billion pieces of mail annually. The chief executive 
officer of the Postal Service, the Postmaster General, is appointed by 
the nine Governors of the Postal Service, who are appointed by the 
President with the advice and consent of the Senate. The Governors and 
the Postmaster General appoint the Deputy Postmaster General, and these 
11 people constitute the Board of Governors.
    In addition to the national headquarters, there are area and 
district offices supervising more than 37,000 post offices, branches, 
stations, and community post offices throughout the United States.

Activities

In order to expand and improve service to the public, the Postal Service 
is engaged in customer cooperation activities, including the development 
of programs for both the general public and major customers. The 
Consumer Advocate, a postal ombudsman, represents the interest of the 
individual mail customer in matters involving the Postal Service by 
bringing complaints and suggestions to the attention of top postal 
management and solving the problems of individual customers. To provide 
postal services responsive to public needs, the Postal Service operates 
its own planning, research, engineering, real estate, and procurement 
programs specially adapted to postal requirements, and maintains close 
ties with international postal organizations.
    The Postal Service is the only Federal agency whose employment 
policies are governed by a process of collective bargaining under the 
National Labor Relations Act. Labor contract negotiations, affecting all 
bargaining unit personnel, as well as personnel matters involving 
employees not covered by collective bargaining agreements, are 
administered by Labor Relations or Human Resources.
    The U.S. Postal Inspection Service is the Federal law enforcement 
agency which has jurisdiction in criminal matters affecting the 
integrity and security of the mail. Postal Inspectors enforce more than 
200 Federal statutes involving mail fraud, mail bombs, child 
pornography, illegal drugs, mail theft, and other postal crimes, as well 
as being responsible for the protection of all postal employees.
    Postal Service customers and employees can contact the Postal 
Inspection Service online at www.usps.gov/postalinspectors or by calling 
1-877-876-2455 to reach the appropriate Inspection Service office.

         Postal Inspection Service--United States Postal Service
------------------------------------------------------------------------
          Division                     Address               Telephone
------------------------------------------------------------------------
Atlanta....................  P.O. Box 16489, Atlanta, GA    404-608-4500
                              30321-0489.
Boston.....................  495 Summer St., Boston, MA     617-556-4400
                              02210-2214.
Charlotte..................  2901 Scott Futrell Dr.,        704-329-9120
                              Charlotte, NC 28228-3000.
Chicago....................  Fl. 6, 433 W. Harrison St.,    312-983-7900
                              Chicago, IL 60669-2201.
Denver.....................  Suite 900, 1745 Stout St.,     303-313-5320
                              Denver, CO 80202-3034.
Detroit....................  P.O. Box 330119, Detroit,      313-226-8184
                              MI 48232-6119.
Fort Worth.................  14800 Trinity Blvd., Fort      817-359-2700
                              Worth, TX 76161-2929.
Houston....................  650 N. Sam Houston Pkwy,       713-238-4400
                              Houston, TX 77251-1276.
Los Angeles................  P.O. Box 2000, Pasadena, CA    626-405-1200
                              91102-2000.
Miami......................  6th Fl., 3400 Lakeside Dr.,    954-436-7200
                              Miramar, FL 33027-3242.
New Jersey/Caribbean.......  P.O. Box 509, Newark, NJ       973-693-5400
                              07101-0509.
New York...................  P.O. Box 555, New York, NY     212-330-3844
                              10116-0555.
Philadelphia...............  Rm. 400, 2970 Market St.,      215-895-8450
                              Philadelphia, PA 19101-
                              9000.
Pittsburgh.................  Rm. 2101, 1001 California      412-359-7900
                              Ave., Pittsburgh, PA 15290-
                              9000.
San Francisco..............  P.O. Box 882528, San           415-778-5800
                              Francisco, CA 94188-2528.
Seattle....................  P.O. Box 400, Seattle, WA      206-442-6300
                              98111-4000.
St. Louis..................  1106 Walnut St., St. Louis,    314-539-9300
                              MO 63199-2201.
Washington, DC.............  Suite 200, 10500 Little        410-715-7700
                              Patuxent Pkwy., Columbia,
                              MD 21044-3509.
------------------------------------------------------------------------


[[Page 553]]

Sources of Information

Consumer Information  Customers may check shipping rates, buy stamps, 
print postage, track packages, locate ZIP codes, shop at the Postal 
Store, change addresses, or obtain answers to frequently asked questions 
by visiting www.usps.com. For general information 24 hours a day, call 
1-800-ASK-USPS (1-800-275-8777). For the Express Mail, Priority Mail, 
and Package Support Line, call 1-800-222-1811. Information on past and 
present schemes used to defraud the public is available at www.usps.com/
postalinspectors. Reports of fraudulent activity involving the mail may 
be made to the Mail Fraud Hotline, 1-800-372-8347.
Contracts and Small Business Activities  Contact Supplier Diversity. 
Phone, 202-268-4633.
Employment  General information about jobs such as clerk, letter 
carrier, etc., including information about programs for veterans, may be 
obtained by contacting the nearest post office or from the Postal 
Service Web site at www.usps.gov/employment.
    Information about Postal Inspector Service employment may be 
obtained online at www.usps.com/postalinspectors.
Inspector General  The Office of Inspector General maintains a toll-free 
hotline as a means for individuals to report activities involving fraud, 
waste, or mismanagement. Such reports may be made by e-mail to 
[email protected], by telephone at 1-888-USPS-OIG (1-888-877-7644), by 
fax at 1-866-756-6741, or by mail to the United States Postal Service, 
Office of Inspector General Hotline, 10th Floor, 1735 North Lynn Street, 
Arlington, VA 22209-2020. Publicly available documents and information 
on the Office of Inspector General and some Freedom of Information Act 
documents are available electronically at www.uspsoig.gov.
Philatelic Sales  Contact Stamp Fulfillment Services, Kansas City, MO 
64179-1009. Phone, 800-782-6724.
Publications  Pamphlets on mailability, postage rates and fees, and many 
other topics may be obtained free of charge from the nearest post 
office.
    Most postal regulations are contained in Postal Service manuals 
covering domestic mail, international mail, postal operations, 
administrative support, and employee and labor relations. These manuals 
and other publications including the National Five-Digit ZIP Code and 
Post Office Directory (Publication 65) may be purchased from the 
Superintendent of Documents, Government Printing Office, Washington, DC 
20402-0001. The National Five-Digit ZIP Code and Post Office Directory 
is also available through local post offices.
Reading Rooms  Located on 11th Floor North, Library. Phone, 202-268-
2900.

For further information, contact the U.S. Postal Service, 475 L'Enfant 
Plaza SW., Washington, DC 20260. Phone, 202-268-2000. Internet, 
www.usps.gov.