    [United States Government Manual]
    [June 01, 2006]
    [Pages 427-434]
    [From the U.S. Government Publishing Office, www.gpo.gov]

    GENERAL SERVICES ADMINISTRATION

    1800 F Street NW., Washington, DC 20405

    Phone, 202-708-5082. Internet, www.gsa.gov.
    Administrator of General Services                 Lurita A. Doan

    [[Page 428]]

        Deputy Administrator                          David L. Bibb
        Chief of Staff                                Alan R. Swendiman,
                                                              Acting
        Chairman, GSA Board of Contract               Stephen M. Daniels
                Appeals
        Inspector General                             Brian D. Miller
        General Counsel                               Alan R. Swendiman
        Associate Administrator for Civil             Madeline C. Caliendo
                Rights
        Associate Administrator for Citizen           Mary J. Pizzella
                Services and Communications
        Associate Administrator for                   Tom Dryer, Acting
                Congressional and
                Intergovernmental Affairs
        Associate Administrator for Small             Felipe Mendoza
                Business Utilization
        Associate Administrator for                   Emily W. Murphy,
                Performance Improvement                       Acting
        Chief Financial Officer                       Kathleen M. Turco
        Chief Information Officer                     Michael W. Carleton
        Chief People Officer                          Gail T. Lovelace
        Chief Acquisition Officer                     Emily W. Murphy

    FEDERAL ACQUISITION SERVICE

    2200 Crystal Drive, Room 1100, Arlington, VA 22202

    Phone, 703-605-5400. Fax, 703-605-9955.
    Commissioner                                      G. Martin Wagner,
                                                              Acting
        Deputy Commissioner                           (vacancy)
        Chief Information Officer                     Casey Coleman, Acting
        Assistant Commissioner for Customer           Mary A. Davie, Acting
                Accounts and Research
        Assistant Commissioner for                    Jeffrey A. Koses,
                Acquisition Management                        Acting
        Assistant Commissioner for                    James A. Williams,
                Integrated Technology                         Acting
                Services
        Assistant Commissioner for General            Joseph H. Jeu
                Supplies and Services
        Assistant Commissioner for Travel,            Barnaby L. Brasseux
                Motor Vehicle and Card
                Services
        Assistant Commissioner for                    Brenda K. Maxson,
                Administration                                Acting
        Controller                                    Jon A. Jordan

    PUBLIC BUILDINGS SERVICE

    1800 F Street NW., Washington, DC 20405

    Phone, 202-501-1100
    Commissioner                                      David L. Winstead
        Deputy Commissioner                           Anthony Costa
        Chief of Staff                                Cathleen C.
                                                              Kronopolus,
                                                              Acting
        Assistant Commissioner for                    Kay L. McNew
                Organizational Resources
        Assistant Commissioner for Real               William H. Matthews
                Property Asset Management
        Assistant Commissioner for Applied            Glen S. Hunter
                Science
        Assistant Commissioner for Customer           Christopher Reutershan
              Service Management
    [[Page 429]]

        Chief Architect                               Leslie L. Shepherd,
                                                              Acting
        Chief Financial Officer                       William E. Brady

    OFFICE OF GOVERNMENTWIDE POLICY

    1800 F Street NW., Washington, DC 20405

    Phone, 202-501-8880
    Associate Administrator for Governmentwide        John G. Sindelar,
            Policy                                            Acting
        Deputy Associate Administrator                Stanley F.
                                                              Kaczmarczyk,
                                                              Acting
            Director, GSA Administrative              James L. Dean
                    Policy
            Deputy Associate Administrator            Mary J. Mitchell
                    for Technology Strategy
            Director, Regulatory Information          John C. Thomas
                    Service Center
            Deputy Associate Administrator            Stanley F. Kaczmarczyk
                    for Real Property
                    Management
            Deputy Associate Administrator            Rebecca R. Rhodes
                    for Travel,
                    Transportation and Asset
                    Management

    [For the General Services Administration statement of organization, see
            the Code of Federal Regulations, Title 41, Part 105-53]

    ------------------------------------------------------------------------

    The General Services Administration establishes policy for and provides
    economical and efficient management of Government property and records,
    including construction and operation of buildings; procurement and
    distribution of supplies; utilization and disposal of real and personal
    property; transportation, traffic, and communications management; and
    management of the governmentwide automatic data processing resources
    program.

    The General Services Administration (GSA) was established by section 101
    of the Federal Property and Administrative Services Act of 1949 (40
    U.S.C. 751).

    Contract Appeals  The General Services Administration Board of Contract
    Appeals is responsible for resolving disputes arising out of contracts
    with the General Services Administration and other Government agencies.
    The Board is also empowered to hear and decide requests for review of
    transportation audit rate determinations; claims by Federal civilian
    employees regarding travel and relocation expenses; and claims for the
    proceeds of the sale of property of certain Federal civilian employees.
    In addition, the Board provides alternative dispute resolution services
    to executive agencies in both contract disputes which are the subject of
    a contracting officer's decision and other contract-related disputes.
    Although the Board is located within the agency, it functions as an
    independent tribunal.

    For further information, contact the Board of Contract Appeals, General
    Services Administration, Washington, DC 20405. Phone, 202-501-0585.

    Governmentwide Policy  The Office of Governmentwide Policy (OGP)
    collaborates with the Federal community to develop policies and
    guidelines for the management of Government property, technology, and
    administrative services. OGP's policymaking authority and policy support
    activities encompass the areas covering electronic government and
    information technology, real property and the workplace, travel,
    transportation, personal property, aircraft, Federal motor vehicle
    fleet, mail, regulatory information and use of Federal advisory
    committees. OGP also provides leadership to interagency groups and
    facilities governmentwide management reform through the effective
    [GRAPHIC] [TIFF OMITTED] T206692.043

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    use of performance measures and best practices.
        The Office of Technology Strategy provides policy guidance on issues
    pertaining to electronic business and technology and coordinates
    information technology strategies to improve Government effectiveness
    and efficiency. The Office fosters interagency collaboration on IT
    management policies and assists agencies on IT policy matters such as IT
    accommodation, security, smart cards, and electronic signatures. For
    further information, call 202-501-0202.
        The Office of Real Property provides policy guidance in the
    responsible management of the Federal Government's real property assets
    and in the development of quality workplaces. It develops and issues
    Governmentwide management regulations and standards that relate to real
    property asset management and workplace development. Real property
    programs include real estate management, acquisition, disposal, design,
    construction, performance standards, delegations, safety and
    environmental issues, and sustainable design. For further information,
    call 202-501-0856.
        The Office of Travel, Transportation and Asset Management develops
    Governmentwide policies to ensure the economical and efficient
    management of Government assets including aircraft and motor vehicles,
    transportation, traffic and audits, mail, passenger travel, and
    relocation allowances. It develops regulations, collects and analyzes
    Governmentwide data, manages interagency policy committees, and
    collaborates with customers and stakeholders to address and facilitate
    Governmentwide improvements. For further information, call 202-501-1777.
        The Regulatory Information Services Center compiles and analyzes
    data on Governmentwide regulatory information and activities. The
    principal publication of the Center is the Unified Agenda of Federal
    Regulatory and Deregulatory Actions, which is published in the Federal
    Register every spring and fall and is available online at
    www.reginfo.gov. For further information, call 202-482-7345.
        The Office of GSA Administrative Policy has nationwide
    responsibility for developing policies relating to the management of
    GSA's internal mail, fleet, space, personal property, forms and printing
    management, and governmentwide Standard and Optional Forms. In addition,
    the Office develops policy, training, evaluation, and performance
    metrics for the Federal Advisory Committee Program to maximize public
    participation in Federal decisionmaking through Federal Advisory
    Committees.

    For further information, contact the Office of Governmentwide Policy.
    Phone, 202-501-8880. Internet, www.gsa.gov.

    Citizen Services and Communications  The Office of Citizen Services and
    Communications (OCSC) serves as a central Federal gateway for citizens,
    businesses, other governments, and the media to easily obtain
    information and services from the Government on the Web, in print, over
    the telephone, or by e-mail. OCSC is organized into two components--
    Citizen Services and Communications.
        Citizen Services comprises the Federal Citizen Information Center
    which serves citizens, businesses, and other Government agencies by
    providing information and services via Firstgov.gov, 1-800-FED-INFO, and
    print publications through Pueblo, Colorado. It also develops and
    implements innovative technologies that improve the delivery of
    Government information and services to citizens through the Office of E-
    Gov Solutions Support. OCSC also collaborates with Federal, State,
    local, and foreign governments and intergovernmental organizations to
    promote more effective use of information technology and E-Gov solutions
    through the Office of Intergovernmental Solutions.
        Communications, the other component of OCSC, plans, administers, and
    coordinates GSA media relations, develops and executes internal and
    external communications efforts, and responds to Freedom of Information
    Act

    [[Page 432]]

    requests and official agency correspondence. It also coordinates GSA-
    wide strategic marketing activities, events planning, graphics and
    audiovisual production, and writing and editing support services for the
    entire agency.

    For further information, contact the Office of Citizen Services and
    Communications. Phone, 202-501-0705. Internet, www.gsa.gov.

    Acquisitions  The Office of the Chief Acquisition Officer is responsible
    for strengthening GSA's acquisition activities and ensuring that
    acquisition services are delivered to Federal agency customers in
    support of their missions of service, while balancing an emphasis on
    compliance, ethics, and integrity. It is also responsible for managing a
    broad range of acquisition activities including: ensuring compliance
    with applicable laws, regulations, and policies; fostering full and open
    competition for contract awards; developing the acquisition workforce;
    and accountability for acquisition decisionmaking.
        Excellence in acquisition is the top priority for GSA. The ``Get It
    Right'' Plan affirms GSA's commitment to ensuring the proper use of GSA
    contracting vehicles and services.

    For further information, contact the Office of the Chief Acquisition
    Officer. Phone, 202-501-1043.

    Domestic Assistance Catalog The Federal Domestic Assistance Catalog
    Program collects and disseminates information on all federally operated
    domestic assistance programs such as grants, loans, and insurance. This
    information is published annually in the Catalog of Federal Domestic
    Assistance and electronically at www.cfda.gov.
    Small Business Utilization  The Office of Small Business Utilization
    focuses on programs, policy, and outreach to assist the small business
    community nationwide in doing business with GSA.

    For further information, call 202-501-1021. Internet, www.gsa.gov/
    smallbusiness.

                                 Small Business Centers--General Services Administration
    ----------------------------------------------------------------------------------------------------------------
                       Region                                           Address                          Telephone
    ----------------------------------------------------------------------------------------------------------------
    National Capital--Washington, DC              Rm. 1050, 7th & D Sts. SW., 20407                     202-708-5804
    New England--Boston, MA                       Rm. 901, 10 Causeway St., 02222                       617-565-8100
    Northeast and Caribbean--New York, NY         Rm. 18-130, 26 Federal Plz., 10278                    212-264-1234
    Mid-Atlantic--Philadelphia, PA                9th Fl., 20 N. Eighth Street, 19107                   215-466-4918
    Southeast Sunbelt--Atlanta, GA                Suite 600, 77 Forsyth St., 30303                      404-331-5103
    Great Lakes--Chicago, IL                      Rm. 3714, 230 S. Dearborn St., 60604                  312-353-5383
    Heartland--Kansas City, MO                    Rm. 1161, 1500 E. Bannister Rd., 64131                816-926-7203
    Southwest--Fort Worth, TX                     Rm. 1E13A, 819 Taylor St., 76102                      817-978-0800
    Rocky Mountain--Denver, CO                    Rm. 210, Denver Federal Ctr., 80225-0006              303-236-7409
    Pacific Rim--San Francisco, CA                Rm. 5-6535, 450 Golden Gate Ave., 94102               415-522-2705
      Satellite office--Los Angeles, CA           Rm. 3108, 300 N. Los Angeles St., 90012               213-894-3210
    Northwest/Arctic--Auburn, WA                  400 15th St. SW., 98001                               253-931-7956
    ----------------------------------------------------------------------------------------------------------------

    Federal Acquisition Service

    The Federal Acquisition Service (FAS) offers services to customer
    agencies by providing innovative, compliant, and integrated solutions to
    today's acquisition challenges. Its key goal is to deliver excellent
    acquisition services that provide the best value, in terms of cost,
    quality, and service, for Federal agencies and taxpayers. This includes
    acquisition of products and services and full-service programs in
    information technology, telecommunications, professional services,
    supplies, motor vehicles, travel and transportation, charge cards, and
    personal property utilization and disposal.
        FAS provides multiple channels for customers to acquire the
    products, services, and solutions they need. Key acquisition programs
    include multiple awards schedules and Governmentwide area contracts that
    provide customers easy access to a wide range of information technology,
    telecommunications, and professional products and services. It also
    provides its customers with access to the products and services they
    need through online Web sites such as GSA Advantage!, e-Buy, Schedules
    e-Library, GSA Auctions,

    [[Page 433]]

    Transportation Management Services Solutions, and a myriad of other
    electronic tools.

    For further information, contact the Office of the Commissioner, Federal
    Acquisition Service. Phone, 703-605-5400. Internet, www.gsa.gov.

    Public Buildings Service

    The Public Buildings Service (PBS) is the landlord for the civilian
    Federal Government. PBS provides a superior workplace for the Federal
    worker and superior value to the American taxpayer.
        PBS designs, builds, leases, manages, and maintains space in office
    buildings, courthouses, laboratories, border stations, data processing
    centers, warehouses, and child care centers. It also repairs, alters,
    and renovates existing facilities and disposes of surplus Government
    properties. PBS is a leader in energy conservation, build green, and
    recycling. It preserves and maintains more than 400 historic properties
    in the Federal Government's inventory. PBS also commissions our
    country's most talented artists to create artwork for new Federal
    buildings and conserves a substantial inventory of artwork from the
    past.
        PBS collects rent from Federal tenants, which is deposited into the
    Federal Buildings Fund, the principal funding mechanism for PBS.

    For further information, contact the Office of the Commissioner, Public
    Buildings Service. Phone, 202-501-1100. Internet, www.gsa.gov/pbs.

                Regional Offices--General Services Administration
    ------------------------------------------------------------------------
             Region                Address              Administrator
    ------------------------------------------------------------------------
    New England.............  Boston, MA (10     Dennis R. Smith
                               Causeway St.,
                               02222).
    Northeast and Caribbean.  New York, NY (26   Eileen Long-Chelales
                               Federal Plz.,
                               10278).
    Mid-Atlantic............  Philadelphia, PA   Barbara L. Shelton
                               (20 N. Eighth
                               St., 19107-3191).
    Southeast Sunbelt.......  Atlanta, GA        Edwin E. Fielder, Jr.
                               (Suite 600, 77
                               Forsyth St.,
                               30303).
    Great Lakes.............  Chicago, IL (230   James C. Handley
                               S. Dearborn St.,
                               60604).
    The Heartland...........  Kansas City, MO    Bradley Scott
                               (1500 E.
                               Bannister Rd.,
                               64131).
    Greater Southwest.......  Fort Worth, TX     Scott Armey
                               (819 Taylor St.,
                               76102).
    Rocky Mountain..........  Denver, CO (Bldg.  Larry E. Trujillo, Sr.
                               41, Denver
                               Federal Ctr.,
                               80225-0006).
    Pacific Rim.............  San Francisco, CA  Peter G. Stamison
                               (5th Fl., 450
                               Golden Gate
                               Ave., 94102).
    Northwest/Arctic........  Auburn, WA (GSA    Jon R. Kvistad
                               Ctr., 400 15th
                               St. SW., 98002).
    National Capital........  Washington, DC     Annie W. Everett, Acting
                               (7th & D Sts.
                               SW., 20407).
    ------------------------------------------------------------------------

    Sources of Information

    Contracts  Individuals seeking to do business with the General Services
    Administration may obtain detailed information from the Small Business
    Centers listed in the preceding text.
    Electronic Access  Information about GSA is available electronically
    through the Internet, at www.gsa.gov.
    Employment  Inquiries and applications should be directed to the Central
    Office Human Resources Division (CPS), Office of Human Resources
    Services, General Services Administration, Washington, DC 20405. Phone,
    202-501-0370. Internet, www.gsa.gov (click ``GSAjobs'' to search for
    current job openings).
    Fraud and Waste  Contact the Inspector General's Hotline. Phone, 202-
    501-1780, or 800-424-5210.
    Freedom of Information Act Requests  Inquiries concerning policies
    pertaining to Freedom of Information Act matters should be addressed to
    the GSA FOIA Officer, FOIA/Correspondence Coordination Team (XAP),
    General Services Administration, Room 7126, Washington, DC 20405. Phone,
    202-501-2262. Fax, 202-501-2727.
    Privacy Act Requests   Inquiries concerning policies pertaining to
    Privacy Act matters should be addressed to GSA Privacy Act Officer,
    Information Resources and Privacy Management Division (CIB), General
    Services Administration, Room 6224, Washington, DC 20405. Phone, 202-
    501-1452.
    Property Disposal  Inquiries about the redistribution or competitive
    sale of surplus real property should be directed to the Office of
    Property Disposal, Public Buildings Service, 1800 F Street NW.,
    Washington, DC 20405. Phone, 202-501-0084.

    [[Page 434]]

    Public and News Media Inquiries  Inquiries from both the general public
    and news media should be directed to the Office of Communications,
    General Services Administration, 1800 F Street NW., Washington, DC
    20405. Phone, 202-501-1231.
    Publications  Many GSA publications are available at moderate prices
    through the bookstores of the Government Printing Office (http://
    bookstore.gpo.gov). Orders and inquiries concerning publications and
    subscriptions for sale by the Government Printing Office should be
    directed to the Superintendent of Documents, Government Printing Office,
    Washington, DC 20401. Others may be obtained free or at cost from a
    Small Business Center. If a publication is not distributed by any of the
    stores, inquiries should be directed to the originating agency's service
    or office. The addresses for GSA inquiries are:

      Public Buildings Service (P), General Services Administration,
        Washington, DC 20405

      Federal Acquisition Service (F), General Services Administration, 2200
        Crystal Drive, Room 1100, Arlington, VA 22202

      Office of Finance (BC), General Services Administration, Washington,
        DC 20405

        For a free copy of the U.S. Government TTY Directory, contact the
    Federal Citizen Information Center, Department TTY, Pueblo, CO 81009.
    Phone, 888-878-3256. Internet, www.gsa.gov/frs. For a free copy of the
    quarterly Consumer Information Catalog, including information on food,
    nutrition, employment, Federal benefits, the environment, fraud, privacy
    and Internet issues, investing and credit, and education, write to the
    Federal Citizen Information Center, Pueblo, CO 81009. Phone, 888-878-
    3256. Internet, www.pueblo.gsa.gov.
        For information about Federal programs and services, call the
    Federal Citizen Information Center's National Contact Centers at 800-
    333-4636, Monday through Friday from 8 a.m. to 8 p.m. eastern standard
    time.
        For a free copy of the Federal Relay Service Brochure, call 877-387-
    2001. TTY, 202-585-1840.
    Small Business Activities  Inquiries concerning programs to assist small
    businesses should be directed to one of the Small Business Centers
    listed in the preceding text.
    Speakers  Inquiries and requests for speakers should be directed to the
    Office of Citizen Services and Communications (X), General Services
    Administration, Washington, DC 20405 (phone, 202-501-0705); or contact
    the nearest regional office.

    For further information concerning the General Services Administration,
    contact the Office of Citizen Services and Communications (X), General
    Services Administration, Washington, DC 20405. Phone, 202-501-0705.
    Internet, www.gsa.gov.

    ------------------------------------------------------------------------