[United States Government Manual] [June 01, 2007] [Pages 548-552] [From the U.S. Government Publishing Office, www.gpo.gov]UNITED STATES POSTAL SERVICE 475 L'Enfant Plaza SW., Washington, DC 20260 Phone, 202-268-2000. Internet, www.usps.gov. Board of Governors: Chairman of the Board James C. Miller III Vice Chairman of the Board Alan C. Kessler Secretary of the Board Wendy A. Hocking Inspector General David C. Williams Governors Mickey D. Barnett, James H. Bilbray, Carolyn Lewis Gallagher, Louis J. Gioliano, Thurgood Marshall, Jr., Katherine C. Tobin, Ellen C. Williams Postmaster General, Chief Executive Officer John E. Potter Deputy Postmaster General and Chief Operating Patrick R. Donahoe Officer Management: Postmaster General, Chief Executive Officer John E. Potter Deputy Postmaster General, Chief Operating Patrick R. Donahoe Officer Executive Vice President, Chief Anita J. Bizzoto Marketing Officer Chief Postal Inspector Alexander Lazaroff [[Page 549]] Executive Vice President, Chief Harold Glen Walker Financial Officer Senior Vice President, Tom Day Government Relations Executive Vice President, Chief Anthony Vegliante Human Resources Officer Senior Vice President, Charles E. Bravo Intelligent Mail and Address Quality Senior Vice President, General Mary Anne Gibbons Counsel Senior Vice President, William Galligan Operations Senior Vice President, Strategy Linda A. Kingsley and Transition Judicial Officer William Campbell Area Operations: Vice President, Capitol Metro Area Jerry Lane Vice President, Eastern Area Megan Brennan Vice President, Great Lakes Area Jo Ann Feindt Vice President, New York Metro Area David L. Solomon Vice President, Northeast Area Tim Haney, Acting Vice President, Pacific Area Michael Daley Vice President, Southeast Area Terry Wilson Vice President, Southwest Area Ellis Burgoyne Vice President, Western Area Sylvester Black [For the United States Postal Service statement of organization, see the Code of Federal Regulations, Title 39, Part 221] ------------------------------------------------------------------------ The United States Postal Service provides mail processing and delivery services to individuals and businesses within the United States. The Service is committed to serving customers through the development of efficient mail-handling systems and operates its own planning and engineering programs. It also protects the mails from loss or theft and apprehends those who violate postal laws. The Postal Service was created as an independent establishment of the executive branch by the Postal Reorganization Act (39 U.S.C. 101 et seq.), approved August 12, 1970. The present United States Postal Service commenced operations on July 1, 1971. The Postal Service has approximately 705,000 career employees and handles about 212 billion pieces of mail annually. The chief executive officer of the Postal Service, the Postmaster General, is appointed by the nine Governors of the Postal Service, who are appointed by the President with the advice and consent of the Senate. The Governors and the Postmaster General appoint the Deputy Postmaster General, and these 11 people constitute the Board of Governors. In addition to the national headquarters, there are area and district offices supervising more than 37,000 post offices, branches, stations, and community post offices throughout the United States. Activities In order to expand and improve service to the public, the Postal Service is engaged in customer cooperation activities, including the development of programs for both the general public and major customers. The Consumer Advocate, a postal ombudsman, represents the interest of the individual mail customer in matters involving the Postal Service by bringing complaints and suggestions to the attention of top postal management and solving the problems of individual customers. To provide postal services responsive to public needs, the Postal Service operates its own planning, research, engineering, [GRAPHIC] [TIFF OMITTED] T211657.068 [[Page 551]] real estate, and procurement programs specially adapted to postal requirements, and maintains close ties with international postal organizations. The Postal Service is the only Federal agency whose employment policies are governed by a process of collective bargaining under the National Labor Relations Act. Labor contract negotiations, affecting all bargaining unit personnel, as well as personnel matters involving employees not covered by collective bargaining agreements, are administered by Labor Relations or Human Resources. The U.S. Postal Inspection Service is the Federal law enforcement agency which has jurisdiction in criminal matters affecting the integrity and security of the mail. Postal Inspectors enforce more than 200 Federal statutes involving mail fraud, mail bombs, child pornography, illegal drugs, mail theft, and other postal crimes, as well as being responsible for the protection of all postal employees. Information on the Postal Inspection Service is available on the Internet at www.usps.gov/postalinspectors. Postal Inspection Service--United States Postal Service ------------------------------------------------------------------------ Division Address Telephone ------------------------------------------------------------------------ Atlanta.................... P.O. Box 16489, Atlanta, GA 404-608-4500 30321-0489. Boston..................... 495 Summer St., Boston, MA 617-556-4400 02210-2214. Charlotte.................. 2901 Scott Futrell Dr., 704-329-9120 Charlotte, NC 28228-3000. Chicago.................... Fl. 6, 433 W. Harrison St., 312-983-7900 Chicago, IL 60669-2201. Denver..................... Suite 900, 1745 Stout St., 303-313-5320 Denver, CO 80202-3034. Detroit.................... P.O. Box 330119, Detroit, 313-226-8184 MI 48232-6119. Fort Worth................. 14800 Trinity Blvd., Fort 817-359-2700 Worth, TX 76161-2929. Houston.................... 650 N. Sam Houston Pkwy, 713-238-4400 Houston, TX 77251-1276. Los Angeles................ P.O. Box 2000, Pasadena, CA 626-405-1200 91102-2000. Miami...................... 6th Fl., 3400 Lakeside Dr., 954-436-7200 Miramar, FL 33027-3242. New Jersey/Caribbean....... P.O. Box 509, Newark, NJ 973-693-5400 07101-0509. New York................... P.O. Box 555, New York, NY 212-330-3844 10116-0555. Philadelphia............... Rm. 400, 2970 Market St., 215-895-8450 Philadelphia, PA 19101- 9000. Pittsburgh................. Rm. 2101, 1001 California 412-359-7900 Ave., Pittsburgh, PA 15290- 9000. San Francisco.............. P.O. Box 882528, San 415-778-5800 Francisco, CA 94188-2528. Seattle.................... P.O. Box 400, Seattle, WA 206-442-6300 98111-4000. St. Louis.................. 1106 Walnut St., St. Louis, 314-539-9300 MO 63199-2201. Washington, DC............. Suite 200, 10500 Little 410-715-7700 Patuxent Pkwy., Columbia, MD 21044-3509. ------------------------------------------------------------------------ Sources of Information Consumer Information For general information, call 800-275-8777 24 hours a day. Express Mail, Priority Mail, and Package Support Line, 800- 222-1811. Information on past and present schemes used to defraud the public is available through Congressional and Public Affairs, Postal Inspection Service. Phone, 202-268-5400. Contracts and Small Business Activities Contact Supplier Diversity. Phone, 202-268-4633. Employment General information about jobs such as clerk, letter carrier, etc., including information about programs for veterans, may be obtained by contacting the nearest post office. Individuals interested in working at Postal Headquarters in Washington, DC, may obtain information by calling the U.S. Postal Service information hotline. Phone, 800-562-8777. Current vacancy announcements are also listed in the Postal Service Web site, at www.usps.gov/employment. Information about Postal Inspector employment may be obtained from the Office of Recruitment. Phone, 301-983-7400. Inspector General The Office of Inspector General maintains a toll-free hotline as a means for individuals to report activities involving fraud, waste, or mismanagement. Phone, 888-877-7644. Fax, 703-248-2259. Complaints may be sent by mail to the United States Postal Service, Office of Inspector General Hotline, 10th Floor, 1735 North Lynn Street, Arlington, VA 22209-2020. Publicly available documents and information on the Office of Inspector General and some Freedom of Information Act documents are available [[Page 552]] electronically through the Internet at www.uspsoig.gov. Philatelic Sales Contact Stamp Fulfillment Services, Kansas City, MO 64179-1009. Phone, 800-782-6724. Publications Pamphlets on mailability, postage rates and fees, and many other topics may be obtained free of charge from the nearest post office. Most postal regulations are contained in Postal Service manuals covering domestic mail, international mail, postal operations, administrative support, employee and labor relations, financial management, and procurement. These manuals and other publications including the National Five-Digit ZIP Code and Post Office Directory (Publication 65) may be purchased from the Superintendent of Documents, Government Printing Office, Washington, DC 20402-0001. The National Five-Digit ZIP Code and Post Office Directory is also available through local post offices. Reading Rooms Located on the 11th Floor North, Library. Phone, 202-268- 2900. For further information, contact the U.S. Postal Service, 475 L'Enfant Plaza SW., Washington, DC 20260. Phone, 202-268-2000. Internet, www.usps.gov.