    [United States Government Manual]
    [June 01, 2005]
    [Pages 430-438]
    [From the U.S. Government Publishing Office, www.gpo.gov]

    [[Page 430]]

    GENERAL SERVICES ADMINISTRATION

    1800 F Street NW., Washington, DC 20405

    Phone, 202-708-5082. Internet, www.gsa.gov.
    Administrator of General Services                 Stephen A. Perry
        Deputy Administrator                          David L. Bibb
        Chief of Staff                                Edwin W. Fielder,
                                                              Acting
        Chairman, GSA Board of Contract               Stephen M. Daniels
                Appeals
        Inspector General                             Daniel R. Levinson
        General Counsel                               George N. Barclay,
                                                              Acting
        Associate Administrator for Civil             Madeline C. Caliendo
                Rights
        Associate Administrator for Citizen           Mary J. Pizzella
                Services and Communications
        Associate Administrator for                   Clint Robinson
                Congressional and
                Intergovernmental Affairs
        Associate Administrator for Small             Felipe Mendoza
                Business Utilization
        Associate Administrator for                   Susan Marshall
                Performance Improvement
        Chief Financial Officer                       Kathleen M. Turco
        Chief Information Officer                     Michael W. Carleton
        Chief People Officer                          Gail T. Lovelace
        Chief Acquisition Officer                     Emily Murphy

    FEDERAL SUPPLY SERVICE

    Washington, DC 20406

    Phone, 703-605-5400. Fax, 703-305-5500.
    Commissioner                                      Donna D. Bennett
        Deputy Commissioner                           Lester D. Gray, Jr.
        Chief of Staff                                Amanda G. Fredriksen
        Assistant Commissioner for                    Neal Fox
                Commercial Acquisition
        Assistant Commissioner for Marketing          Gary Feit
        Assistant Commissioner for                    (vacancy)
                Acquisition Management
        Assistant Commissioner for                    Jeffrey Thurston,
                Transportation and Property                   Acting
                Management
        Assistant Commissioner for Vehicle            Barnaby L. Brasseux
                Acquisition and Leasing
                Services
        Assistant Commissioner for                    John R. Roehmer
                Enterprise Planning
        Assistant Commissioner for Global             Joseph H. Jeu
                Supply
        Chief Information Officer                     Elizabeth DelNegro,
                                                              Acting
        Controller                                    Jon A. Jordan

    FEDERAL TECHNOLOGY SERVICE

    10304 Eaton Place, Fairfax, VA 22030

    Phone, 703-306-6000
    Commissioner                                      Barbara L. Shelton,
                                                              Acting

    [[Page 431]]

        Deputy Commissioner                           James A. Williams
        Chief of Staff                                (vacancy)
        Assistant Commissioner for                    T. Keith Sandridge
                Acquisition
        Assistant Commissioner for                    Robert E. Suda
                Information Technology
                Integration
        Assistant Commissioner for Regional           Margaret C. Binns
                Services
        Assistant Commissioner for Customer           Mary A. Davie
                Relationship Management and
                Sales
        Assistant Commissioner for Service            John C. Johnson,
                Delivery                                      Acting
        Assistant Commissioner for                    Thomas V. Brady
                Professional Services
        Assistant Commissioner for Service            John C. Johnson
                Development
        Chief Financial Officer                       Robert E. Short,
                                                              Acting
        Chief Information Officer                     Casey Coleman
        Program Executive for E-                      Stephen A. Timchak
                Authentication

    PUBLIC BUILDINGS SERVICE

    1800 F Street NW., Washington, DC 20405

    Phone, 202-501-1100
    Commissioner                                      F. Joseph Moravec
        Deputy Commissioner                           Anthony Costa
        Chief of Staff                                Mary Mitschow, Acting
        Assistant Commissioner for                    Kay McNew
                Organizational Resources
        Assistant Commissioner for Real               William H. Mathews
                Property Asset Management
        Assistant Commissioner for Applied            Sam Hunter
                Science
        Assistant Commissioner for Customer           Chris Reutershan
                Service Management
        Chief Architect                               Les Shepherd, Acting
        Chief Financial Officer                       William E. Brady

    OFFICE OF GOVERNMENTWIDE POLICY

    1800 F Street NW., Washington, DC 20405

    Phone, 202-501-8880
    Associate Administrator for Governmentwide        G. Martin Wagner
            Policy
        Deputy Associate Administrator                Joseph G. Sindelar
            Director, GSA Administrative              James L. Dean
                    Policy
            Deputy Associate Administrator            Mary J. Mitchell
                    for Electronic
                    Government and
                    Technology
            Director, Regulatory Information          Ronald C. Kelly
                    Service Center
            Chief Information Officer for             Jack L. Finley
                    Governmentwide Policy
            Deputy Associate Administrator            Stanley Kaczmarczyk
                  for Real Property
    [[Page 432]]

            Deputy Associate Administrator            Rebecca R. Rhodes
                    for Transportation and
                    Personal Property

    [For the General Services Administration statement of organization, see
            the Code of Federal Regulations, Title 41, Part 105-53]

    ------------------------------------------------------------------------

    The General Services Administration establishes policy for and provides
    economical and efficient management of Government property and records,
    including construction and operation of buildings; procurement and
    distribution of supplies; utilization and disposal of real and personal
    property; transportation, traffic, and communications management; and
    management of the governmentwide automatic data processing resources
    program.

    The General Services Administration (GSA) was established by section 101
    of the Federal Property and Administrative Services Act of 1949 (40
    U.S.C. 751).

    Contract Appeals  The General Services Administration Board of Contract
    Appeals is responsible for resolving disputes arising out of contracts
    with the General Services Administration and other Government agencies.
    The Board is also empowered to hear and decide requests for review of
    transportation audit rate determinations; claims by Federal civilian
    employees regarding travel and relocation expenses; and claims for the
    proceeds of the sale of property of certain Federal civilian employees.
    In addition, the Board provides alternative dispute resolution services
    to executive agencies in both contract disputes which are the subject of
    a contracting officer's decision and other contract-related disputes.
    Although the Board is located within the agency, it functions as an
    independent tribunal.

    For further information, contact the Board of Contract Appeals, General
    Services Administration, Washington, DC 20405. Phone, 202-501-0585.

    Domestic Assistance Catalog  The Federal Domestic Assistance Catalog
    Program collects and disseminates information on all federally operated
    domestic assistance programs such as grants,loans,and insurance.This
    information is published annually in the Catalog of Federal Domestic
    Assistance.

    For further information, contact the Federal Domestic Assistance Catalog
    staff. Phone, 202-708-5126.

    Governmentwide Policy  The Office of Governmentwide Policy (OGP)
    collaborates with the Federal community to develop policies and
    guidelines for the management of Government property, technology, and
    administrative services. OGP's policymaking authority and policy support
    activities encompass the areas covering electronic government and
    information technology, real property and the workplace, travel,
    transportation, personal property, aircraft, Federal motor vehicle
    fleet, mail, regulatory information and use of Federal advisory
    committees. OGP also provides leadership to interagency groups and
    facilities governmentwide management reform through the effective use of
    performance measures and best practices.
        The Office of Electronic Government and Technology provides policy
    guidance on issues pertaining to electronic business and technology and
    coordinates information technology strategies to improve Government
    effectiveness and efficiency. The Office fosters interagency
    collaboration on IT management policies and assists agencies on IT
    policy matters such as IT accommodation, security, smart cards, and
    electronic signatures. For further information, call 202-501-0202.
        The Office of Real Property provides policy guidance in the
    responsible management of the Federal Government's real property assets
    and in the development of quality workplaces. It develops and issues
    Governmentwide management regulations and standards that relate to real
    property asset management and workplace development. Real property
    programs include real estate management, acquisition, disposal, design,

    [[Page 433]]

    [GRAPHIC] [TIFF OMITTED] T201944.043

    [[Page 434]]

    construction, performance standards, delegations, safety and
    environmental issues, and sustainable design. For further information,
    call 202-501-0856.
        The Office of Transportation and Personal Property develops
    Governmentwide policies to ensure the economical and efficient
    management of Government assets including aircraft and motor vehicles,
    transportation, traffic and audits, mail, passenger travel, and
    relocation allowances. It develops regulations, collects and analyzes
    Governmentwide data, manages interagency policy committees, and
    collaborates with customers and stakeholders to address and facilitate
    Governmentwide improvements. For further information, call 202-501-1777.
        The Regulatory Information Service Center compiles and analyzes data
    on Governmentwide regulatory information and activities. The principal
    publication of the Center is the Unified Agenda of Federal Regulatory
    and Deregulatory Actions, which is published in the Federal Register
    every spring and fall and is available online at www.reginfo.gov. For
    further information, call 202-482-7345.
        The Committee Management Secretariat plans, develops, evaluates, and
    directs a Governmentwide program to maximize public participation in
    Federal decisionmaking through Federal Advisory Committees. The Office
    generates policies and guidelines for Federal Advisory Committee
    management oversight responsibilities and compliance with the provisions
    of the Federal Advisory Committee Act. For further information, call
    202-273-3556.

    For further information, contact the Office of Governmentwide Policy.
    Phone, 202-501-8880. Internet, www.gsa.gov/portal.

    Citizen Services and Communications  The Office of Citizen Services and
    Communications (OCSC) serves as a central Federal gateway for citizens,
    businesses, other governments, and the media to easily obtain
    information and services from the Government on the Web, in print, over
    the telephone, or by e-mail. OCSC is organized into two components--
    citizen services and communications.
        Citizen services comprises the Federal Citizen Information Center
    which serves citizens, businesses and other Government agencies by
    providing information and services via Firstgov.gov, 1-800-FED-INFO, and
    print publications through Pueblo, Colorado. It also develops and
    implements innovative technologies that improve the delivery of
    government information and services to citizens through the Office of E-
    Gov Solutions Support. OSCS also collaborates with Federal, State,
    local, and foreign governments and intergovernmental organizations to
    promote more effective use of information technology and E-Gov solutions
    through the Office of Intergovernmental Solutions.
        Communications, the other component of OCSC, plans, administers and
    coordinates GSA media relations, and internal and external
    communications. It also coordinates GSA-wide strategic marketing
    activities, events planning, graphics and audiovisual production, and
    writing and editing support services for the entire agency.

    For further information, contact the Office of Citizen Services and
    Communications. Phone, 202-501-0705. Internet, www.gsa.gov.

    Acquisitions  The Office of the Chief Acquisition Officer is responsible
    for strengthening GSA's acquisition activities and ensuring that
    acquisition services are delivered to Federal agency customers in
    support of their missions of service, while balancing an emphasis on
    compliance, ethics, and integrity. It is also responsible for managing a
    broad range of acquisition activities including: ensuring compliance
    with applicable laws, regulations, and policies; fostering full and open
    competition for contract awards; developing the acquisition workforce;
    and accountability for acquisition decisionmaking.
        Excellence in acquisition is the top priority for GSA. The ``Get It
    Right'' Plan affirms GSA's commitment to ensuring

    [[Page 435]]

    the proper use of GSA contracting vehicles and services.

    For further information, contact the Office of the Chief Acquisition
    Officer. Phone, 202-501-1043.

    Small Business Utilization  The Office of Small Business
    Utilizationfocuses on programs, policy, and outreach to assist the small
    business community nationwide in doing business with GSA.

    For further information, call 202-501-1021. Internet, www.gsa.gov/
    smallbusiness.

                                 Small Business Centers--General Services Administration
    ----------------------------------------------------------------------------------------------------------------
                       Region                                           Address                          Telephone
    ----------------------------------------------------------------------------------------------------------------
    National Capital--Washington, DC              Rm. 1050, 7th & D Sts. SW., 20407                     202-708-5804
    New England--Boston, MA                       Rm. 901, 10 Causeway St., 02222                       617-565-8100
    Northeast and Caribbean--New York, NY         Rm. 18-130, 26 Federal Plz., 10278                    212-264-1234
    Mid-Atlantic--Philadelphia, PA                9th Fl., 20 N. Eighth Street, 19107                   215-466-4918
    Southeast Sunbelt--Atlanta, GA                Suite 600, 77 Forsyth St., 30303                      404-331-5103
    Great Lakes--Chicago, IL                      Rm. 3714, 230 S. Dearborn St., 60604                  312-353-5383
    Heartland--Kansas City, MO                    Rm. 1161, 1500 E. Bannister Rd., 64131                816-926-7203
    Southwest--Fort Worth, TX                     Rm. 1E13A, 819 Taylor St., 76102                      817-978-0800
    Rocky Mountain--Denver, CO                    Rm. 210, Denver Federal Ctr., 80225-0006              303-236-7409
    Pacific Rim--San Francisco, CA                Rm. 5-6535, 450 Golden Gate Ave., 94102               415-522-2705
      Satellite office--Los Angeles, CA           Rm. 3108, 300 N. Los Angeles St., 90012               213-894-3210
    Northwest/Arctic--Auburn, WA                  400 15th St. SW., 98001                               253-931-7956
    ----------------------------------------------------------------------------------------------------------------

    Federal Technology Service

    The Federal Technology Service (FTS)delivers best value and innovative
    solutions in information technology, network services, and professional
    services to support Government agency missions worldwide.
        FTS works with agency customers to understand their mission and
    requirements and to help them choose, acquire, implement, and manage the
    funding for the best solutions to meet those needs. FTS works closely
    with every major Federal Government agency--civilian and military--on a
    reimbursable fee-for-service basis. Services are available through FTS
    national programs and FTS organizations located in each of the 11 GSA
    regional offices. Services are offered in three major business lines.
        The FTS network services business line uses the Government's buying
    power to obtain telecommunications products and services including
    global voice, data, and video services, supporting both local (Regional
    Services Business Unit) and long-distance users (Long Distance Business
    Unit). Through its contracts, FTS network services offers comprehensive
    telecommunications at the lowest price available. Both business units
    assist customer agencies in defining requirements, identifying
    solutions, ordering services, and managing services, including billing
    operations.
        The FTS IT solutions business line provides acquisition, project
    management, and financial services to assist Federal agencies in
    identifying, acquiring, deploying, managing, and using technology
    solutions. It also provides information security services to help
    agencies protect their data and related information. FTS Client Support
    Centers (National and Regional IT Solutions) help client agencies
    identify and acquire solutions to meet their needs through GSA contracts
    and other governmentwide sources.
        The FTS professional services business line provides acquisition,
    project management, and financial services on a cost reimbursable basis
    to assist Federal agencies in acquiring a broad range of professional
    services through three specific GSA Multiple Awards Schedules. The
    schedules include Management Organization and Business Improvement,
    Logistics, and Professional Engineering Services.
        FTS manages and operates several governmentwide programs that
    provide important services to citizens and to the Government. These
    programs include the Blue Pages, which provides Government listings in
    telephone books throughout the country, Federal Relay Servicewhich makes
    TTY services available to the public to communicate

    [[Page 436]]

    with Government agencies, and e-Authentication, which supports emerging
    e-Government projects throughout Federal agencies.

    For further information, contact the Federal Technology Service at a
    nearby GSA Regional Office, or phone 703-306-6000.

    Federal Supply Service

    The Federal Supply Service (FSS) provides goods and services for the
    Federal marketplace, providing customers with economical, efficient, and
    effective service delivery and significant savings in time and
    administrative costs. By taking advantage of the Government's aggregate
    buying power, FSS achieves significant savings for both the customer and
    the taxpayer. The FSS employs world-class business practices and carries
    out its mission through the following five business lines.
        The commercial acquisition business line offers Federal agencies
    millions of commercial products and an extensive range of technology,
    financial, environmental, management, and administrative services
    through the Multiple Awards Schedules program and governmentwide
    acquisition contracts. Agencies make best-value choices among 4 million
    products and services available from more than 16,500 commercial
    suppliers under contract to FSS.
        The supply program provides quick fulfillment of recurring customer
    needs for basic business and mission supplies by leveraging best
    practices in supply chain management programs. Fulfillment solutions for
    supplies include electronic and hard copy catalogs, multiple ordering
    channels, FSS management of billing and paying transactions, order
    administration, and customer service support. The supply program is
    fully complementary to the service and solutions offered through the
    Commercial Acquisition Multiple Award Schedule program and
    governmentwide acquisition contracts. The supply distribution system
    provides critical support to the Government's national defense, disaster
    relief and other strategic missions stocking emergency readiness items
    like shovels, batteries, helmets and sandbags.
        The vehicleacquisition and leasing services business line provides
    two distinct services. One service, GSA Automotive, manages the
    acquisition of vehicles for all Federal agencies through consolidated
    acquisitions and the Multiple Awards Schedules program. The other
    service is a leasing program, GSA Fleet, which manages a fleet of more
    than 194,000 vehicles, providing non-tactical vehicles needed by
    civilian and military customer agencies with a comprehensive leasing
    program. GSA Fleet handles all aspects of the management of these assets
    including vehicle acquisition, maintenance and repair, accident
    management, fuel expenses, resale of used vehicles, and a selection of
    alternative-fuel vehicles.
        The travel and transportation business line helps control the
    Government's direct and administrative costs for travel and
    transportation services. Travel services include negotiated airline
    contracts, travel agency, and travel charge card services.
    Transportation services include the shipment of parcels, freight, and
    household goods. The business line also oversees the use of audit
    contractors to examine the Government's air passenger, freight, and
    household goods transportation billings to identify and seek recovery of
    incorrect billings and overpayments for the Federal Government.
        And the personalproperty program provides for property sales through
    comprehensive cost-effective solutions. Property no longer needed by one
    Federal agency is entered into an electronic system for screening and
    use by other Federal agencies, thereby avoiding new procurements.
    Property with no further Federal use can be screened electronically and
    is offered at no cost to State and local governments and eligible
    nonprofit groups. Property whose value cannot be extended by reuse or
    donation is sold to the public, primarily through online auctions.

    For more information, contact the Federal Supply Service, Washington, DC
    20406. Phone, 703-605-5400. Internet, www.fss.gsa.gov.

    [[Page 437]]

    Public Buildings Service

    The Public Buildings Service (PBS) is the landlord for the civilian
    Federal Government. PBS provides a superior workplace for the Federal
    worker and superior value to the American taxpayer.
        PBS designs, builds, leases, manages, and maintains space in office
    buildings, courthouses, laboratories, border stations, data processing
    centers, warehouses, and child care centers. It also repairs, alters,
    and renovates existing facilities and disposes of surplus Government
    properties. PBS is a leader in energy conservation, build green, and
    recycling. It preserves and maintains more than 400 historic properties
    in the Federal Government's inventory. PBS also commissions our
    country's most talented artists to create artwork for new Federal
    buildings and conserves a substantial inventory of artwork from the
    past.
        PBS collects rent from Federal tenants, which is deposited into the
    Federal Buildings Fund, the principal funding mechanism for PBS.

    For further information, contact the Office of the Commissioner, Public
    Buildings Service. Phone, 202-501-1100. Internet, www.gsa.gov/pbs.

                Regional Offices--General Services Administration
    ------------------------------------------------------------------------
             Region                Address              Administrator
    ------------------------------------------------------------------------
    New England.............  Boston, MA (10     Dennis Smith
                               Causeway St.,
                               02222).
    Northeast and Caribbean.  New York, NY (26   Karl H. Reichelt
                               Federal Plz.,
                               10278).
    Mid-Atlantic............  Philadelphia, PA   Barbara L. Shelton
                               (20 N. Eighth
                               St., 19107-3191).
    Southeast Sunbelt.......  Atlanta, GA        Edwin E. Fielder, Jr.
                               (Suite 600, 77
                               Forsyth St.,
                               30303).
    Great Lakes.............  Chicago, IL (230   James C. Handley
                               S. Dearborn St.,
                               60604).
    The Heartland...........  Kansas City, MO    Bradley Scott
                               (1500 E.
                               Bannister Rd.,
                               64131).
    Greater Southwest.......  Fort Worth, TX     Scott Armey
                               (819 Taylor St.,
                               76102).
    Rocky Mountain..........  Denver, CO (Bldg.  Larry Trujillo, Sr.
                               41, Denver
                               Federal Ctr.,
                               80225-0006).
    Pacific Rim.............  San Francisco, CA  Peter G. Stamison
                               (5th Fl., 450
                               Golden Gate
                               Ave., 94102).
    Northwest/Arctic........  Auburn, WA (GSA    John R. Kvistad
                               Ctr., 400 15th
                               St. SW., 98002).
    National Capital........  Washington, DC     Donald C. Williams
                               (7th & D Sts.
                               SW., 20407).
    ------------------------------------------------------------------------

    Sources of Information

    Contracts  Individuals seeking to do business with the General Services
    Administration may obtain detailed information from the Small Business
    Centers listed in the preceding text.
    Electronic Access  Information about GSA is available electronically
    through the Internet, at www.gsa.gov.
    Employment  Inquiries and applications should be directed to the Central
    Office Human Resources Division (CPS), Office of Human Resources
    Services, General Services Administration, Washington, DC 20405. Phone,
    202-501-0370.
    Fraud and Waste  Contact the Inspector General's Hotline. Phone, 202-
    501-1780, or 800-424-5210.
    Freedom of Information and Privacy Act Requests  Inquiries concerning
    policies pertaining to Freedom of Information Act and Privacy Act
    matters should be addressed to the GSA FOIA or Privacy Act Officer,
    General Services Administration, Room 7136, Washington, DC 20405. Phone,
    202-501-2262 or 202-501-3415. Fax, 202-501-2727.
    Property Disposal  Inquiries about the redistribution or competitive
    sale of surplus real property should be directed to the Office of
    Property Disposal, Public Buildings Service, 1800 F Street NW.,
    Washington, DC 20405. Phone, 202-501-0084.
    Public and News Media Inquiries  Inquiries from both the general public
    and news media should be directed to the Office of Communications,
    General Services Administration, 1800 F Street NW., Washington, DC
    20405. Phone, 202-501-1231.
    Publications  Many GSA publications are available at moderate prices
    through the bookstores of the Government Printing Office (http://
    bookstore.gpo.gov). Orders and inquiries concerning publications and
    subscriptions for sale by the Government Printing Office should be
    directed to the Superintendent of Documents, Government Printing Office,
    Washington, DC 20401. Others may be obtained free or at cost from a

    [[Page 438]]

    Small Business Center. If a publication is not distributed by any of the
    stores, inquiries should be directed to the originating agency's service
    or office. The addresses for GSA inquiries are:

      Public Buildings Service (P), General Services Administration,
        Washington, DC 20405

      Federal Supply Service (F), General Services Administration,
        Washington, DC 20406

      Office of Finance (BC), General Services Administration, Washington,
        DC 20405

      Federal Technology Service (T), General Services Administration, 10304
        Eaton Place, Fairfax, VA 22030

        For a free copy of the U.S. Government TTY Directory, contact the
    Federal Citizen Information Center, Department TTY, Pueblo, CO 81009.
    Phone, 888-878-3256. Internet, www.gsa.gov/frs. For a free copy of the
    quarterly Consumer Information Catalog, including information on food,
    nutrition, employment, Federal benefits, the environment, fraud, privacy
    and Internet issues, investing and credit, and education, write to the
    Federal Citizen Information Center, Pueblo, CO 81009. Phone, 888-878-
    3256. Internet, www.pueblo.gsa.gov.
        For information about Federal programs and services, call the
    Federal Citizen Information Center's National Contact Centers at 800-
    333-4636, Monday through Friday from 8 a.m. to 8 p.m. eastern time.
        For a free copy of the Federal Relay Service Brochure, contact the
    GSA Federal Technology Service. Phone, 877-387-2001. TTY, 202-585-1840.
    Small Business Activities  Inquiries concerning programs to assist small
    businesses should be directed to one of the Small Business Centers
    listed in the preceding text.
    Speakers  Inquiries and requests for speakers should be directed to the
    Office of Citizen Services and Communications (X), General Services
    Administration, Washington, DC 20405 (phone, 202-501-0705); or contact
    the nearest regional office.

    For further information concerning the General Services Administration,
    contact the Office of Citizen Services and Communications (X), General
    Services Administration, Washington, DC 20405. Phone, 202-501-0705.
    Internet, www.gsa.gov.

    ------------------------------------------------------------------------