[United States Government Manual] [June 01, 2004] [Pages 519-529] [From the U.S. Government Publishing Office, www.gpo.gov]SMALL BUSINESS ADMINISTRATION 409 Third Street SW., Washington, DC 20416 Phone, 202-205-6600. Fax, 202-205-7064. Internet, www.sba.gov. Administrator Hector V. Barreto Deputy Administrator Melanie Sabelhaus Chief Counsel for Advocacy Thomas Sullivan Chief Financial Officer Thomas Dumaresq Chief Operating Officer and Chief Information Stephen Galvan Officer Chief of Staff Lisa Goeas Counselor to the Administrator John Whitmore Director, Executive Secretariat (vacancy) General Counsel David Javdan Inspector General Harold Damelin Associate Administrator for Disaster Assistance Herbert Mitchell Associate Administrator for Communications and Susan Hensley Public Liaison Assistant Administrator for Congressional and Anthony Bedell Legislative Affairs Assistant Administrator for Equal Employment Rose Trujillo Opportunity and Civil Rights Compliance Associate Administrator for Field Operations Michael Pappas Assistant Administrator for Hearings and Appeals Delorice Ford Associate Deputy Administrator for Capital Ronald Bew Access Associate Administrator for James Rivera Financial Assistance Assistant Administrator for Manuel Rosales International Trade [[Page 520]] Associate Administrator for Jeffrey Pierson Investment Associate Administrator for Surety Johnnie Albertson Guarantees Associate Deputy Administrator for Cheryl Mills Entrepreneurial Development Assistant Administrator for Business Ellen M. Thrasher Initiatives Assistant Administrator for Native Thelma Stiffarm American Affairs Associate Administrator for Small Bridget Bean, Acting Business Development Centers Associate Administrator for Veterans William Elmore Business Development Assistant Administrator for Women's Wilma Goldstein Business Ownership Associate Deputy Administrator for Government (vacancy) Contracting and Business Development Associate Administrator for (vacancy) Government Contracting Associate Administrator for Business Eugene Cornelius Development Associate Deputy Administrator for Management Lewis Andrews and Administration Assistant Administrator for Darryl Hairston Administration Chief Human Capital Officer Monika Edwards Harrison [For the Small Business Administration statement of organization, see the Code of Federal Regulations, Title 13, Part 101] ------------------------------------------------------------------------ The fundamental purposes of the Small Business Administration are to aid, counsel, assist, and protect the interests of small business; ensure that small business concerns receive a fair portion of Government purchases, contracts, and subcontracts, as well as of the sales of Government property; make loans to small business concerns, State and local development companies, and the victims of floods or other catastrophes, or of certain types of economic injury; and license, regulate, and make loans to small business investment companies. The Small Business Administration (SBA) was created by the Small Business Act of 1953 and derives its present existence and authority from the Small Business Act (15 U.S.C. 631 et seq.) and the Small Business Investment Act of 1958 (15 U.S.C. 661). Activities Advocacy The Office of Advocacy is mandated by Congress to serve as an independent voice within the Federal Government for the approximately 22.9 million small businesses throughout the country. The Office is headed by the Chief Counsel for Advocacy, appointed by the President from the private sector with the advice and consent of the Senate, who advances the views, concerns, and interests of small business before the Congress, the White House, and Federal and State regulatory agencies. The Office monitors the compliance of Federal agencies with the Regulatory Flexibility Act--the law that requires agencies to analyze the impact of their regulations on small entities and consider less burdensome alternatives. The Office is one of the leading national sources for information on the state of small business and the issues that affect small business success and growth. It conducts economic and statistical research into matters affecting the [[Page 521]] [GRAPHIC] [TIFF OMITTED] T198805.060 [[Page 522]] competitive strength of small business and jobs created by small business, and analyzes the impact of Federal laws, regulations, and programs on small businesses, making recommendations to policymakers for appropriate adjustments to meet the special needs of small business. Additionally, regional advocates enhance communication between the small business community and the Chief Counsel. As the Chief Counsel's direct link to local business owners, State and local government agencies, State legislatures, and small business organizations, they help identify new issues and problems of small business by monitoring the effect of Federal and State regulations and policies on the local business communities within their regions. For further information, contact the Office of Advocacy. Phone, 202-205- 6533. E-mail, [email protected]. Business and Community Initiatives SBA develops and cosponsors counseling, education, training, and information resources for small businesses. It has forged ongoing partnerships with resource partners to deliver most of the business education and training programs offered annually at low cost. Face-to-face counseling is provided free of charge by SCORE (Service Corps of Retired Executives). The Business Information Center (BIC) program is among the most innovative methods of providing small business owners with a one-stop approach to information, education, and training. The centers combine the latest computer technology, hardware, and software, an extensive small business reference library of hard copy books and publications, and current management videotapes to help clients venture into new business areas. The use of software for a variety of business applications offers clients of all types a means of addressing their diverse needs. Most BICs are stand-alone centers in community-based locations. The Office of International Visitors briefs foreign delegations, business organizations, and international non-governmental organizations (NGOs) on the SBA model. In addition to education and training events, SBA offers publications on a variety of business management and growth topics. These publications are available free of cost on SBA's Web site at www.sba.gov. For further information, contact the Office of Business and Community Initiatives. Phone, 202-205-6665. Capital Access The Office of the Associate Deputy Administrator for Capital Access provides overall direction for SBA's financial programs. They offer a comprehensive array of debt and equity programs for startup and expanding businesses. In addition to lending to businesses which sell their products and services domestically, the Office provides financial assistance programs for small business exporters, in the form of loan programs and technical assistance. The Office also oversees a surety bond guarantee program for small business contractors and SBA's lender oversight programs. For further information, contact the Office of Capital Access. Phone, 202-205-6657. Disaster Assistance The Administration serves as the Federal disaster bank for nonfarm, private sector losses. It lends money to help the victims of disasters repair or replace most disaster-damaged property. Direct loans with subsidized interest rates are made to assist individuals, homeowners, businesses of all sizes, and nonprofit organizations. For further information, contact the Office of Disaster Assistance. Phone, 202-205-6734. Financial Assistance SBA provides its guarantee to lending institutions and certified development companies which make loans to small-business concerns, including farms, which in turn use the loans to provide working capital and help finance the acquisition of land and buildings; the construction, conversion, or expansion of facilities; and the purchase of machinery and equipment. SBA provides revolving lines of creditand loan guarantees to finance commercial construction or building [[Page 523]] rehabilitation for sale. It makes loans to qualified employee trusts and may finance small firms that manufacture, sell, install, service, or develop specific energy measures, including engineering, architectural, consulting, or other professional services connected with eligible energy measures. SBA also makes loans for the installation of pollution control measures. The Administration also provides small-scale financial and technical assistance to very small businesses through loans and grants to nonprofit organizations that act as intermediaries under SBA's microloan program. For further information, contact the nearest Small Business Administration district office listed in the following text. Government Contracting The Office of Government Contracting (GC) advocates on behalf of small, small-disadvantaged, and women-owned businesses to increase their share of awarded Federal contracts and large prime subcontracts. GC oversees the following programs: Prime Contracts, Procurement Breakout, Subcontracting Assistance, Natural Resources Sales, Federal Contract Assistance for Women Business Owners, and Certificate of Competency. For further information, contact the nearest Office of Government Contracting or visit our Web site. Phone, 202-205-6459. Internet, www.sba.gov/GC/indexcontacts.html. Procurement Policy The Office of Procurement Policy evaluates and develops policies to strengthen and improve small business participation in Federal procurement. The Office is responsible for developing policies and procedures for small business procurement programs, establishing small-business-size standards, providing oversight and policy guidance for the Small Business Innovative Research (SBIR) and Small Business Technology Transfer (STTR) programs. For further information, visit our Web site at www.sba.gov/gcbd/ indexpolicy.html. Phone, 202-401-8150. International Trade The Office of International Trade (OIT) supports small business access to export markets and participates in broader U.S. Government activities related to trade policy and international commercial affairs to encourage an environment of trade and international economic policies favorable to small businesses. These activities are designed to facilitate both entrance and growth into the international marketplace, including educational initiatives, technical assistance programs and services, and risk management and trade finance products. SBA's export promotion activities for small business combine financial and technical assistance through a nationwide delivery system. Export-finance products include long-term, short-term, and revolving lines of credit through SBA's 7(a) program administered by a staff of field-based export specialists located in U.S. Export Assistance Centers (USEAC). They work with the U.S. Department of Commerce and the Export Import Bank of the United States and the effort is leveraged through close collaboration with commerical lenders, Small Business Development Centers, and local business development organizations. Available financial assistance can provide a business with up to $1.25 million with terms as long as 25 years for real estate and 15 years for equipment. Export Working Capital program loans generally provide 12 months of renewable financing. For smaller loan amounts SBA Export Express has a streamlined, quick approval process for businesses needing up to $250,000. Technical assistance includes making available to current and potential small business exporters, export training, export legal assistance, collaboration with the 30 Small Business Development Centers with international trade expertise and to the Government's USA Trade Information Center. SBA is required to work with the Government's international trade agencies to ensure that small business is adequately represented in bilateral and multilateral trade negotiations. OIT represents SBA and the Government on two official U.S. Government-sponsored multilateral organizations concerned [[Page 524]] with small business--the Organization for Economic Cooperation and Development and Asia-Pacific Economic Cooperation. SBA's trade policy involvement is carried out with the U.S. Trade Representative and the Commerce Department's International Trade Administration. Private sector input on trade policy is achieved through participation with the small business industry sector advisory committee on international trade. OIT also lends support to the Government's key trade initiatives such as Trade Promotion Authority, the Central American Free Trade Area, and the Free Trade Area of the Americas. The Commerce and State Departments, Agency for International Development, and the U.S. Trade Representative look to the SBA to share ideas and provide small business technical expertise to certain countries. OIT's office in Washington, DC, coordinates SBA's participation/ operation of USEACs, including budget, policy and administration. It participates in a variety of interagency trade efforts and financial programs. OIT provides representations to the cabinet-level Trade Promotion Coordinating Committee concerning trade and international economic policy. It also participates on the Industry Sector Advisory Council on Small Business International Trade and the congressionally sponsored Task Force on Small Business International Trade. SBA's Administrator is also a sitting member of the President's Export Council. OIT's field offices provide a nationwide network of service delivery for small business exporters. Full-time SBA export specialists staff 16 USEACs. Their outreach efforts are supplemented by the 70 SBA district offices by employees with collateral duties as international trade officers. For further information, contact the Office of International Trade. Phone, 202-205-6720. Internet, www.sba.gov/oit. Venture Capital The Small Business Investment Company (SBIC) program was created in 1958 to fill the gap between the availability of venture capital and the needs of small businesses in startup and growth situations. The structure of the program is unique in that SBICs are privately owned and managed venture capital funds licensed and regulated by the SBA that use their own capital, plus funds borrowed with an SBA guarantee to make equity and debt investments in qualifying small businesses. The New Markets Venture Capital (NMVC) program is a sister program focused on low-income areas, which augments the contribution made by SBICs to U.S. small businesses. The Goverment itself does not make direct investments or target specific industries in the SBIC program. Fund portfolio management and investment decisions are left to qualified private fund managers. To obtain an SBIC license, an experienced team of private equity managers must secure minimum commitments from private investors of either $5 million (for a debenture fund) or $10 million (for an equity fund). SBICs may only invest in ``small businesses'' having net worth of less than $18 million and prior 2 years' average after-tax income of less than $6 million. For further information, contact the Investment Division. Phone, 202- 205-6510. Internet, www.sba.gov/inv. Business Development The Office of Business Development provides marketing, managerial, technical, and procurement assistance to eligible businesses through the following programs: Business Development, which encompasses the 8(a) program; the Mentor-Protege program; and Management and Technical Assistance. For further information, visit our Web site at www.sba.gov/gcbd. Phone, 202-205-6549. HUBZone Program The HUBZone program provides Federal contracting assistance for qualified small businesses located in historically underutilized business zones in an effort to increase employment, capital investment, and economic development in these areas, including Indian reservations. The Office coordinates efforts with other Federal agencies and local municipal governments to leverage resources to assist qualified small businesses located [[Page 525]] in HUBZone areas. The program provides for set-asides, sole source awards, and price evaluation preferences for HUBZone small businesses and establishes goals for awards to such firms. For further information, visit our Web site at www.sba.gov/hubzone. Phone, 202-205-6731. Native American Affairs The Office of Native American Affairs was established to assist and encourage the creation, development, and expansion of Native American-owned small businesses by developing and implementing initiatives designed to address those difficulties encountered by Native Americans in their quest to start, develop, and expand small businesses. In addition, in an effort to address the unique conditions encountered by reservation-based entrepreneurs, SBA has established the Tribal Business Information Centers (TBIC) pilot project. The project is a partnership arrangement between a tribe or tribal college and SBA. TBICs offer community access to business-related computer software technology, provide one-on-one business counseling, and hold business workshops on an ongoing basis. Additionally, all TBIC managers/ facilitators have received extensive training in all SBA entrepreneurial development programs, lending programs, and procurement programs. Currently there are 16 centers located in California, Minnesota, Montana, North Carolina, North Dakota, and South Dakota. In addition to the TBIC project, the Office actively participates with other SBA program offices and other Federal agencies to ensure that Native American entrepreneurs are being actively encouraged to participate. Also, the Office maintains liaisons with tribal governments, business organizations, and Native American community organizations. For further information, contact the Office of Native American Affairs. Phone, 202-205-7364. Regulatory Fairness Program The Regulatory Fairness Program (RegFair) provides small businesses with a meaningful way to comment on the enforcement and compliance activities of the Federal agencies that regulate them. RegFair is headed by a national ombudsman, who rates and evaluates efforts of Federal agencies to become more small business friendly. Ten regional Regulatory Fairness Boards support the ombudsman by collecting information, making recommendations for agencies, and advising the ombudsman on the regulatory climate faced by small businesses. Each board has five volunteer members who are small business owners, giving them an understanding of what small businesses face with Federal regulations. A small business can comment on Federal enforcement activities by contacting a Regulatory Fairness Board member, filing an agency comment form, or testifying at a RegFair public hearing. For further information, contact the Office of the National Ombudsman. Phone, 202-205-2417, or 888-REG-FAIR (888-734-3247) (toll free). Internet, www.sba.gov/ombudsman. Small Business Development Centers Small Business Development Centers provide counseling and training to existing and prospective small business owners at approximately 1,000 locations around the country, operating in every State, Puerto Rico, the U.S. Virgin Islands, Guam, and American Samoa. The Small Business Development Center Program is a cooperative effort of the private sector, the educational community, and Federal, State, and local governments. It enhances economic development by providing small businesses with management and technical assistance. The Office of Small Business Development Centers develops national policies and goals. It establishes standards for the selection and performance of Centers, monitors compliance with applicable Office of Management and Budget circulars and laws, and implements new approaches to improve operations of existing centers. The Office is responsible for coordinating program efforts with other internal activities of SBA and with the activities of other Federal agencies. It [[Page 526]] maintains liaison with other Federal, State, and local agencies and private organizations whose activities relate to Small Business Development Centers, and it assesses how the program is affected by substantive developments and policies in other areas of the agency, in other Government agencies, and in the private sector. For further information, contact the Office of Small Business Development Centers. Phone, 202-205-6766. Surety Bonds Through its Surety Bond Guarantee Program, SBA helps to make contract bonding accessible to small and emerging contractors who find bonding unavailable. It provides 70 to 90 percent guarantees for bid, payment, and performance bonds issued to small contractors on contracts valued up to $2 million. For further information, contact the Office of Surety Guarantees. Phone, 202-205-6540. Internet, www.sba.gov/osg. Technology The Office of Technology has authority and responsibility for directing and monitoring the governmentwide activities of the Small Business Innovation Research Program (SBIR) and the Small Business Technology Transfer Program (STTR). In accordance with the Small Business Reauthorization Act of 2000 and the Small Business Technology Transfer Reauthorization Act of 2001, the Office develops and issues policy directives for the general conduct of the programs within the Federal Government and maintains a source file and information program to provide each interested and qualified small business concern with information on opportunities to compete for SBIR and STTR program awards. The Office also coordinates with each participating Federal agency in developing a master release schedule of all program solicitations; publishes the Presolicitation Announcement online quarterly, which contains pertinent facts on upcoming solicitations; and surveys and monitors program operations within the Federal Government and reports on the progress of the programs each year to Congress. The Office has four main objectives: to expand and improve SBIR and STTR; to increase private sector commercialization of technology developed through Federal research and development; to increase small business participation in Federal research and development; and to improve the dissemination of information concerning SBIR and STTR, particularly with regard to participation by women-owned small business concerns and by socially and economically disadvantaged small business concerns. For further information, contact the Office of Technology. Phone, 202- 205-6450. E-mail, [email protected]. Veterans Affairs The Office of Veterans Business Development (OVBD) is responsible for the formulation, execution, and promotion of policies and programs of the SBA that provide assistance to small-business concerns owned and controlled by veterans and small-business concerns owned and controlled by service-disabled veterans. Additionally, OVBD serves as an ombudsman for the full consideration of veterans in all programs of the SBA. OVBD established and oversees four veterans business outreach centers, which are designed to provide tailored entrepreneurial development services such as business training, counseling, and mentoring to service-disabled veteran entrepreneurs. These centers serve as a vast and in-depth resource for a successful veteran entrepreneurial experience. The Office also establishes and maintains relationships with Veterans Service Organizations, the Departments of Defense, Labor, and Veterans Affairs, the National Veterans Business Development Corporation, and other organizations to ensure that the entrepreneurial needs of veterans, service-disabled veterans, and self-employed members of the Reserve and National Guard are being met. For further information, contact the Office of Veterans Business Development. Phone, 202-205-6773. Internet, www.sba.gov/vets. Women's Business Ownership The Office of Women's Business Ownership [[Page 527]] (OWBO) provides assistance to current and potential women business owners and acts as their advocate in the public and private sectors. OWBO assists women in becoming full partners in economic development through technical, financial, and management information training, business skills counseling, and research. OWBO offers their services through a network of local SBA offices, Women's Business Centers (WBCs), and mentoring roundtables. At nearly 100 WBCs, business owners and those interested in starting businesses can receive long-term, in-depth business training and counseling as well as access to SBA's programs and services. Each WBC is tailored to meet the needs of its individual community and places a special emphasis on helping women who are socially and economically disadvantaged. Assistance covers every stage of business from startup to going public. There are WBCs in almost every State and U.S. territory. The Women's Network for Entrepreneurial Training (WNET) brings experienced and emerging entrepreneurs together with volunteer counselors from SCORE (Service Corps of Retired Executives), in roundtable formats for mentoring and peer support. There are nearly 200 WNET roundtables nationwide, coordinated through SBA district offices, WBCs, and SCORE chapters. OWBO works with Federal agencies and private sector organizations to leverage its resources and improve opportunities for women-owned businesses to access Federal procurement and international trade opportunities. OWBO also works with the National Women's Business Council and the Department of Labor to maintain the most current research on women's business ownership. SBA has loanguaranty programs to help women access the credit and capital they need to start and grow successful businesses, including the loan prequalification program and SBAExpress. Through the loan prequalification program, entrepreneurs get help in packaging and marketing their loan applications. SBAExpress offers guaranties on loans of up to $150,000, including revolving lines of credit and unsecured smaller loans. The microloan program offers direct small loans, combined with business assistance, through SBA-licensed intermediaries nationwide. The SBA does not offer grants for small businesses. For further information, contact the Women's Business Ownership representative in your SBA district office, or contact the Office of Women's Business Ownership. Phone, 202-205-6673. E-mail, [email protected]. Internet, www.onlinewbc.gov. Field Operations The Office of Field Operations provides management direction and oversight to SBA's 70 district and 10 regional offices, acting as the liaison between the district offices, the agency's program delivery system, and the headquarters' administrative and program offices. For further information, contact the Office of Field Operations. Phone, 202-205-6808. Field Offices--Small Business Administration (RO: Regional Office; DO: District Office; BO: Branch Office) ---------------------------------------------------------------------------------------------------------------- Office Address Officer in Charge Telephone ---------------------------------------------------------------------------------------------------------------- ATLANTA, GA (RO)........................ Suite 1800, 233 Peachtree Nuby Fowler............... 404-331-4999 St. NE., 30303. Atlanta, GA (DO)...................... Suite 1800, 233 Peachtree Terri Denison............. 404-331-0100 St. NE., 30303. Birmingham, AL (DO)................... Suite 201, 801 Tom Martin (Vacancy)................. 205-290-7101 Dr., 35211. Charlotte, NC (DO).................... Suite 300, 6302 Fairview Lee Cornelison............ 704-344-6563 Rd., 28210-2227. Columbia, SC (DO)..................... Rm. 358, 1835 Assembly Elliot Cooper............. 803-765-5339 St., 29201. Gulfport, MS (BO)..................... Suite 203, 2909 13th St., Judith Adcock, Acting..... 228-863-4449 39501. Jackson, MS (DO)...................... 210 E, 210 E. Capital St., Janita Stewart............ 601-965-4378 39201. Jacksonville, FL (DO)................. Suite 100-B, 7825 Wilfredo Gonzalez......... 904-443-1970 Baymeadows Way, 32256- 7504. Louisville, KY (DO)................... Rm. 188, 600 Dr. M.L. (Vacancy)................. 502-582-5978 King, Jr. Pl., 40202. Miami, FL (DO)........................ 7th Fl., 100 S. Biscayne Pancho Marrero............ 305-536-5533 Blvd., 33131. Nashville, TN (DO).................... Suite 201, 50 Vantage Way, Phil Mahoney.............. 615-736-5850 37228-1500. BOSTON, MA (RO)......................... Suite 812, 10 Causeway Jeffrey Butland........... 617-565-8415 St., 02222. Augusta, ME (DO)...................... Rm. 512, 40 Western Ave., Mary McAleney............. 207-622-8378 04330. Boston, MA (DO)....................... Suite 265, 10 Causeway (Vacancy)................. 617-565-5561 St., 02222. Concord, NH (DO)...................... Suite 202, 143 N. Main William K. Phillips....... 603-225-1400 St., 03301. [[Page 528]] Hartford, CT (DO)..................... 2d Fl., 330 Main St., Marie Record.............. 860-240-4700 06106. Montpelier, VT (DO)................... Suite 205, 87 State St., Kenneth Silvia............ 802-828-4422 05602. Providence, RI (DO)................... 5th Fl., 380 Westminster Mark Hayward.............. 401-528-4561 Mall, 02903. Springfield, MA (BO).................. Suite 410, 1441 Main St., Harold Webb............... 413-785-0484 01103. CHICAGO, IL (RO)........................ Suite 1250, 500 W. Madison Patrick Rea............... 312-353-4493 St., 60661. Chicago, IL (DO)...................... 500 W. Madison St., 60661. Judith Roussel............ 312-353-5031 Cincinnati, OH (BO)................... Suite 870, 525 Vine St., Ronald Carlson............ 513-684-2814 45202. Cleveland, OH (DO).................... Suite 630, 1111 Superior Gilbert Goldberg.......... 216-522-4180 Ave., 44114-2507. Columbus, OH (DO)..................... Suite 1400, 2 Nationwide Ken Klein, Acting......... 614-469-6860 Plz., 43215-2592. Detroit, MI (DO)...................... Suite 515, 477 Michigan Richard Temkin............ 313-226-6075 Ave., 48226. Indianapolis, IN (DO)................. Suite 100, 429 N. Gail Gessell.............. 317-226-7275 Pennsylvania St., 46204- 1873. Milwaukee, WI (DO).................... Suite 400, 310 W. Eric Ness................. 414-297-3941 Wisconsin Ave., 53203. Minneapolis, MN (DO).................. Suite 210-C, 100 N. 6th Ed Daum................... 612-370-2306 St., 55403-1563. Springfield, IL (BO).................. Suite 302, 511 W. Capitol Walter Hanke.............. 217-492-4416 St., 62704. DALLAS, TX (RO)......................... Suite 108, 4300 Amon Joseph O. Montes.......... 817-684-5581 Carter Blvd., Ft. Worth, TX 76155. Albuquerque, NM (DO).................. Suite 320, 625 Silver Ave. Anthony McMahon........... 505-346-7909 SW., 87102. Corpus Christi, TX (BO)............... Suite 411, 3649 Leopard (Vacancy)................. 361-879-0017 St., 78408. El Paso, TX (DO)...................... Suite 320, 10737 Gateways Phil Silva, Acting........ 915-633-7001 West, 79935. Fort Worth, TX (DO)................... Suite 114, 4300 Amon Lavan Alexander........... 817-684-5500 Carter Blvd., 76155. Harlingen, TX (DO).................... Rm. 500, 222 E. Van Buren Sylvia Zamponi............ 956-427-8533 St., 78550-6855. Houston, TX (DO)...................... Suite 1200, 8701 S. Milton Wilson............. 713-773-6500 Gessner Dr., 77074. Little Rock, AR (DO).................. Suite 100, 2120 Riverfront Linda Nelson, Acting...... 501-324-5871 Dr., 72202. Lubbock, TX (DO)...................... Rm. 408, 1205 Texas Ave., Tommy Dowell.............. 806-472-7462 79401-2693. New Orleans, LA (DO).................. Suite 2820, 365 Canal Pl., (Vacancy)................. 504-589-6685 70130. Oklahoma City, OK (DO)................ Suite 1300, 210 Park Ave., Dorothy Overal............ 405-231-5521 73102. San Antonio, TX (DO).................. Suite 200, 17319 San Rodney Martin............. 210-472-5900 Pedro, Bldg. No. 2, 78232. DENVER, CO (RO)......................... Suite 101, 721 19th St., Elton (Mick) W. Ringsak... 303-844-0503 80202-2599. Casper, WY (DO)....................... Rm. 4001, 100 E. B St., Steven Despain............ 307-261-6501 82601. Denver, CO (DO)....................... Suite 426, 721 19th St., Patricia Barela Rivera.... 303-844-6500 80202-2599. Fargo, ND (DO)........................ Rm. 219, 657 2d Ave. N., James L. Stai............. 701-239-5131 58108-3086. Helena, MT (DO)....................... Suite 1100, 10 W. 15th Michelle Johnston......... 406-441-1081 St., 59626. Salt Lake City, UT (DO)............... Rm. 2237, 125 S. State Stanley Nakano............ 801-524-3200 St., 84138-1195. Sioux Falls, SD (DO).................. Suite 200, 110 S. Phillips Nancy Gilberston.......... 605-330-4243 Ave., 57104. KANSAS CITY, MO (RO).................... Suite 307, 323 W. 8th St., Samuel (Sam) C. Jones..... 816-374-6380 64105-1500. Cedar Rapids, IA (BO)................. Suite 200, 215 4th Ave. (Vacancy)................. 319-362-6405 Rd., 7 SE., 52401-1806. Des Moines, IA (DO)................... Rm. 749, 210 Walnut St., (Vacancy)................. 515-284-4026 50309-2186. Kansas City, MO (DO).................. Suite 501, 323 W. 8th St., Gary Cook................. 816-374-6708 64105. Omaha, NE (DO)........................ 11145 Mill Valley Rd., Glenn Davis............... 402-221-4691 68154. Springfield, MO (BO).................. Suite 101, 830 E. (Vacancy)................. 417-890-8501 Primrose, 65807-5254. St. Louis, MO (DO).................... Suite 1500, 200 N. Robert L. Andrews......... 314-539-6600 Broadway, 63102. Wichita, KS (DO)...................... Suite 2500, 271 W 3d St. Elizabeth Auer............ 316-269-6566 N., 67202-1212. NEW YORK, NY (RO)....................... Rm. 31-08, 26 Federal Michael Pappas............ 212-264-1450 Plz., 10278. Buffalo, NY (DO)...................... Rm. 1311, 111 W. Huron Franklin J. Sciortino..... 716-551-4301 St., 14202. Elmira, NY (BO)....................... 4th Fl., 333 E. Water St., (Vacancy)................. 607-734-1571 14901. Hato Rey, PR (DO)..................... 252 Ponce de Leon Ave., Carmen Culpeper........... 787-766-5002 00918. Melville, NY (BO)..................... Suite 207, 35 Pinelawn Ronald Goldstein, Acting.. 631-454-0750 Rd., 11747. New York, NY (DO)..................... Suite 3100, 26 Federal Jose Sifontes............. 212-264-2454 Plz., 10278. Newark, NJ (DO)....................... 15th Fl., 2 Gateway Ctr., Jim Kocsi, Acting......... 973-645-3580 07102. Rochester, NY (BO).................... Suite 410, 100 State St., Peter Flihan.............. 716-263-6700 14614. St. Croix, VI (BO).................... Suites 5 & 6, Sunny Isle Carl Christensen.......... 340-778-5380 Professional Bldg., 00820. St. Thomas, VI (BO)................... 3800 Crown Bay St., 00802. (Vacancy)................. 809-774-8530 Syracuse, NY (DO)..................... 5th Fl., 401 S. Salina B.J. Paprocki............. 315-471-9393 St., 13202. PHILADELPHIA, PA (RO)................... 5th Fl., 900 Market St., Allegra McCullough........ 215-580-2870 19107. Baltimore, MD (DO).................... Suite 6220, 10 S. Howard Allan Stephenson.......... 410-962-4392 St., 21201-2525. Charleston, WV (BO)................... Suite 412, 405 Capitol (Vacancy)................. 304-347-5220 St., 25301. Clarksburg, WV (DO)................... 320 W. Pike St., 26301.... (Vacancy)................. 304-623-5631 Harrisburg, PA (BO)................... Suite 107, 100 Chestnut (Vacancy)................. 717-782-3840 St., 17101. Philadelphia, PA (DO)................. 5th Fl., 900 Market St., Tom Tolan................. 215-580-2700 19107. Pittsburgh, PA (DO)................... Rm. 1128, 1000 Liberty Al Jones.................. 412-395-6560 Ave., 15222. Richmond, VA (DO)..................... 11th Fl., 400 N. 8th St., (Vacancy)................. 804-771-2400 23240. Washington, DC (DO)................... Suite 900, 1110 Vermont Joe Loddo................. 202-606-4000 Ave. NW., 20005. Wilkes-Barre, PA (BO)................. Suite 407, 7 N. Wilkes- (Vacancy)................. 570-826-6497 Barre Blvd., 18702. Wilmington, DE (DO)................... 1318 N. Market St., 19801- Jayne Armstrong........... 302-573-6382 3011. SAN FRANCISCO, CA (RO).................. Suite S-2200, 455 Market Bruce C. Thompson......... 415-744-2118 St., 94105. Fresno, CA (DO)....................... Suite 200, 2719 N. Air Carlos G. Mendoza......... 559-487-5791 Fresno Dr., 93727-1547. Glendale, CA (DO)..................... Suite 1200, 330 N. Brand Alberto Alvarado.......... 818-552-3201 Blvd., 91203-2304. Hagatna, GU (BO)...................... Suite 302, 400 Rt. 8, Kenneth Lujan............. 671-472-7419 96910-2003. Honolulu, HI (DO)..................... Rm. 2-235, 300 Ala Moana Andrew Poepoe............. 808-541-2990 Blvd., 96850-4981. Las Vegas, NV (DO).................... Suite 250, 400 S. Fourth John Scott................ 702-388-6611 St., 89101. Phoenix, AZ (DO)...................... Suite 800, 2828 N. Central Robert Blaney............. 602-745-7200 Ave., 85004-1025. [[Page 529]] Sacramento, CA (DO)................... Suite 7-500, 650 Capital James O'Neal.............. 916-930-3700 Mall, 95814. San Diego, CA (DO).................... Suite 550, 550 W. C St., George P. Chandler, Jr.... 619-557-7250 92101. San Francisco, CA (DO)................ 6th Fl., 455 Market St., Mark Quinn................ 415-744-6801 94105. Santa Ana, CA (DO).................... Suite 700, 200 W. Santa Sandra Sutton............. 714-550-7420 Ana Blvd., 92701. SEATTLE, WA (RO)........................ Suite 1805, 1200 6th Ave., Conrad Lee................ 206-553-5676 98101-1128. Anchorage, AK (DO).................... Suite 310, 510 L St., Frank Cox................. 907-271-4022 99501. Boise, ID (DO)........................ Suite 290, 1020 Main St., Thomas Bergdoll........... 208-334-1696 83702-5745. Portland, OR (DO)..................... Suite 1050, 1515 SW. 5th Phil Gentry............... 503-326-2682 Ave., 97201-6695. Seattle, WA (DO)...................... Suite 1700, 1200 6th Ave., Robert P. Meredith........ 206-553-7310 98101-1128. Spokane, WA (BO)...................... Suite 200, 801 W. Ted Schinzel, Acting...... 509-353-2810 Riverside, 99201. ---------------------------------------------------------------------------------------------------------------- Disaster Area Offices ---------------------------------------------------------------------------------------------------------------- Office Address Telephone ---------------------------------------------------------------------------------------------------------------- Atlanta, GA................................... Suite 300, 1 Baltimore Pl., 30308............... 404-347-3771 Fort Worth, TX................................ Suite 102, 4400 Amon Carter Blvd., 76155........ 817-885-7600 Niagara Falls, NY............................. 3d Fl., 360 Rainbow Blvd. S., 14303............. 716-282-4612 Sacramento, CA................................ Suite 208, 1825 Bell St., 95825................. 916-566-7246 ---------------------------------------------------------------------------------------------------------------- Sources of Information Electronic Access Information on the Small Business Administration is available electronically by various means. Internet, www.sba.gov. FTP, ftp.sbaonline.sba.gov. Access the U.S. Business Adviser through the Internet, at www.business.gov. Access the Administration's electronic bulletin board by modem at 800-697-4636 (limited access), 900-463-4636 (full access), or 202-401- 9600 (Washington, DC, metropolitan area). General Information Contact the nearest Small Business Administration field office listed in the preceding text, or call the SBA answer desk. Phone, 800-8-ASK-SBA. Fax, 202-205-7064. TDD, 704-344-6640. Public Affairs For public inquiries and small-business advocacy affairs, contact the Office of Public Communications and Public Liaison, 409 Third Street SW., Washington, DC 20416. Phone, 202-205-6740. Internet, www.sba.gov. Publications A free copy of The Resource Directory for Small Business Management, a listing of for-sale publications and videotapes, is available from any local SBA office or the SBA answer desk. For further information, contact the Office of Public Communications and Public Liaison, Small Business Administration, 409 Third Street SW., Washington, DC 20416. Phone, 202-205-6740. Internet, www.sba.gov. ------------------------------------------------------------------------