[United States Government Manual]
[June 01, 2008]
[Pages 528-532]
[From the U.S. Government Publishing Office, www.gpo.gov]



SOCIAL SECURITY ADMINISTRATION

6401 Security Boulevard, Baltimore, MD 21235

Phone, 410-965-1234. Internet, www.socialsecurity.gov.
Commissioner of Social Security                   Michael J. Astrue
    Deputy Commissioner                           (vacancy)
    Chief of Staff                                David V. Foster
    Deputy Chief of Staff                         James A. Winn, Acting
    Senior Advisor to the Deputy                  Michel N. Korbey
            Commissioner
    Executive Secretary                           Robin F. Kaplan, 
                                                          Acting
    Regulations                                   Dean S. Landis
    International Programs                        Rogelio Gomez, Jr.
Chief Actuary                                     Stephen C. Goss
    Deputy Chief Actuary (Short Range)            Eli N. Donkar
    Deputy Chief Actuary (Long Range)             Alice H. Wade
Chief Information Officer                         Thomas P. Hughes
    Deputy Chief Information Officer              Gregory C. Pace
Deputy Commissioner for Communications            James J. Courtney
    Assistant Deputy Commissioner for             Philip A. Gambino
            Communications
Deputy Commissioner for Budget, Finance, and      Mary E. Glenn-Croft
        Management
    Assistant Deputy Commissioner for             Michael G. Gallagher
            Budget, Finance, and 
            Management
Deputy Commissioner for Disability Adjudication   Lisa de Soto
        and Review
    Assistant Deputy Commissioner for             Frank V. Smith III
            Disability Adjudication and 
            Review
    Assistant Deputy Commissioner for             Linda S. Coleman, 
            Disability Adjudication and                   Acting
            Review (Operations)
General Counsel                                   David F. Black
    Deputy General Counsel                        Thomas W. Crawley
Deputy Commissioner for Human Resources           Reginald F. Wells
    Assistant Deputy Commissioner for             Felicita Sola-Carter
            Human Resources
Inspector General                                 Patrick P. O'Carroll
    Deputy Inspector General                      James A. Kissko
Deputy Commissioner for Legislation and           Margaret A. Hostetler
      Congressional Affairs
[[Page 529]]

    Assistant Deputy Commissioner for             Diane B. Garro
            Legislation and 
            Congressional Affairs
Deputy Commissioner for Operations                Linda S. McMahon
    Assistant Deputy Commissioner for             Roger P. McDonnell
            Operations
    Deputy Commissioner for Quality               G. Kelly Croft
            Performance
    Assistant Deputy Commissioner for             Ronald T. Raborg
            Quality Performance
    Deputy Commissioner for Retirement            David A. Rust
            and Disability Policy
    Assistant Deputy Commissioner for             Mariana E. LaCanfora
            Retirement and Disability 
            Policy
    Assistant Deputy Commissioner for             Linda D. Maxfield
            Retirement and Disability 
            Policy
Deputy Commissioner for Systems                   William E. Gray
    Assistant Deputy Commissioner for             Jerry L. Berson
            Systems

[For the Social Security Administration statement of organization, see 
        the Code of Federal Regulations, Title 20, Part 422]

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The Social Security Administration manages the Nation's social insurance 
program--consisting of retirement, survivors, and disability insurance 
programs--commonly known as Social Security. It also administers the 
Supplemental Security Income program for the aged, blind,and disabled. 
The Administration is responsible for studying the problems of poverty 
and economic insecurity among Americans and making recommendations on 
effective methods for solving these problems through social insurance. 
The Administration also assigns Social Security numbers to U.S. citizens 
and maintains earnings records for workers under their Social Security 
numbers.

The Social Security Administration (SSA) was established by 
Reorganization Plan No. 2 of 1946 (5 U.S.C. app.), effective July 16, 
1946. It became an independent agency in the executive branch by the 
Social Security Independence and Program Improvements Act of 1994 (42 
U.S.C. 901), effective March 31, 1995.

    The Administration is headed by a Commissioner, appointed by the 
President with the advice and consent of the Senate.

    In administering the programs necessary to carry out the 
Administration's mission, by law the Commissioner is assisted by a 
Deputy Commissioner who performs duties assigned or delegated by the 
Commissioner, a Chief Financial Officer, a Chief Information Officer, a 
General Counsel, a Chief Actuary, and an Inspector General.

Programs and Activities

Old-Age, Survivors, and Disability Insurance  The agency administers 
social insurance programs, which provide monthly benefits to retired and 
disabled workers, their spouses and children, and to survivors of 
insured workers. Financing is under a system of contributory social 
insurance, whereby employees, employers, and the self-employed pay 
contributions that are pooled in special trust funds. When earnings stop 
or are reduced because the worker retires, dies, or becomes disabled, 
monthly cash benefits are paid to partially replace the earnings the 
family has lost.
Supplemental Security Income  The agency administers this needs-based 
program for the aged, blind, and disabled. A basic Federal monthly 
payment is financed out of general revenue, rather than a special trust 
fund. Some States, choosing to provide
[GRAPHIC] [TIFF OMITTED] T214669.063


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payments to supplement the benefits, have agreements with the 
Administration under which it administers the supplemental payments for 
those States.
Medicare  While the administration of Medicare is the responsibility of 
the Centers for Medicare and Medicaid Services, the Social Security 
Administration provides Medicare assistance to the public through SSA 
field offices and call centers, and adjudicates requests for hearings 
and appeals of Medicare claims.
Black Lung  By agreement with the Department of Labor, SSA is involved 
in certain aspects of the administration of the black lung benefits 
provisions of the Federal Coal Mine Health and Safety Act of 1969, as 
amended (30 U.S.C. 901).
Regional Offices  Social Security Administration operations are 
decentralized to provide services at the local level. Each of the 10 SSA 
regions, under the overall direction of its Regional Commissioner, 
contains a network of field offices and call centers, which serve as the 
contacts between SSA and the public. The Administration operates over 
1200 field offices, 38 call centers, 6 Social Security card centers, and 
7 processing centers. These installations are responsible for the 
following:
    --informing the public of the purposes and provisions of Social 
Security programs and their rights and responsibilities;
    --assisting with claims filed for retirement, survivors, disability, 
or health insurance benefits, black lung benefits, or Supplemental 
Security Income;
    --developing and adjudicating claims;
    --assisting certain beneficiaries in claiming reimbursement for 
medical expenses;
    --developing cases involving earnings records, coverage, and fraud-
related questions;
    --making rehabilitation service referrals; and
    --assisting claimants in filing appeals on SSA determinations of 
benefit entitlement or amount.
Hearing Offices  SSA also administers a nationwide hearings and appeals 
program which provides a mechanism for individuals dissatisfied with 
determinations affecting their rights to and amounts of benefits or 
their participation in programs under the Social Security Act. The act 
allows for administrative appeals of these determinations in accordance 
with the requirements of the Administrative Procedure and Social 
Security Acts. SSA has approximately 140 hearing offices located in the 
10 SSA regions.

For further information, contact the Social Security Administration. 
Phone, 800-772-1213. TTY, 800-325-0778.

Sources of 
Information

Inquiries on the following subjects may be directed to the appropriate 
office, Social Security Administration, 6401 Security Boulevard, 
Baltimore, MD 21235.
Contracts and Small Business Activities  Contact the Office of 
Acquisitions and Grants. Phone, 410-965-7467.
Electronic Access  Information regarding the Social Security 
Administration may be obtained through the Internet at 
www.socialsecurity.gov.
Employment  For information about careers with the Social Security 
Administration, go to www.socialsecurity.gov/careers. For current 
vacancies, go to jobsearch.usajobs.opm.gov/a9ssajob.asp.

General Information  The Office of the Deputy Commissioner for 
Operations manages SSA's toll-free public service telephone. Phone, 800-
772-1213. TTY, 800-325-0778.

Inspector General  The Office of the Inspector General maintains a toll-
free hotline that operates between the hours of 10 a.m. and 4 p.m. 
e.s.t. (phone, 800-269-0271; TTY, 866-501-2101) to receive allegations 
of fraud. Persons may

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submit allegations by fax at 410-597-0118, by Web site at 
www.socialsecurity.gov/oig, or by mail at P.O. Box 17768, Baltimore, MD 
21235-7768.
Publications  The Office of the Deputy Commissioner for Communications 
publishes numerous pamphlets concerning SSA programs. SSA also collects 
a substantial volume of economic, demographic, and other data in 
furtherance of its program mission. Basic data on employment, payments, 
and other items of program interest are published regularly in the 
Social Security Bulletin, its Annual Statistical Supplement, and in 
special releases and reports that appear periodically on selected topics 
of interest to the public. Single copies may be obtained at any local 
office or by calling 800-772-1213. Requests for bulk orders of 
publications should be sent to the Social Security Administration, 
Office of Supply and Warehouse Management, 239 Supply Building, 6301 
Security Boulevard, Baltimore, MD 21235. In addition, over 150 
publications are available online in English, Spanish, and other 
languages at www.socialsecurity.gov.
Reading Room  Requests for information, for copies of records, or to 
inspect records may be made at any local office or the Headquarters 
Contact Unit, Room G-44, Altmeyer Building.
Speakers and Films  SSA makes speakers, films, and exhibits available to 
public or private organizations, community groups, schools, etc., 
throughout the Nation. Requests for this service should be directed to 
the local Social Security office.

For further information, contact the Office of Public Inquiries, Social 
Security Administration, 6401 Security Boulevard, Windsor Park Building, 
Baltimore, MD 21235. Phone, 410-965-2736. Internet, 
www.socialsecurity.gov.

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