[United States Government Manual]
[June 01, 2008]
[Pages 429-436]
[From the U.S. Government Publishing Office, www.gpo.gov]



GENERAL SERVICES ADMINISTRATION

1800 F Street NW., Washington, DC 20405

Phone, 202-708-5082. Internet, www.gsa.gov.
Administrator                                     David L. Bibb, Acting
    Deputy Administrator                          David L. Bibb
    Chief of Staff                                John F. Phelps
    Chairman, Civilian Board of Contract          Stephen M. Daniels
            Appeals
    Inspector General                             Brian D. Miller
    General Counsel                               Lennard S. 
                                                          Loewentritt, 
                                                          Acting
    Associate Administrator for Civil             Madeline C. Caliendo
            Rights
    Associate Administrator for Citizen           Edward N. Blakely, Jr.
            Services and Communications
    Associate Administrator for                   Kevin A. Messner
            Congressional and 
            Intergovernmental Affairs
    Associate Administrator for Small             Felipe Mendoza
            Business Utilization
    Associate Administrator for                   Kimber H. Boyer, Jr.
            Performance Improvement
    Chief Financial Officer                       Kathleen M. Turco
    Chief Information Officer                     Casey Coleman
    Chief Human Capital Officer                   Gail T. Lovelace
    Chief Acquisition Officer                     David A. Drabkin, 
                                                          Acting
    Chief Emergency Response and                  Richard A. Reed
            Recovery Officer

FEDERAL ACQUISITION SERVICE

2200 Crystal Drive, Room 1100, Arlington, VA 22202

Phone, 703-605-5400. Fax, 703-605-9955.
Commissioner                                      James A. Williams
    Deputy Commissioner                           Barnaby L. Brasseux

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    Chief of Staff                                Bruce E. Caughman
    Chief Information Officer                     Edward J. O'Hare
    Assistant Commissioner for Customer           Gary Feit
            Accounts and Research
    Assistant Commissioner for                    Steven J. Kempf, 
            Acquisition Management                        Acting
    Assistant Commissioner for                    John C. Johnson
            Integrated Technology 
            Services
    Assistant Commissioner for General            Joseph H. Jeu
            Supplies and Services
    Assistant Commissioner for Travel,            William F. Webster
            Motor Vehicle and Card 
            Services
    Assistant Commissioner for                    Karen J. Hampel
            Administration
    Controller                                    Jon A. Jordan
    Assistant Commissioner for Strategic          Elizabeth F. DelNegro, 
            Business Planning and                         Acting
            Process Improvement
    Assistant Commissioner for Assisted           Mary A. Davie
            Acquisition Services

PUBLIC BUILDINGS SERVICE

1800 F Street NW., Washington, DC 20405

Phone, 202-501-1100
Commissioner                                      David L. Winstead
    Deputy Commissioner                           Anthony Costa
    Chief of Staff                                J. Kenneth Schelbert
    Assistant Commissioner for Budget             Lisa A. Ward
            and Financial Management
    Assistant Commissioner for                    Sean M. Mildrew
            Organizational Resources
    Assistant Commissioner for Real               Cathleen C. Kronopolus
            Property Asset Management
    Assistant Commissioner for Applied            Glenn S. Hunter, Jr.
            Science
    Assistant Commissioner for National           Martha Benson, Acting
            Customer Service Management
    Chief Architect                               Leslie L. Shepherd
    Assistant Commissioner for Capital            William J. Guerin
            Construction Program 
            Management
    Assistant Commissioner for Real               Samuel J. Morris III
            Estate Acquisition

OFFICE OF GOVERNMENTWIDE POLICY

1800 F Street NW., Washington, DC 20405

Phone, 202-501-8880
Associate Administrator for Governmentwide        Kevin A. Messner, 
        Policy                                            Acting
    Deputy Associate Administrator                Stanley F. Kaczmarczyk
        Director, Policy Initiatives              James L. Dean
        Deputy Associate Administrator,           Stanley F. 
                Technology Strategy                       Kaczmarczyk, 
                                                          Acting
        Director, Regulatory Information          John C. Thomas
              Service Center
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        Deputy Associate Administrator,           Carolyn M. Austin-
                Real Property Management                  Diggs
        Deputy Associate Administrator,           Rebecca R. Rhodes
                Travel, Transportation, 
                and Asset Management

[For the General Services Administration statement of organization, see 
        the Code of Federal Regulations, Title 41, Part 105-53]

------------------------------------------------------------------------

The General Services Administration establishes policy for and provides 
economical and efficient management of Government property and records, 
including construction and operation of buildings; procurement and 
distribution of supplies; utilization and disposal of real and personal 
property; transportation, travel, fleet, and communications management; 
and management of the governmentwide automatic data processing resources 
program.
  
  
  
  
  
  
  
  
The General Services Administration (GSA) was established by section 101 
of the Federal Property and Administrative Services Act of 1949 (40 
U.S.C. 751).

Contract Appeals  The Civilian Board of Contract Appeals is responsible 
for resolving disputes arising out of contracts between the GSA and 
other Government agencies, excluding the Defense Department, Postal 
Service, and Tennessee Valley Authority. The Board also hears and 
decides requests for review of transportation audit rate determinations; 
claims by Federal civilian employees regarding travel and relocation 
expenses; claims for the proceeds of the sale of property of certain 
Federal civilian employees, and cases involving the Indian Self-
Determination and Education Assistance Act and the Federal Crop 
Insurance Corporation. In addition, the Board provides alternative 
dispute resolution services to executive agencies in both contract 
disputes which are the subject of a contracting officer's decision and 
other contract-related disputes. Although the Board is located within 
the agency, it functions as an independent tribunal.

For further information, contact the Civilian Board of Contract Appeals, 
General Services Administration, Washington, DC 20405. Phone, 202-606-
8800.

Governmentwide Policy  The Office of Governmentwide Policy (OGP) 
collaborates with the Federal community to develop policies and 
guidelines for the management of Government property, technology, and 
administrative services. OGP's policymaking authority and policy support 
activities encompass the areas covering electronic government and 
information technology, real property and the workplace, travel, 
transportation, personal property, aircraft, Federal motor vehicle 
fleet, mail, regulatory information and use of Federal advisory 
committees. OGP also provides leadership to interagency groups and 
facilities governmentwide management reform through the effective use of 
performance measures and best practices.
    The Office of Technology Strategy provides policy guidance on issues 
pertaining to electronic business and technology and coordinates 
information technology strategies to improve Government effectiveness 
and efficiency. The Office fosters interagency collaboration on IT 
management policies and assists agencies on IT policy matters such as IT 
accommodation, security, smart cards, and electronic signatures. For 
further information, call 202-501-0202.
    The Office of Real Property Management provides policy guidance in 
the responsible management of the Federal Government's real property 
assets and in the development of quality workplaces. It develops and 
issues governmentwide management regulations and standards that relate 
to real property asset management and workplace development. Real 
property programs include real estate management, acquisition, disposal, 
design, construction, performance
[GRAPHIC] [TIFF OMITTED] T214669.043


[[Page 433]]

standards, delegations, safety and environmental issues, and sustainable 
design. For further information, call 202-501-0856.
    The Office of Travel, Transportation, and Asset Management develops 
governmentwide policies to ensure the economical and efficient 
management of Government assets, mail, travel, transportation, and 
relocation allowances. It develops regulations, collects and analyzes 
governmentwide data, manages interagency policy committees, and 
collaborates with customers and stakeholders to address and facilitate 
governmentwide improvements. For further information, call 202-501-1777.
    The Regulatory Information Services Center compiles and analyzes 
data on governmentwide regulatory information and activities. The 
principal publication of the Center is the Unified Agenda of Federal 
Regulatory and Deregulatory Actions, which is published in the Federal 
Register every spring and fall and is available online at 
www.reginfo.gov. For further information, call 202-482-7340.
    The Office of Policy Initiatives develops policy, training, 
evaluation, and performance metrics for the Federal Advisory Committee 
Program to maximize public participation in Federal decisionmaking 
through Federal Advisory Committees.

For further information, contact the Office of Governmentwide Policy. 
Phone, 202-501-8880.

Citizen Services and Communications  The Office of Citizen Services and 
Communications (OCSC) serves as a central Federal gateway for citizens, 
businesses, other governments, and the media to easily obtain 
information and services from the Government on the Web, in print, over 
the telephone, or by e-mail. OCSC is organized into two components--
Citizen Services and Communications.
    OCSC comprises the Federal Citizen Information Center which serves 
citizens, businesses, and other Government agencies by providing 
information and services via USA.gov, 1-800-333-4636, and print 
publications through Pueblo, Colorado. It develops and implements 
innovative technologies that improve the delivery of Government 
information and services to citizens. Citizen Services also collaborates 
with Federal, State, local, and foreign governments and 
intergovernmental organizations to promote more effective use of 
information technology and E-Gov solutions.
    OCSC plans, administers, and coordinates GSA media relations and 
develops and executes internal and external communications efforts. It 
also assists with GSA-wide strategic marketing activities, events 
planning, graphics and audiovisual production, and writing and editing 
support services for the entire agency.

For further information, contact the Office of Citizen Services and 
Communications. Phone, 202-501-0705.

Acquisitions  The Office of the Chief Acquisition Officer manages and 
strengthens both Federal and GSA acquisition policies. The Office 
provides Federal agencies with the goods, services, and support required 
while maintaining compliance and integrity in contracting. It also 
ensures compliance with applicable laws, regulations, and policies; 
fosters full and open competition; develops and trains the acquisition 
workforce; and promotes accountability for acquisition decisionmaking.

For further information, contact the Office of the Chief Acquisition 
Officer. Phone, 202-501-1043.

Small Business Utilization  The Office of Small Business Utilization 
focuses on programs, policy, and outreach to assist the small business 
community nationwide in doing business with GSA.

For further information, contact the Office of Small Business 
Utilization. Phone, 202-501-1021.

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                             Small Business Centers--General Services Administration
----------------------------------------------------------------------------------------------------------------
                   Region                                           Address                          Telephone
----------------------------------------------------------------------------------------------------------------
National Capital--Washington, DC              Rm. 1050, 7th & D Sts. SW., 20407                     202-708-5804
New England--Boston, MA                       Rm. 901, 10 Causeway St., 02222                       617-565-8100
Northeast and Caribbean--New York, NY         Rm. 18-130, 26 Federal Plz., 10278                    212-264-1234
Mid-Atlantic--Philadelphia, PA                9th Fl., 20 N. 8th St., 19107                         215-466-4918
Southeast Sunbelt--Atlanta, GA                Suite 600, 77 Forsyth St., 30303                      404-331-5103
Great Lakes--Chicago, IL                      Rm. 3714, 230 S. Dearborn St., 60604                  888-353-5383
Heartland--Kansas City, MO                    Rm. 1161, 1500 E. Bannister Rd., 64131                816-926-7203
Southwest--Fort Worth, TX                     Rm. 1E13A, 819 Taylor St., 76102                      817-978-0800
Rocky Mountain--Denver, CO                    Rm. 210, Denver Federal Ctr., 80225-0006              303-236-7409
Pacific Rim--San Francisco, CA                Rm. 5-6535, 450 Golden Gate Ave., 94102               415-522-2700
  Satellite office--Los Angeles, CA           Rm. 3108, 300 N. Los Angeles St., 90012               213-894-3210
Northwest/Arctic--Auburn, WA                  400 15th St. SW., 98001                               253-931-7956
----------------------------------------------------------------------------------------------------------------


Federal Acquisition Service

The Federal Acquisition Service (FAS) offers services to customer 
agencies by providing innovative, compliant, and integrated solutions to 
today's acquisition challenges. Its mission is to provide excellent 
acquisition services for Federal agencies to increase overall Government 
efficiency. This includes acquisition of products and services and full-
service programs in information technology, telecommunications, 
professional services, supplies, motor vehicles, travel and 
transportation, charge cards, and personal property utilization and 
disposal.
    FAS provides multiple channels for customers to acquire the 
products, services, and solutions they need. Key acquisition programs 
include multiple awards schedules and governmentwide acquisition 
contracts that provide customers easy access to a wide range of 
information technology, telecommunications, and professional products 
and services. It also provides its customers with access to the products 
and services they need through online Web sites such as GSA Advantage!, 
e-Buy, Schedules e-Library, GSA Auctions, Transportation Management 
Services Solutions, and a myriad of other electronic tools.

For further information, contact the Office of the Commissioner, Federal 
Acquisition Service. Phone, 703-605-5400.

Public Buildings Service

The Public Buildings Service (PBS) is the landlord for the civilian 
Federal Government. PBS provides a superior workplace for Federal 
agencies at a good value to the American taxpayer.
    PBS designs, builds, leases, manages, and maintains space in office 
buildings, courthouses, laboratories, border stations, data processing 
centers, warehouses, and child care centers. It also repairs, alters, 
and renovates existing facilities and disposes of surplus Government 
properties. PBS is a leader in energy conservation, build green, and 
recycling. It preserves and maintains more than 400 historic properties 
in the Federal Government's inventory. PBS also commissions our 
country's most talented artists to create artwork for new Federal 
buildings and conserves a substantial inventory of artwork from the 
past.
    PBS collects rent from Federal tenants, which is deposited into the 
Federal Buildings Fund, the principal funding mechanism for PBS.

For further information, contact the Office of the Commissioner, Public 
Buildings Service. Phone, 202-501-1100.

            Regional Offices--General Services Administration
------------------------------------------------------------------------
         Region                Address              Administrator
------------------------------------------------------------------------
New England.............  Boston, MA (10     Dennis R. Smith
                           Causeway St.,
                           02222).
Northeast and Caribbean.  New York, NY (26   Emily R. Baker
                           Federal Plz.,
                           10278).
Mid-Atlantic............  Philadelphia, PA   Barbara L. Shelton
                           (20 N. 8th St.,
                           19107-3191).
Southeast Sunbelt.......  Atlanta, GA        Craig G. Dawson
                           (Suite 600, 77
                           Forsyth St.,
                           30303).
Great Lakes.............  Chicago, IL (230   James C. Handley
                           S. Dearborn St.,
                           60604).

[[Page 435]]


The Heartland...........  Kansas City, MO    Bradley Scott
                           (1500 E.
                           Bannister Rd.,
                           64131).
Greater Southwest.......  Fort Worth, TX     Scott Armey
                           (819 Taylor St.,
                           76102).
Rocky Mountain..........  Denver, CO (Bldg.  Leslie L. Plomondon
                           41, Denver
                           Federal Ctr.,
                           80225-0006).
Pacific Rim.............  San Francisco, CA  Peter G. Stamison
                           (5th Fl., 450
                           Golden Gate
                           Ave., 94102).
Northwest/Arctic........  Auburn, WA (GSA    Jon R. Kvistad
                           Ctr., 400 15th
                           St. SW., 98002).
National Capital........  Washington, DC     Anthony Reed
                           (301 7th St.
                           SW., 20407).
------------------------------------------------------------------------

Sources of Information

Contracts  Individuals seeking to do business with the General Services 
Administration may obtain information through the Internet at 
www.gsa.gov.
Electronic Access  Information about GSA is available electronically 
through the Internet at www.gsa.gov.
Employment  Job announcements and applications for employment with GSA 
are located on the GSA Web site at www.gsa.gov. For inquiries regarding 
employment with GSA, contact the Office of Human Resources Services. E-
mail, GSA[email protected].
Fraud and Waste  Contact the Inspector General's hotline. Phone, 202-
501-1780 or 800-424-5210.
Freedom of Information Act Requests  Inquiries concerning policies 
pertaining to Freedom of Information Act matters should be addressed to 
the GSA FOIA Office, General Services Administration, Room 6001, 
Washington, DC 20405. Phone, 202-501-2262. Fax, 202-501-2727.
Privacy Act Requests   Inquiries concerning policies pertaining to 
Privacy Act matters should be addressed to GSA Privacy Act Officer, 
Information Resources and Privacy Management Division (CIB), General 
Services Administration, Room 6224, Washington, DC 20405. Phone, 202-
501-1452.
Property Disposal  Inquiries about the redistribution or competitive 
sale of surplus real property should be directed to the Office of Real 
Property Disposal, Public Buildings Service, 1800 F Street NW., 
Washington, DC 20405. Phone, 202-501-0084.
Public and News Media Inquiries  Inquiries from both the general public 
and news media should be directed to the Office of Communications, 
General Services Administration, 1800 F Street NW., Washington, DC 
20405. Phone, 202-501-1231.
Publications  Many GSA publications are available at moderate prices 
through the bookstores of the Government Printing Office (http://
bookstore.gpo.gov). Orders and inquiries concerning publications and 
subscriptions for sale by the Government Printing Office should be 
directed to the Superintendent of Documents, Government Printing Office, 
Washington, DC 20401. Others may be obtained free or at cost from a 
Small Business Center or from GSA's Centralized Mailing List Service 
(phone, 817-334-5215). If a publication is not distributed by any of the 
stores, inquiries should be directed to the individual GSA services, 
staff offices, or regions. Addresses and phone numbers can be obtained 
from the Internet at www.gsa.gov.
    For a free copy of the U.S. Government TTY Directory, contact the 
Federal Citizen Information Center, Department TTY, Pueblo, CO 81009. 
Phone, 888-878-3256. Internet, www.gsa.gov/frs. For a free copy of the 
quarterly Consumer Information Catalog, including information on food, 
nutrition, employment, Federal benefits, the environment, fraud, privacy 
and Internet issues, investing and credit, and education, write to the 
Federal Citizen Information Center, Pueblo, CO 81009. Phone, 888-878-
3256. Internet, www.pueblo.gsa.gov.
    For information about Federal programs and services, call the 
Federal Citizen Information Center's National Contact Centers at 800-
333-4636, Monday through Friday from 8 a.m. to 8 p.m. eastern standard 
time.
    For a free copy of the Federal Relay Service Brochure, call 877-387-
2001. TTY, 202-585-1840.

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Small Business Activities  Inquiries concerning programs to assist small 
businesses should be directed to one of the Small Business Centers 
listed in the preceding text.
Speakers  Inquiries and requests for speakers should be directed to the 
Office of Citizen Services and Communications (X), General Services 
Administration, Washington, DC 20405 (phone, 202-501-0705); or contact 
the nearest regional office.

For further information concerning the General Services Administration, 
contact the Office of Citizen Services and Communications (X), General 
Services Administration, Washington, DC 20405. Phone, 202-501-0705.

------------------------------------------------------------------------