[United States Government Manual]
[June 01, 2006]
[Pages 427-434]
[From the U.S. Government Publishing Office, www.gpo.gov]



GENERAL SERVICES ADMINISTRATION

1800 F Street NW., Washington, DC 20405

Phone, 202-708-5082. Internet, www.gsa.gov.
Administrator of General Services                 Lurita A. Doan

[[Page 428]]

    Deputy Administrator                          David L. Bibb
    Chief of Staff                                Alan R. Swendiman, 
                                                          Acting
    Chairman, GSA Board of Contract               Stephen M. Daniels
            Appeals
    Inspector General                             Brian D. Miller
    General Counsel                               Alan R. Swendiman
    Associate Administrator for Civil             Madeline C. Caliendo
            Rights
    Associate Administrator for Citizen           Mary J. Pizzella
            Services and Communications
    Associate Administrator for                   Tom Dryer, Acting
            Congressional and 
            Intergovernmental Affairs
    Associate Administrator for Small             Felipe Mendoza
            Business Utilization
    Associate Administrator for                   Emily W. Murphy, 
            Performance Improvement                       Acting
    Chief Financial Officer                       Kathleen M. Turco
    Chief Information Officer                     Michael W. Carleton
    Chief People Officer                          Gail T. Lovelace
    Chief Acquisition Officer                     Emily W. Murphy

FEDERAL ACQUISITION SERVICE

2200 Crystal Drive, Room 1100, Arlington, VA 22202

Phone, 703-605-5400. Fax, 703-605-9955.
Commissioner                                      G. Martin Wagner, 
                                                          Acting
    Deputy Commissioner                           (vacancy)
    Chief Information Officer                     Casey Coleman, Acting
    Assistant Commissioner for Customer           Mary A. Davie, Acting
            Accounts and Research
    Assistant Commissioner for                    Jeffrey A. Koses, 
            Acquisition Management                        Acting
    Assistant Commissioner for                    James A. Williams, 
            Integrated Technology                         Acting
            Services
    Assistant Commissioner for General            Joseph H. Jeu
            Supplies and Services
    Assistant Commissioner for Travel,            Barnaby L. Brasseux
            Motor Vehicle and Card 
            Services
    Assistant Commissioner for                    Brenda K. Maxson, 
            Administration                                Acting
    Controller                                    Jon A. Jordan

PUBLIC BUILDINGS SERVICE

1800 F Street NW., Washington, DC 20405

Phone, 202-501-1100
Commissioner                                      David L. Winstead
    Deputy Commissioner                           Anthony Costa
    Chief of Staff                                Cathleen C. 
                                                          Kronopolus, 
                                                          Acting
    Assistant Commissioner for                    Kay L. McNew
            Organizational Resources
    Assistant Commissioner for Real               William H. Matthews
            Property Asset Management
    Assistant Commissioner for Applied            Glen S. Hunter
            Science
    Assistant Commissioner for Customer           Christopher Reutershan
          Service Management
[[Page 429]]

    Chief Architect                               Leslie L. Shepherd, 
                                                          Acting
    Chief Financial Officer                       William E. Brady

OFFICE OF GOVERNMENTWIDE POLICY

1800 F Street NW., Washington, DC 20405

Phone, 202-501-8880
Associate Administrator for Governmentwide        John G. Sindelar, 
        Policy                                            Acting
    Deputy Associate Administrator                Stanley F. 
                                                          Kaczmarczyk, 
                                                          Acting
        Director, GSA Administrative              James L. Dean
                Policy
        Deputy Associate Administrator            Mary J. Mitchell
                for Technology Strategy
        Director, Regulatory Information          John C. Thomas
                Service Center
        Deputy Associate Administrator            Stanley F. Kaczmarczyk
                for Real Property 
                Management
        Deputy Associate Administrator            Rebecca R. Rhodes
                for Travel, 
                Transportation and Asset 
                Management

[For the General Services Administration statement of organization, see 
        the Code of Federal Regulations, Title 41, Part 105-53]

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The General Services Administration establishes policy for and provides 
economical and efficient management of Government property and records, 
including construction and operation of buildings; procurement and 
distribution of supplies; utilization and disposal of real and personal 
property; transportation, traffic, and communications management; and 
management of the governmentwide automatic data processing resources 
program.
  
  
  
  
  
  
  
  
The General Services Administration (GSA) was established by section 101 
of the Federal Property and Administrative Services Act of 1949 (40 
U.S.C. 751).

Contract Appeals  The General Services Administration Board of Contract 
Appeals is responsible for resolving disputes arising out of contracts 
with the General Services Administration and other Government agencies. 
The Board is also empowered to hear and decide requests for review of 
transportation audit rate determinations; claims by Federal civilian 
employees regarding travel and relocation expenses; and claims for the 
proceeds of the sale of property of certain Federal civilian employees. 
In addition, the Board provides alternative dispute resolution services 
to executive agencies in both contract disputes which are the subject of 
a contracting officer's decision and other contract-related disputes. 
Although the Board is located within the agency, it functions as an 
independent tribunal.

For further information, contact the Board of Contract Appeals, General 
Services Administration, Washington, DC 20405. Phone, 202-501-0585.

Governmentwide Policy  The Office of Governmentwide Policy (OGP) 
collaborates with the Federal community to develop policies and 
guidelines for the management of Government property, technology, and 
administrative services. OGP's policymaking authority and policy support 
activities encompass the areas covering electronic government and 
information technology, real property and the workplace, travel, 
transportation, personal property, aircraft, Federal motor vehicle 
fleet, mail, regulatory information and use of Federal advisory 
committees. OGP also provides leadership to interagency groups and 
facilities governmentwide management reform through the effective 
[GRAPHIC] [TIFF OMITTED] T206692.043


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use of performance measures and best practices.
    The Office of Technology Strategy provides policy guidance on issues 
pertaining to electronic business and technology and coordinates 
information technology strategies to improve Government effectiveness 
and efficiency. The Office fosters interagency collaboration on IT 
management policies and assists agencies on IT policy matters such as IT 
accommodation, security, smart cards, and electronic signatures. For 
further information, call 202-501-0202.
    The Office of Real Property provides policy guidance in the 
responsible management of the Federal Government's real property assets 
and in the development of quality workplaces. It develops and issues 
Governmentwide management regulations and standards that relate to real 
property asset management and workplace development. Real property 
programs include real estate management, acquisition, disposal, design, 
construction, performance standards, delegations, safety and 
environmental issues, and sustainable design. For further information, 
call 202-501-0856.
    The Office of Travel, Transportation and Asset Management develops 
Governmentwide policies to ensure the economical and efficient 
management of Government assets including aircraft and motor vehicles, 
transportation, traffic and audits, mail, passenger travel, and 
relocation allowances. It develops regulations, collects and analyzes 
Governmentwide data, manages interagency policy committees, and 
collaborates with customers and stakeholders to address and facilitate 
Governmentwide improvements. For further information, call 202-501-1777.
    The Regulatory Information Services Center compiles and analyzes 
data on Governmentwide regulatory information and activities. The 
principal publication of the Center is the Unified Agenda of Federal 
Regulatory and Deregulatory Actions, which is published in the Federal 
Register every spring and fall and is available online at 
www.reginfo.gov. For further information, call 202-482-7345.
    The Office of GSA Administrative Policy has nationwide 
responsibility for developing policies relating to the management of 
GSA's internal mail, fleet, space, personal property, forms and printing 
management, and governmentwide Standard and Optional Forms. In addition, 
the Office develops policy, training, evaluation, and performance 
metrics for the Federal Advisory Committee Program to maximize public 
participation in Federal decisionmaking through Federal Advisory 
Committees.

For further information, contact the Office of Governmentwide Policy. 
Phone, 202-501-8880. Internet, www.gsa.gov.

Citizen Services and Communications  The Office of Citizen Services and 
Communications (OCSC) serves as a central Federal gateway for citizens, 
businesses, other governments, and the media to easily obtain 
information and services from the Government on the Web, in print, over 
the telephone, or by e-mail. OCSC is organized into two components--
Citizen Services and Communications.
    Citizen Services comprises the Federal Citizen Information Center 
which serves citizens, businesses, and other Government agencies by 
providing information and services via Firstgov.gov, 1-800-FED-INFO, and 
print publications through Pueblo, Colorado. It also develops and 
implements innovative technologies that improve the delivery of 
Government information and services to citizens through the Office of E-
Gov Solutions Support. OCSC also collaborates with Federal, State, 
local, and foreign governments and intergovernmental organizations to 
promote more effective use of information technology and E-Gov solutions 
through the Office of Intergovernmental Solutions.
    Communications, the other component of OCSC, plans, administers, and 
coordinates GSA media relations, develops and executes internal and 
external communications efforts, and responds to Freedom of Information 
Act

[[Page 432]]

requests and official agency correspondence. It also coordinates GSA-
wide strategic marketing activities, events planning, graphics and 
audiovisual production, and writing and editing support services for the 
entire agency.

For further information, contact the Office of Citizen Services and 
Communications. Phone, 202-501-0705. Internet, www.gsa.gov.

Acquisitions  The Office of the Chief Acquisition Officer is responsible 
for strengthening GSA's acquisition activities and ensuring that 
acquisition services are delivered to Federal agency customers in 
support of their missions of service, while balancing an emphasis on 
compliance, ethics, and integrity. It is also responsible for managing a 
broad range of acquisition activities including: ensuring compliance 
with applicable laws, regulations, and policies; fostering full and open 
competition for contract awards; developing the acquisition workforce; 
and accountability for acquisition decisionmaking.
    Excellence in acquisition is the top priority for GSA. The ``Get It 
Right'' Plan affirms GSA's commitment to ensuring the proper use of GSA 
contracting vehicles and services.

For further information, contact the Office of the Chief Acquisition 
Officer. Phone, 202-501-1043.

Domestic Assistance Catalog The Federal Domestic Assistance Catalog 
Program collects and disseminates information on all federally operated 
domestic assistance programs such as grants, loans, and insurance. This 
information is published annually in the Catalog of Federal Domestic 
Assistance and electronically at www.cfda.gov.
Small Business Utilization  The Office of Small Business Utilization 
focuses on programs, policy, and outreach to assist the small business 
community nationwide in doing business with GSA.

For further information, call 202-501-1021. Internet, www.gsa.gov/
smallbusiness.

                             Small Business Centers--General Services Administration
----------------------------------------------------------------------------------------------------------------
                   Region                                           Address                          Telephone
----------------------------------------------------------------------------------------------------------------
National Capital--Washington, DC              Rm. 1050, 7th & D Sts. SW., 20407                     202-708-5804
New England--Boston, MA                       Rm. 901, 10 Causeway St., 02222                       617-565-8100
Northeast and Caribbean--New York, NY         Rm. 18-130, 26 Federal Plz., 10278                    212-264-1234
Mid-Atlantic--Philadelphia, PA                9th Fl., 20 N. Eighth Street, 19107                   215-466-4918
Southeast Sunbelt--Atlanta, GA                Suite 600, 77 Forsyth St., 30303                      404-331-5103
Great Lakes--Chicago, IL                      Rm. 3714, 230 S. Dearborn St., 60604                  312-353-5383
Heartland--Kansas City, MO                    Rm. 1161, 1500 E. Bannister Rd., 64131                816-926-7203
Southwest--Fort Worth, TX                     Rm. 1E13A, 819 Taylor St., 76102                      817-978-0800
Rocky Mountain--Denver, CO                    Rm. 210, Denver Federal Ctr., 80225-0006              303-236-7409
Pacific Rim--San Francisco, CA                Rm. 5-6535, 450 Golden Gate Ave., 94102               415-522-2705
  Satellite office--Los Angeles, CA           Rm. 3108, 300 N. Los Angeles St., 90012               213-894-3210
Northwest/Arctic--Auburn, WA                  400 15th St. SW., 98001                               253-931-7956
----------------------------------------------------------------------------------------------------------------


Federal Acquisition Service

The Federal Acquisition Service (FAS) offers services to customer 
agencies by providing innovative, compliant, and integrated solutions to 
today's acquisition challenges. Its key goal is to deliver excellent 
acquisition services that provide the best value, in terms of cost, 
quality, and service, for Federal agencies and taxpayers. This includes 
acquisition of products and services and full-service programs in 
information technology, telecommunications, professional services, 
supplies, motor vehicles, travel and transportation, charge cards, and 
personal property utilization and disposal.
    FAS provides multiple channels for customers to acquire the 
products, services, and solutions they need. Key acquisition programs 
include multiple awards schedules and Governmentwide area contracts that 
provide customers easy access to a wide range of information technology, 
telecommunications, and professional products and services. It also 
provides its customers with access to the products and services they 
need through online Web sites such as GSA Advantage!, e-Buy, Schedules 
e-Library, GSA Auctions,

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Transportation Management Services Solutions, and a myriad of other 
electronic tools.

For further information, contact the Office of the Commissioner, Federal 
Acquisition Service. Phone, 703-605-5400. Internet, www.gsa.gov.

Public Buildings Service

The Public Buildings Service (PBS) is the landlord for the civilian 
Federal Government. PBS provides a superior workplace for the Federal 
worker and superior value to the American taxpayer.
    PBS designs, builds, leases, manages, and maintains space in office 
buildings, courthouses, laboratories, border stations, data processing 
centers, warehouses, and child care centers. It also repairs, alters, 
and renovates existing facilities and disposes of surplus Government 
properties. PBS is a leader in energy conservation, build green, and 
recycling. It preserves and maintains more than 400 historic properties 
in the Federal Government's inventory. PBS also commissions our 
country's most talented artists to create artwork for new Federal 
buildings and conserves a substantial inventory of artwork from the 
past.
    PBS collects rent from Federal tenants, which is deposited into the 
Federal Buildings Fund, the principal funding mechanism for PBS.

For further information, contact the Office of the Commissioner, Public 
Buildings Service. Phone, 202-501-1100. Internet, www.gsa.gov/pbs.

            Regional Offices--General Services Administration
------------------------------------------------------------------------
         Region                Address              Administrator
------------------------------------------------------------------------
New England.............  Boston, MA (10     Dennis R. Smith
                           Causeway St.,
                           02222).
Northeast and Caribbean.  New York, NY (26   Eileen Long-Chelales
                           Federal Plz.,
                           10278).
Mid-Atlantic............  Philadelphia, PA   Barbara L. Shelton
                           (20 N. Eighth
                           St., 19107-3191).
Southeast Sunbelt.......  Atlanta, GA        Edwin E. Fielder, Jr.
                           (Suite 600, 77
                           Forsyth St.,
                           30303).
Great Lakes.............  Chicago, IL (230   James C. Handley
                           S. Dearborn St.,
                           60604).
The Heartland...........  Kansas City, MO    Bradley Scott
                           (1500 E.
                           Bannister Rd.,
                           64131).
Greater Southwest.......  Fort Worth, TX     Scott Armey
                           (819 Taylor St.,
                           76102).
Rocky Mountain..........  Denver, CO (Bldg.  Larry E. Trujillo, Sr.
                           41, Denver
                           Federal Ctr.,
                           80225-0006).
Pacific Rim.............  San Francisco, CA  Peter G. Stamison
                           (5th Fl., 450
                           Golden Gate
                           Ave., 94102).
Northwest/Arctic........  Auburn, WA (GSA    Jon R. Kvistad
                           Ctr., 400 15th
                           St. SW., 98002).
National Capital........  Washington, DC     Annie W. Everett, Acting
                           (7th & D Sts.
                           SW., 20407).
------------------------------------------------------------------------

Sources of Information

Contracts  Individuals seeking to do business with the General Services 
Administration may obtain detailed information from the Small Business 
Centers listed in the preceding text.
Electronic Access  Information about GSA is available electronically 
through the Internet, at www.gsa.gov.
Employment  Inquiries and applications should be directed to the Central 
Office Human Resources Division (CPS), Office of Human Resources 
Services, General Services Administration, Washington, DC 20405. Phone, 
202-501-0370. Internet, www.gsa.gov (click ``GSAjobs'' to search for 
current job openings).
Fraud and Waste  Contact the Inspector General's Hotline. Phone, 202-
501-1780, or 800-424-5210.
Freedom of Information Act Requests  Inquiries concerning policies 
pertaining to Freedom of Information Act matters should be addressed to 
the GSA FOIA Officer, FOIA/Correspondence Coordination Team (XAP), 
General Services Administration, Room 7126, Washington, DC 20405. Phone, 
202-501-2262. Fax, 202-501-2727.
Privacy Act Requests   Inquiries concerning policies pertaining to 
Privacy Act matters should be addressed to GSA Privacy Act Officer, 
Information Resources and Privacy Management Division (CIB), General 
Services Administration, Room 6224, Washington, DC 20405. Phone, 202-
501-1452.
Property Disposal  Inquiries about the redistribution or competitive 
sale of surplus real property should be directed to the Office of 
Property Disposal, Public Buildings Service, 1800 F Street NW., 
Washington, DC 20405. Phone, 202-501-0084.

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Public and News Media Inquiries  Inquiries from both the general public 
and news media should be directed to the Office of Communications, 
General Services Administration, 1800 F Street NW., Washington, DC 
20405. Phone, 202-501-1231.
Publications  Many GSA publications are available at moderate prices 
through the bookstores of the Government Printing Office (http://
bookstore.gpo.gov). Orders and inquiries concerning publications and 
subscriptions for sale by the Government Printing Office should be 
directed to the Superintendent of Documents, Government Printing Office, 
Washington, DC 20401. Others may be obtained free or at cost from a 
Small Business Center. If a publication is not distributed by any of the 
stores, inquiries should be directed to the originating agency's service 
or office. The addresses for GSA inquiries are:

  Public Buildings Service (P), General Services Administration, 
    Washington, DC 20405

  Federal Acquisition Service (F), General Services Administration, 2200 
    Crystal Drive, Room 1100, Arlington, VA 22202

  Office of Finance (BC), General Services Administration, Washington, 
    DC 20405

    For a free copy of the U.S. Government TTY Directory, contact the 
Federal Citizen Information Center, Department TTY, Pueblo, CO 81009. 
Phone, 888-878-3256. Internet, www.gsa.gov/frs. For a free copy of the 
quarterly Consumer Information Catalog, including information on food, 
nutrition, employment, Federal benefits, the environment, fraud, privacy 
and Internet issues, investing and credit, and education, write to the 
Federal Citizen Information Center, Pueblo, CO 81009. Phone, 888-878-
3256. Internet, www.pueblo.gsa.gov.
    For information about Federal programs and services, call the 
Federal Citizen Information Center's National Contact Centers at 800-
333-4636, Monday through Friday from 8 a.m. to 8 p.m. eastern standard 
time.
    For a free copy of the Federal Relay Service Brochure, call 877-387-
2001. TTY, 202-585-1840.
Small Business Activities  Inquiries concerning programs to assist small 
businesses should be directed to one of the Small Business Centers 
listed in the preceding text.
Speakers  Inquiries and requests for speakers should be directed to the 
Office of Citizen Services and Communications (X), General Services 
Administration, Washington, DC 20405 (phone, 202-501-0705); or contact 
the nearest regional office.

For further information concerning the General Services Administration, 
contact the Office of Citizen Services and Communications (X), General 
Services Administration, Washington, DC 20405. Phone, 202-501-0705. 
Internet, www.gsa.gov.

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