[United States Government Manual] [June 01, 2007] [Pages 429-436] [From the U.S. Government Publishing Office, www.gpo.gov]GENERAL SERVICES ADMINISTRATION 1800 F Street NW., Washington, DC 20405 Phone, 202-708-5082. Internet, www.gsa.gov. Administrator Lurita A. Doan Deputy Administrator David L. Bibb Chief of Staff John F. Phelps Chairman, Civilian Board of Contract Stephen M. Daniels Appeals Inspector General Brian D. Miller General Counsel Lennard S. Loewentritt, Acting Associate Administrator for Civil Madeline C. Caliendo Rights Associate Administrator for Citizen Edward N. Blakely, Jr. Services and Communications Associate Administrator for Kevin A. Messner Congressional and Intergovernmental Affairs Associate Administrator for Small Felipe Mendoza Business Utilization Associate Administrator for Vincent E. Warrick Performance Improvement Chief Financial Officer Kathleen M. Turco Chief Information Officer Michael W. Carleton Chief Human Capital Officer Gail T. Lovelace Chief Acquisition Officer Molly A. Wilkinson Chief Emergency Response and John F. Phelps, Acting Recovery Officer FEDERAL ACQUISITION SERVICE 2200 Crystal Drive, Room 1100, Arlington, VA 22202 Phone, 703-605-5400. Fax, 703-605-9955. Commissioner James A. Williams Deputy Commissioner Barnaby L. Brasseux, Acting Chief Information Officer Casey Coleman [[Page 430]] Assistant Commissioner for Customer Gary Feit Accounts and Research Assistant Commissioner for Michael S. Sade Acquisition Management Assistant Commissioner for John C. Johnson Integrated Technology Services Assistant Commissioner for General Joseph H. Jeu Supplies and Services Assistant Commissioner for Travel, Barnaby L. Brasseux Motor Vehicle and Card Services Assistant Commissioner for Karen J. Hampel Administration Controller Jon A. Jordan Assistant Commissioner for Strategic Edward J. O'Hare Business Planning and Process Improvement Assistant Commissioner for Assisted Mary A. Davie Acquisition Services PUBLIC BUILDINGS SERVICE 1800 F Street NW., Washington, DC 20405 Phone, 202-501-1100 Commissioner David L. Winstead Deputy Commissioner Anthony Costa Chief of Staff Cathleen C. Kronopolus, Acting Chief Financial Officer William E. Brady Assistant Commissioner for Diane Herdt, Acting Organizational Resources Assistant Commissioner for Real William H. Matthews Property Asset Management Assistant Commissioner for Applied Glenn S. Hunter, Jr. Science Assistant Commissioner for National Martha Benson, Acting Customer Service Management Chief Architect Leslie L. Shepherd, Acting Assistant Commissioner for Capital Robert Fraga Construction Program Management OFFICE OF GOVERNMENTWIDE POLICY 1800 F Street NW., Washington, DC 20405 Phone, 202-501-8880 Associate Administrator for Governmentwide Kevin A. Messner, Policy Acting Deputy Associate Administrator Stanley F. Kaczmarczyk Director, GSA Administrative James L. Dean Policy Deputy Associate Administrator Mary J. Mitchell for Technology Strategy Director, Regulatory Information John C. Thomas Service Center Deputy Associate Administrator Stanley Langfeld, for Real Property Acting Management [[Page 431]] Deputy Associate Administrator Rebecca R. Rhodes for Travel, Transportation and Asset Management [For the General Services Administration statement of organization, see the Code of Federal Regulations, Title 41, Part 105-53] ------------------------------------------------------------------------ The General Services Administration establishes policy for and provides economical and efficient management of Government property and records, including construction and operation of buildings; procurement and distribution of supplies; utilization and disposal of real and personal property; transportation, travel, fleet, and communications management; and management of the governmentwide automatic data processing resources program. The General Services Administration (GSA) was established by section 101 of the Federal Property and Administrative Services Act of 1949 (40 U.S.C. 751). Contract Appeals The Civilian Board of Contract Appeals is responsible for resolving disputes arising out of contracts with the General Services Administration and other Government agencies. The Board also hears and decides requests for review of transportation audit rate determinations; claims by Federal civilian employees regarding travel and relocation expenses; claims for the proceeds of the sale of property of certain Federal civilian employees, and cases involving the Indian Self-Determination and Education Assistance Act and the Federal Crop Insurance Corporation. In addition, the Board provides alternative dispute resolution services to executive agencies in both contract disputes which are the subject of a contracting officer's decision and other contract-related disputes. Although the Board is located within the agency, it functions as an independent tribunal. For further information, contact the Civilian Board of Contract Appeals, General Services Administration, Washington, DC 20405. Phone, 202-606- 8800. Governmentwide Policy The Office of Governmentwide Policy (OGP) collaborates with the Federal community to develop policies and guidelines for the management of Government property, technology, and administrative services. OGP's policymaking authority and policy support activities encompass the areas covering electronic government and information technology, real property and the workplace, travel, transportation, personal property, aircraft, Federal motor vehicle fleet, mail, regulatory information and use of Federal advisory committees. OGP also provides leadership to interagency groups and facilities governmentwide management reform through the effective use of performance measures and best practices. The Office of Technology Strategy provides policy guidance on issues pertaining to electronic business and technology and coordinates information technology strategies to improve Government effectiveness and efficiency. The Office fosters interagency collaboration on IT management policies and assists agencies on IT policy matters such as IT accommodation, security, smart cards, and electronic signatures. For further information, call 202-501-0202. The Office of Real Property provides policy guidance in the responsible management of the Federal Government's real property assets and in the development of quality workplaces. It develops and issues governmentwide management regulations and standards that relate to real property asset management and workplace development. Real property programs include real estate management, acquisition, disposal, design, construction, performance standards, delegations, safety and environmental issues, and sustainable design. For further information, call 202-501-0856. The Office of Travel, Transportation, and Asset Management develops governmentwide policies to ensure the economical and efficient management of Government assets, mail, travel, [GRAPHIC] [TIFF OMITTED] T211657.043 [[Page 433]] transportation, and relocation allowances. It develops regulations, collects and analyzes governmentwide data, manages interagency policy committees, and collaborates with customers and stakeholders to address and facilitate governmentwide improvements. For further information, call 202-501-1777. The Regulatory Information Services Center compiles and analyzes data on governmentwide regulatory information and activities. The principal publication of the Center is the Unified Agenda of Federal Regulatory and Deregulatory Actions, which is published in the Federal Register every spring and fall and is available online at www.reginfo.gov. For further information, call 202-482-7340. The Office of GSA Administrative Policy has nationwide responsibility for developing policies relating to the management of GSA's internal mail, fleet, space, personal property, forms and printing management, and governmentwide Standard and Optional Forms. In addition, the Office develops policy, training, evaluation, and performance metrics for the Federal Advisory Committee Program to maximize public participation in Federal decisionmaking through Federal Advisory Committees. For further information, contact the Office of Governmentwide Policy. Phone, 202-501-8880. Citizen Services and Communications The Office of Citizen Services and Communications (OCSC) serves as a central Federal gateway for citizens, businesses, other governments, and the media to easily obtain information and services from the Government on the Web, in print, over the telephone, or by e-mail. OCSC is organized into two components-- Citizen Services and Communications. OCSC comprises the Federal Citizen Information Center which serves citizens, businesses, and other Government agencies by providing information and services via USA.gov, 1-800-333-4636, and print publications through Pueblo, Colorado. It develops and implements innovative technologies that improve the delivery of Government information and services to citizens. Citizen Services also collaborates with Federal, State, local, and foreign governments and intergovernmental organizations to promote more effective use of information technology and E-Gov solutions. OCSC plans, administers, and coordinates GSA media relations, develops and executes internal and external communications efforts, and responds to Freedom of Information Act requests and official agency correspondence. It also assists with GSA-wide strategic marketing activities, events planning, graphics and audiovisual production, and writing and editing support services for the entire agency. For further information, contact the Office of Citizen Services and Communications. Phone, 202-501-0705. Acquisitions The Office of the Chief Acquisition Officer manages and strengthens both Federal and GSA acquisition policies. The Office provides federal agencies with the goods, services, and support required while maintaining compliance and integrity in contracting. It also ensures compliance with applicable laws, regulations, and policies; fosters full and open competition; develops and trains the acquisition workforce; and promotes accountability for acquisition decisionmaking. For further information, contact the Office of the Chief Acquisition Officer. Phone, 202-501-1043. Domestic Assistance Catalog The Federal Domestic Assistance Catalog Program collects and disseminates information on all federally operated domestic assistance programs such as grants, loans, and insurance. This information is published annually in the Catalog of Federal Domestic Assistance and electronically at www.cfda.gov. Small Business Utilization The Office of Small Business Utilization focuses on programs, policy, and outreach to assist [[Page 434]] the small business community nationwide in doing business with GSA. For further information, contact the Office of Small Business Utilization. Phone, 202-501-1021. Small Business Centers--General Services Administration ---------------------------------------------------------------------------------------------------------------- Region Address Telephone ---------------------------------------------------------------------------------------------------------------- National Capital--Washington, DC Rm. 1050, 7th & D Sts. SW., 20407 202-708-5804 New England--Boston, MA Rm. 901, 10 Causeway St., 02222 617-565-8100 Northeast and Caribbean--New York, NY Rm. 18-130, 26 Federal Plz., 10278 212-264-1234 Mid-Atlantic--Philadelphia, PA 9th Fl., 20 N. Eighth Street, 19107 215-466-4918 Southeast Sunbelt--Atlanta, GA Suite 600, 77 Forsyth St., 30303 404-331-5103 Great Lakes--Chicago, IL Rm. 3714, 230 S. Dearborn St., 60604 888-353-5383 Heartland--Kansas City, MO Rm. 1161, 1500 E. Bannister Rd., 64131 816-926-7203 Southwest--Fort Worth, TX Rm. 1E13A, 819 Taylor St., 76102 817-978-0800 Rocky Mountain--Denver, CO Rm. 210, Denver Federal Ctr., 80225-0006 303-236-7409 Pacific Rim--San Francisco, CA Rm. 5-6535, 450 Golden Gate Ave., 94102 415-522-2700 Satellite office--Los Angeles, CA Rm. 3108, 300 N. Los Angeles St., 90012 213-894-3210 Northwest/Arctic--Auburn, WA 400 15th St. SW., 98001 253-931-7956 ---------------------------------------------------------------------------------------------------------------- Federal Acquisition Service The Federal Acquisition Service (FAS) offers services to customer agencies by providing innovative, compliant, and integrated solutions to today's acquisition challenges. Its key goal is to deliver excellent acquisition services that provide the best value, in terms of cost, quality, and service, for Federal agencies and taxpayers. This includes acquisition of products and services and full-service programs in information technology, telecommunications, professional services, supplies, motor vehicles, travel and transportation, charge cards, and personal property utilization and disposal. FAS provides multiple channels for customers to acquire the products, services, and solutions they need. Key acquisition programs include multiple awards schedules and governmentwide acquisition contracts that provide customers easy access to a wide range of information technology, telecommunications, and professional products and services. It also provides its customers with access to the products and services they need through online Web sites such as GSA Advantage!, e-Buy, Schedules e-Library, GSA Auctions, Transportation Management Services Solutions, and a myriad of other electronic tools. For further information, contact the Office of the Commissioner, Federal Acquisition Service. Phone, 703-605-5400. Public Buildings Service The Public Buildings Service (PBS) is the landlord for the civilian Federal Government. PBS provides a superior workplace for the Federal worker and superior value to the American taxpayer. PBS designs, builds, leases, manages, and maintains space in office buildings, courthouses, laboratories, border stations, data processing centers, warehouses, and child care centers. It also repairs, alters, and renovates existing facilities and disposes of surplus Government properties. PBS is a leader in energy conservation, build green, and recycling. It preserves and maintains more than 400 historic properties in the Federal Government's inventory. PBS also commissions our country's most talented artists to create artwork for new Federal buildings and conserves a substantial inventory of artwork from the past. PBS collects rent from Federal tenants, which is deposited into the Federal Buildings Fund, the principal funding mechanism for PBS. For further information, contact the Office of the Commissioner, Public Buildings Service. Phone, 202-501-1100. [[Page 435]] Regional Offices--General Services Administration ------------------------------------------------------------------------ Region Address Administrator ------------------------------------------------------------------------ New England............. Boston, MA (10 Dennis R. Smith Causeway St., 02222). Northeast and Caribbean. New York, NY (26 Emily R. Baker Federal Plz., 10278). Mid-Atlantic............ Philadelphia, PA Barbara L. Shelton (20 N. Eighth St., 19107-3191). Southeast Sunbelt....... Atlanta, GA Edwin E. Fielder, Jr. (Suite 600, 77 Forsyth St., 30303). Great Lakes............. Chicago, IL (230 James C. Handley S. Dearborn St., 60604). The Heartland........... Kansas City, MO Bradley Scott (1500 E. Bannister Rd., 64131). Greater Southwest....... Fort Worth, TX Scott Armey (819 Taylor St., 76102). Rocky Mountain.......... Denver, CO (Bldg. Scott Armey, Acting 41, Denver Federal Ctr., 80225-0006). Pacific Rim............. San Francisco, CA Peter G. Stamison (5th Fl., 450 Golden Gate Ave., 94102). Northwest/Arctic........ Auburn, WA (GSA Jon R. Kvistad Ctr., 400 15th St., SW., 98002). National Capital........ Washington, DC Ann W. Everett, Acting (301 7th St., SW., 20407). ------------------------------------------------------------------------ Sources of Information Contracts Individuals seeking to do business with the General Services Administration may obtain information through the Internet at www.gsa.gov. Electronic Access Information about GSA is available electronically through the Internet at www.gsa.gov. Employment Job announcements and applications for employment with GSA are located on the GSA Web site at www.gsa.gov. For inquiries regarding employment with GSA, contact the Office of Human Resources. E-mail, GSAjobs@gsa.gov. Fraud and Waste Contact the Inspector General's Hotline. Phone, 202- 501-1780, or 800-424-5210. Freedom of Information Act Requests Inquiries concerning policies pertaining to Freedom of Information Act matters should be addressed to the GSA FOIA Office, General Services Administration, Room 6001, Washington, DC 20405. Phone, 202-501-2262. Fax, 202-501-2727. Privacy Act Requests Inquiries concerning policies pertaining to Privacy Act matters should be addressed to GSA Privacy Act Officer, Information Resources and Privacy Management Division (CIB), General Services Administration, Room 6224, Washington, DC 20405. Phone, 202- 501-1452. Property Disposal Inquiries about the redistribution or competitive sale of surplus real property should be directed to the Office of Real Property Disposal, Public Buildings Service, 1800 F Street NW., Washington, DC 20405. Phone, 202-501-0084. Public and News Media Inquiries Inquiries from both the general public and news media should be directed to the Office of Communications, General Services Administration, 1800 F Street NW., Washington, DC 20405. Phone, 202-501-1231. Publications Many GSA publications are available at moderate prices through the bookstores of the Government Printing Office (http:// bookstore.gpo.gov). Orders and inquiries concerning publications and subscriptions for sale by the Government Printing Office should be directed to the Superintendent of Documents, Government Printing Office, Washington, DC 20401. Others may be obtained free or at cost from a Small Business Center or from GSA's Centralized Mailing List Service (phone, 817-334-5215). If a publication is not distributed by any of the stores, inquiries should be directed to the individual GSA services, staff offices, or regions. Addresses and phone numbers can be obtained from the Internet at www.gsa.gov. For a free copy of the U.S. Government TTY Directory, contact the Federal Citizen Information Center, Department TTY, Pueblo, CO 81009. Phone, 888-878-3256. Internet, www.gsa.gov/frs. For a free copy of the quarterly Consumer Information Catalog, including information on food, nutrition, employment, Federal benefits, the environment, fraud, privacy and Internet issues, investing and credit, and education, write to the Federal Citizen Information Center, Pueblo, CO 81009. Phone, 888-878- 3256. Internet, www.pueblo.gsa.gov. [[Page 436]] For information about Federal programs and services, call the Federal Citizen Information Center's National Contact Centers at 800- 333-4636, Monday through Friday from 8 a.m. to 8 p.m. eastern standard time. For a free copy of the Federal Relay Service Brochure, call 877-387- 2001. TTY, 202-585-1840. Small Business Activities Inquiries concerning programs to assist small businesses should be directed to one of the Small Business Centers listed in the preceding text. Speakers Inquiries and requests for speakers should be directed to the Office of Citizen Services and Communications (X), General Services Administration, Washington, DC 20405 (phone, 202-501-0705); or contact the nearest regional office. For further information concerning the General Services Administration, contact the Office of Citizen Services and Communications (X), General Services Administration, Washington, DC 20405. Phone, 202-501-0705. ------------------------------------------------------------------------