[United States Government Manual]
[June 01, 2002]
[Pages 516-526]
[From the U.S. Government Publishing Office, www.gpo.gov]



SMALL BUSINESS ADMINISTRATION

409 Third Street SW., Washington, DC 20416
Phone, 202-205-6600. Fax, 202-205-7064. Internet, www.sba.gov.

Administrator                                     Hector V. Barreto
Deputy Administrator                              Melanie Sabelhaus
Chief Counsel for Advocacy                        Thomas Sullivan
Chief Financial Officer                           Thomas Dumaresq
Chief Operating Officer                           Lloyd Blanchard
Chief of Staff                                    John Whitmore
Counselor to the Administrator                    Susan Wiles
Director, Executive Secretariat                   Nancyellen Gentile, 
                                                          Acting
General Counsel                                   Robert Gangwere, 
                                                          Acting
Inspector General                                 Phyllis Fong
Associate Administrator for Disaster Assistance   Herbert Mitchell
Associate Administrator for Communications and    Patrick Rhode
        Public Liaison
Assistant Administrator for Congressional and     Richard Spence
        Legislative Affairs
Assistant Administrator for Equal Employment      James Rivera
      Opportunity and Civil Rights Compliance
[[Page 517]]

Associate Administrator for Field Operations      Calvin Jenkins
Assistant Administrator for Hearings and Appeals  Gloria Blazsik, Acting
Associate Deputy Administrator for Capital        Ronald Bew
        Access
    Associate Administrator for                   Jane Butler
            Financial Assistance
    Assistant Administrator for                   Manuel Rosales
            International Trade
    Associate Administrator for                   Harry Haskins, Acting
            Investment
    Associate Administrator for Surety            Dionne Neal, Acting
            Guarantees
Associate Deputy Administrator for                Kaaren Street
        Entrepreneurial Development
    Assistant Administrator for Business          Ellen M. Thrasher, 
            and Community Initiatives                     Acting
    Assistant Administrator for Native            (vacancy)
            American Affairs
    Associate Administrator for Small             Johnnie Albertson
            Business Development Centers
    Assistant Administrator for Veterans          William Elmore
            Business Development
    Assistant Administrator for Women's           Wilma Goldstein
            Business Ownership
Associate Deputy Administrator for Government     Alfredo Armendariz
        Contracting and Minority Enterprise 
        Development
    Associate Administrator for                   Luz Hopewell
            Government Contracting
    Associate Administrator for Business          Delorice Ford
            Development
    Assistant Administrator for Size              Gary M. Jackson
            Standards
    Assistant Administrator for                   Maurice Swinton
            Technology
Associate Deputy Administrator for Management     Lloyd Blanchard
        and Administration
    Assistant Administrator for                   Robert Moffitt, Acting
            Administration
    Assistant Administrator for Human             Carolyn Shackleford
            Resources
    Chief Information Officer                     Lawrence Barrett

[For the Small Business Administration statement of organization, see 
        the Code of Federal Regulations, Title 13, Part 101]

------------------------------------------------------------------------

The fundamental purposes of the Small Business Administration are to 
aid, counsel, assist, and protect the interests of small business; 
ensure that small business concerns receive a fair portion of Government 
purchases, contracts, and subcontracts, as well as of the sales of 
Government property; make loans to small business concerns, State and 
local development companies, and the victims of floods or other 
catastrophes, or of certain types of economic injury; and license, 
regulate, and make loans to small business investment companies.

The Small Business Administration (SBA) was created by the Small 
Business Act of 1953 and derives its present existence and authority 
from the Small Business Act (15 U.S.C. 631 et seq.) and the Small 
Business Investment Act of 1958 (15 U.S.C. 661).

[[Page 518]]

[GRAPHIC] [TIFF OMITTED] T189864.090


[[Page 519]]



Activities

Advocacy  The Office of Advocacy is mandated by Congress to serve as an 
independent spokesperson within public policy councils for the more than 
22.5 million small businesses throughout the country. The Office is 
headed by the Chief Counsel for Advocacy, appointed by the President 
from the private sector with the advice and consent of the Senate, who 
advances the views, concerns, and interests of small business before the 
Congress, the White House, and Federal and State regulatory agencies.
    The Office monitors the compliance of Federal agencies with the 
requirement that they analyze the impact of their regulations on small 
entities and consider less burdensome alternatives. The Office is one of 
the leading national sources for information on the state of small 
business and the issues that affect small business success and growth. 
It conducts economic and statistical research into matters affecting the 
competitive strength of small business and jobs created by small 
business, and analyzes the impact of Federal laws, regulations, and 
programs on small businesses, making recommendations to policymakers for 
appropriate adjustments to meet the special needs of small business.
    Additionally, regional advocates enhance communication between the 
small business community and the Chief Counsel. As the Chief Counsel's 
direct link to local business owners, State and local government 
agencies, State legislatures, and small business organizations, they 
help identify new issues and problems of small business by monitoring 
the effect of Federal and State regulations and policies on the local 
business communities within their regions.

For further information, contact the Office of Advocacy. Phone, 202-205-
6533. E-mail, [email protected].

Business Initiatives  SBA develops and cosponsors counseling, education, 
training, and information resources for small businesses. It has forged 
ongoing partnerships with resource partners to deliver most of the 
business education and training programs offered annually at low cost. 
One-on-one counseling is provided free of charge by the Service Corps of 
Retired Executives.
    The Business Information Center (BIC) program is among the most 
innovative methods of providing small business owners with a one-stop 
approach to information, education, and training. The centers combine 
the latest computer technology, hardware, and software, an extensive 
small business reference library of hard copy books and publications, 
and current management videotapes to help clients venture into new 
business areas. The use of software for a variety of business 
applications offers clients of all types a means of addressing their 
diverse needs. Although most BIC's are stand-alone centers, BIC's in 
empowerment zones will form the core element of one-stop capital shops.
    In addition to education and training events, SBA offers 
publications on a variety of business management and growth topics. 
These publications are available free of cost on SBA's Web site, at 
www.sba.gov.

For further information, contact the Office of Business Initiatives. 
Phone, 202-205-6665.

Capital Access The Office of the Associate Deputy Administrator for 
Capital Access provides overall direction for SBA's finance programs, a 
comprehensive array of debt and equity programs for the smallest start-
up businesses to those which have been in operation for a number of 
years and need new capital to expand. In addition to lending to 
businesses which sell their products and services within the United 
States, the Office provides direction for SBA's business development and 
financial assistance programs for small-business exporters, a surety 
bond guarantee program for small-business contractors, and the 
Administration's lender oversight programs.

For further information, contact the Office of Capital Access. Phone, 
202-205-6657.

Community Development  As part of the President's efforts to revitalize

[[Page 520]]

distressed inner cities and rural communities through Federal and local 
government cooperation, SBA initiated the one stop capital shop 
initiative in 1994. SBA makes a one stop capital shop available to each 
enterprise zone community to provide easy access to small business 
assistance in distressed, underserved communities. Each one stop capital 
shop has a BIC which offers extensive small business libraries and 
publications, as well as state-of-the-art computer resources, small 
business software, and Internet access. They offer extensive training 
services from local Small Business Development Centers, Service Corps of 
Retired Executives counseling, microenterprise loans, technical 
assistance, private sector lending partners, and government contracts 
assistance.

For further information, contact the Office of One Stop Capital Shop. 
Phone, 202-205-6706. Internet, www.sba.gov/onestop.

Disaster Assistance  The Administration serves as the Federal disaster 
bank for nonfarm, private sector losses. It lends money to help the 
victims of floods, riots, or other catastrophes repair or replace most 
disaster-damaged property. Direct loans with subsidized interest rates 
are made to assist individuals, homeowners, businesses of all sizes and 
nonprofit organizations.

For further information, contact the Office of Disaster Assistance. 
Phone, 202-205-6734.

Financial Assistance  SBA provides its guarantee to lending institutions 
and certified development companies which make loans to small-business 
concerns (including farms), which in turn, use the loans to provide 
working capital and help finance the acquisition of land and buildings; 
the construction, conversion, or expansion of facilities; and the 
purchase of machinery and equipment.
    SBA provides revolving lines of creditand loan guarantees to finance 
commercial construction or building rehabilitation for sale. It makes 
loans to qualified employee trusts and may finance small firms that 
manufacture, sell, install, service, or develop specific energy 
measures, including engineering, architectural, consulting, or other 
professional services connected with eligible energy measures. SBA also 
makes loans for the installation of pollution control measures.
    The Administration also provides small-scale financial and technical 
assistance to very small businesses through loans and grants to 
nonprofit organizations that act as intermediaries under SBA's microloan 
program.

For further information, contact the nearest Small Business 
Administration district office.

Government Contracting  The Administration works closely with purchasing 
agencies of the Federal Government and with the Nation's major prime 
contractors in developing policies and procedures that will maximize 
participation by small, small disadvantaged, historically underutilized, 
service-disabled veteran-owned, and women-owned small businesses in 
contracts awarded by the U.S. Government and subcontracts awarded by its 
large contractors. The Government sets aside or reserves applicable 
Government purchases for contracts competitively awarded to small 
businesses. It provides an appeal procedure for a low-bidding small 
business whose ability to perform a contract is questioned by the 
contracting officer. SBA encourages subcontract opportunities for small 
businesses by maintaining close contact with large prime contractors and 
by referring qualified small businesses to them. It coordinates and 
manages setting of annual goals for contracts and subcontracts awarded 
to small businesses by Federal agencies.
    The Administration maintains an Internet-based database (PRO-Net) 
that provides profiles of small businesses that can be readily accessed 
by Federal Government contracting officers, State and local governments, 
and other contractors seeking small business contractors, 
subcontractors, or partnerships for contracting opportunities. It 
cooperates with Government agencies in ensuring that small businesses 
have a fair opportunity to acquire new and surplus Government

[[Page 521]]

property,such as timber, royalty oil, strategic materials, and mineral 
leases, that is sold to the private sector.

For further information, contact the Office of Government Contracting. 
Phone, 202-205-6460.

International Trade  The Office of International Trade (OIT) provides 
export training, trade financing, and export promotion services to small 
businesses. OIT administers a variety of programs designed to facilitate 
both entrance and growth in the international marketplace, including 
educational initiatives, technical assistance programs and services, and 
risk-management and trade finance products.
    OIT also administers SBA Export Express, a streamlined short- or 
long-term credit facility for export loans of up to $150,000 that 
provides lenders with an 85-percent repayment guarantee on export loans 
to small businesses. These loans may be used for anything from financing 
trade show participation and translating marketing materials to 
financing standby letters of credit, providing working capital to 
support transactions, or purchasing fixed assets that will increase a 
small business' ability to effectively compete internationally. Other 
SBA trade finance programs with higher funding limits include the Export 
Working Captial Program and International Trade Loan, short- or long-
term financing needs, respectively.
    The Office is a major participant in the U.S. Export Assistance 
Center (USEAC) initiative. The centers provide a single point of contact 
for all Federal export promotion and finance programs in the following 
cities: Atlanta, GA; Baltimore, MD; Boston, MA; Charlotte, NC; Chicago, 
IL; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Long Beach, CA; 
Miami, FL; Minneapolis, MN; New Orleans, LA; New York, NY; Philadelphia, 
PA; Portland, OR; San Jose, CA; Seattle, WA; and St. Louis, MO.
    The Office develops and recommends agency policy and procedures to 
effectively deliver the international trade program, provides tools for 
SBA's resource partners, and coordinates activities with agency resource 
partners and USEAC's to improve accessibility to its programs. The 
Office also coordinates with other Federal agencies, under the auspices 
of the Trade Promotion Coordinating Committee (TPCC), to ensure that 
trade promotion information and trade events are communicated to the 
small business community. The Office also works with agencies of the 
TPCC in coordinating and facilitating trade between the U.S. small 
business community and businesses and governments of other countries.

For further information, contact the Office of International Trade. 
Phone, 202-205-6720. Internet, www.sba.gov/oit.

Investment  The Administration licenses, regulates, and provides 
financial assistance to privately owned and managed small-business 
investment companies. The sole function of these investment companies is 
to provide venture capital in the form of equity financing, long-term 
loan funds, and management services to small-business concerns 
throughout the United States.

For further information, contact the Investment Division. Phone, 202-
205-6510.

Business Development  The Business Development Program is designed to 
promote and strengthen businesses owned by socially and economically 
disadvantaged persons. Program participants receive a wide variety of 
services from SBA including management and technical assistance and 
Federal contracts. Information regarding the program is provided by SBA 
district offices.

For further information, contact the Office of Business Development. 
Phone, 202-205-6412.

Native American Affairs  The Office of Native American Affairs was 
established to assist and encourage the creation, development, and 
expansion of Native American-owned small businesses by developing and 
implementing initiatives designed to address those difficulties 
encountered by Native Americans in their quest to start, develop, and 
expand small businesses. In addition, in an effort to address the unique 
conditions encountered by reservation-based

[[Page 522]]

entrepreneurs, SBA has established the Tribal Business Information 
Centers (TBIC) pilot project. The project is a partnership arrangement 
between a tribe or tribal college and SBA.
    TBIC's offer community access to business-related computer software 
technology, provide one-on-one business counseling, and hold business 
workshops on an ongoing basis. Additionally, all TBIC managers/
facilitators have received extensive training in all SBA entrepreneurial 
development programs, lending programs, and procurement programs. 
Currently there are 16 centers located in California, Minnesota, 
Montana, North Carolina, North Dakota, and South Dakota.
    In addition to the TBIC project, the Office actively participates 
with other SBA program offices and other Federal agencies to ensure that 
Native American entrepreneurs are being actively encouraged to 
participate. Also, the Office maintains liaisons with tribal 
governments, business organizations, and Native American community 
organizations.

For further information, contact the Office of Native American Affairs. 
Phone, 202-205-7364.

Regulatory Fairness Program  The Regulatory Fairness Program (RegFair) 
provides small businesses with a meaningful way to comment on the 
enforcement and compliance activities of the Federal agencies that 
regulate them. RegFair is headed by a national Ombudsman, who rates and 
evaluates efforts of Federal agencies to become more small-business 
friendly. Ten regional Regulatory Fairness Boards, comprised of 50 small 
business owners, support the Ombudsman by collecting information, making 
recommendations for agencies, and advising the Ombudsman on the 
regulatory climate faced by small businesses. Each board has five 
members who are small business owners, giving them an understanding of 
what small businesses face with Federal regulations. A small business 
can comment on Federal enforcement activities by contacting a Regulatory 
Fairness Board member, filing an agency appraisal form, or testifying at 
a RegFair public hearing.

For further information, contact the Office of the National Ombudsman. 
Phone, 312-353-0880, or 800-REG-FAIR (800-734-3247) (toll free). 
Internet, www.sba.gov/regfair.

Small Business Development Centers  Small Business Development Centers 
provide counseling and training to existing and prospective small 
business owners at approximately 1,000 locations around the country, 
operating in every State, Puerto Rico, the U.S. Virgin Islands, Guam, 
and American Samoa. The Small Business Development Center Program is a 
cooperative effort of the private sector, the educational community, and 
Federal, State, and local governments. It enhances economic development 
by providing small businesses with management and technical assistance.
    The Office of Small Business Development Centers develops national 
policies and goals. It establishes standards for the selection and 
performance of Centers, monitors compliance with applicable Office of 
Management and Budget circulars and laws, and implements new approaches 
to improve operations of existing centers.
    The Office is responsible for coordinating program efforts with 
other internal activities of SBA and with the activities of other 
Federal agencies. It maintains liaison with other Federal, State, and 
local agencies and private organizations whose activities relate to 
Small Business Development Centers, and it assesses how the program is 
affected by substantive developments and policies in other areas of the 
agency, in other government agencies, and in the private sector.

For further information, contact the Office of Small Business 
Development Centers. Phone, 202-205-6766.

Surety Bonds  Through its Surety Bond Guarantee Program, SBA helps to 
make contract bonding accessible to small and emerging contractors who 
find bonding unavailable. It provides 70 to 90 percent guarantees for 
bid, payment, and performance bonds issued to small

[[Page 523]]

contractors on contracts valued up to $2 million.

For further information, contact the Office of Surety Guarantees. Phone, 
202-205-6540.

Technology  The Office of Technology has authority and responsibility 
for directing and monitoring the governmentwide activities of the Small 
Business Innovation Research Program (SBIR) and the Small Business 
Technology Transfer Program (STTR). In accordance with the Small 
Business Reauthorization Act of 2000 and the Small Business Technology 
Transfer Reauthorization Act of 2001, the Office develops and issues 
policy directives for the general conduct of the programs within the 
Federal Government and maintains a source file and information program 
to provide each interested and qualified small business concern with 
information on opportunities to compete for SBIR and STTR program 
awards. The Office also coordinates with each participating Federal 
agency in developing a master release schedule of all program 
solicitations; publishes the Presolicitation Announcement online 
quarterly, which contains pertinent facts on upcoming solicitations; and 
surveys and monitors program operations within the Federal Government 
and reports on the progress of the programs each year to Congress.
    The Office has four main objectives: to expand and improve SBIR and 
STTR; to increase private sector commercialization of technology 
developed through Federal research and development; to increase small 
business participation in Federal research and development; and to 
improve the dissemination of information concerning SBIR and STTR, 
particularly with regard to participation by women-owned small business 
concerns and by socially and economically disadvantaged small business 
concerns.

For further information, contact the Office of Technology. Phone, 202-
205-6450. E-mail, [email protected].

Veterans Affairs  The Office of Veterans Business Development (OVBD) is 
responsible for the formulation, execution, and promotion of policies 
and programs of the SBA that provide assistance to small-business 
concerns owned and controlled by veterans and small-business concerns 
owned and controlled by service-disabled veterans. Additionally, OVBD 
serves as an ombudsman for the full consideration of veterans in all 
programs of the SBA.
    OVBD established and oversees four veterans business outreach 
centers, which are designed to provide tailored entrepreneurial 
development services such as business training, counseling, and 
mentoring to service-disabled veteran entrepreneurs. These centers serve 
as a vast and in-depth resource for a successful veteran entrepreneurial 
experience. The Office also establishes and maintains relationships with 
Veteran Service Organizations, the Departments of Labor and Veterans 
Affairs, the National Veterans Business Development Corporation, and 
other organizations to ensure that the entrepreneurial needs of veterans 
and service-disabled veterans are being met.

For further information, contact the Office of Veterans Business 
Development. Phone, 202-205-6773.

Women's Business Ownership  The Office of Women's Business Ownership 
(OWBO) provides assistance to the increasing number of current and 
potential women business owners and acts as their advocate in the public 
and private sectors. OWBO assists women in becoming full partners in 
economic development through technical, financial, and management 
information and training, business skills counseling, and research. 
Through a network of local SBA offices, OWBO offers a wide range of 
education and training services and resources.
    SBA has established Women's Business Centers (WBC) to provide long-
term training and counseling for women at every stage of their 
entrepreneurial career. There are currently WBC's in nearly every State, 
the District of Columbia, the Virgin Islands, and Puerto Rico. The 
centers offer assistance to current and potential women business owners, 
tailored to the particular needs

[[Page 524]]

of the community. The Online Women's Business Center, is an interactive, 
state-of-the-art Web site that offers virtually everything needed to 
start and build a successful business, including online training, 
mentoring, individual counseling, topic forums and newsgroups, market 
research, and information on all SBA programs and services, plus links 
to many other resources.
    Women's business centers and SBA district offices, often in 
conjunction with the Service Corps of Retired Executives, provide 
mentoring for current and aspiring women business owners through the 
Women's Network for Entrepreneurial Training (WNET). There are now more 
than 165 WNET roundtable groups nationwide.
    The Office of Government Contracting and OWBO have initiated a 
women's procurement pilot program to increase opportunities for women in 
the Federal market. SBA is developing formal partnerships with women's 
business organizations and other Federal agencies to help achieve the 
target goal. Efforts include trade fairs, marketing activities, 
publications, and use of the Administration's procurement network, PRO-
Net (Internet, www.pro-net.sba.gov).
    The Small Disadvantaged Business Program promotes equity in Federal 
contracting to small businesses owned and operated by those who are 
socially and economically disadvantaged, including women. Businesses 
that join the program are automatically listed in PRO-Net.
    SBA has a number of loanprograms to help women get the access to 
credit and capital they need. Among the most important for women are the 
Loan Prequalification Program, SBAExpress, and the MicroLoan Program. 
Through the Loan Prequalification Program, a woman entrepreneur gets 
help in packaging and marketing her loan. SBAExpress provides guaranties 
for loans of up to $150,000, including revolving lines of credit. The 
MicroLoan Program provides small loans through SBA-licensed 
intermediaries nationwide. Intermediaries also provide technical 
assistance.

For further information, contact the Office of Women's Business 
Ownership. Phone, 202-205-6673. Internet, www.sba.gov/womeninbusiness or 
www.onlinewbc.org. E-mail, [email protected].

Field Operations The Office of Field Operations provides management 
direction and oversight to SBA's 70 district and 10 regional offices, 
acting as the liaison between the district offices, the agency's program 
delivery system, and the headquarters' administrative and program 
offices.

For further information, contact the Office of Field Operations. Phone, 
202-205-6808.


                                  Field Offices--Small Business Administration
                (RO: Regional Office; DO: District Office; BO: Branch Office; POD: Post of Duty)
----------------------------------------------------------------------------------------------------------------
                 Office                             Address                Officer in Charge         Telephone
----------------------------------------------------------------------------------------------------------------
ATLANTA, GA (RO)........................  Suite 1800, 233 Peachtree   Elliot Cooper, Acting.....    404-331-4999
                                           St. NE. 30303.
  Atlanta, GA (DO)......................  Suite 1900, 233 Peachtree   Mitchell Morand, Acting...    404-331-0100
                                           St. NE., 30303.
  Birmingham, AL (DO)...................  Suite 201, 801 Tom Martin   Jack Wright...............    205-290-7101
                                           Dr., 35211.
  Charlotte, NC (DO)....................  Suite A2015, 200 N.         Lee Corneliuson...........    704-344-6563
                                           College St., 28210-2227.
  Columbia, SC (DO).....................  Rm. 358, 1835 Assembly      Elliot Cooper.............    803-765-5339
                                           St., 29201.
  Gulfport, MS (BO).....................  Suite 203, 2909 13th St.,   Judith Adcock, Acting.....    228-863-4449
                                           39501.
  Jackson, MS (DO)......................  Suite 400, 101 W. Capitol   Janita Stewart............    601-965-4378
                                           St., 39201.
  Jacksonville, FL (DO).................  Suite 100-B, 7825           Wilfredo Gonzalez.........    904-443-1970
                                           Baymeadows Way, 32256-
                                           7504.
  Louisville, KY (DO)...................  Rm. 188, 600 Dr. M.L.       William Federhofer........    502-582-5978
                                           King, Jr. Pl., 40202.
  Miami, FL (DO)........................  7th Fl., 100 S. Biscayne    Pancho Marrero............    305-536-5533
                                           Blvd., 33131.
  Nashville, TN (DO)....................  Suite 201, 50 Vantage Way,  Phil Mahoney..............    615-736-5850
                                           37228-1500.
BOSTON, MA (RO).........................  Suite 812, 10 Causeway      Jeffrey Butland...........    617-565-8415
                                           St., 02222.
  Augusta, ME (DO)......................  Rm. 512, 40 Western Ave.,   Mary McAleney.............    207-622-8378
                                           04330.
  Boston, MA (DO).......................  Rm. 265, 10 Causeway St.,   Elaine Guiney.............    617-565-5561
                                           02222-1093.
  Concord, NH (DO)......................  Suite 202, 143 N. Main      William K. Phillips.......    603-225-1400
                                           St., 03301.
  Hartford, CT (DO).....................  2d Fl., 330 Main St.,       Marie Record..............    860-240-4700
                                           06106.
  Montpelier, VT (DO)...................  Rm. 205, 87 State St.,      Kenneth Silvia............    802-828-4422
                                           05602.
  Providence, RI (DO)...................  Suite 511, 380 Westminster  Mark Hayward..............    401-528-4561
                                           St., 02903.
  Springfield, MA (BO)..................  Suite 410, 1441 Main St.,   Harold Webb...............    413-785-0484
                                           01103.
CHICAGO, IL (RO)........................  Suite 1250, 500 W. Madison  Jan Wolfe, Acting.........    312-353-4493
                                           St., 60661.

[[Page 525]]

 
  Chicago, IL (DO)......................  500 W. Madison St., 60661.  Judith Roussel............    312-353-5031
  Cincinnati, OH (BO)...................  Suite 2-522, 550 Main St.,  Ronald Carlson............    513-684-2814
                                           45202.
  Cleveland, OH (DO)....................  Suite 630, 1111 Superior    Gilbert Goldberg..........    216-522-4180
                                           Ave., 44114-2507.
  Columbus, OH (DO).....................  Suite 1400, 2 Nationwide    Ken Klein, Acting.........    614-469-6860
                                           Plz., 43215-2592.
  Detroit, MI (DO)......................  Suite 515, 477 Michigan     Eugene Cornelius..........    313-226-6075
                                           Ave., 48226.
  Indianapolis, IN (DO).................  Suite 100, 429 N.           Jan Wolfe.................    317-226-7275
                                           Pennsylvania Ave., 46204-
                                           1873.
  Milwaukee, WI (BO)....................  Suite 400, 310 W.           Eric Ness.................    414-297-3941
                                           Wisconsin Ave., 53203.
  Minneapolis, MN (DO)..................  Suite 210-C, 100 N. 6th     Ed Daum...................    612-370-2306
                                           St., 55403-1563.
  Springfield, IL (BO)..................  Suite 302, 511 W. Capitol   Walter Hanke..............    217-492-4416
                                           Ave., 62704.
DALLAS, TX (RO).........................  Suite 108, 4300 Amon        Joseph Montes.............    817-684-5581
                                           Carter Blvd., Ft. Worth,
                                           TX 76155.
  Albuquerque, NM (DO)..................  Suite 320, 625 Silver Ave.  Anthony McMahon...........    505-346-7909
                                           SW., 87102.
  Corpus Christi, TX (BO)...............  Suite 411, 3649 Leopard     (Vacancy).................    361-879-0017
                                           St., 78408.
  El Paso, TX (DO)......................  Suite 320, 10737 Gateway    Carlos Mendoza............    915-633-7001
                                           W., 79935.
  Fort Worth, TX (DO)...................  Suite 114, 4300 Amon        Lavan Alexander...........    817-684-5500
                                           Carter Blvd., 76155.
  Harlingen, TX (DO)....................  Rm. 500, 222 E. Van Buren   Sylvia Zamponi............    956-427-8533
                                           St., 78550-6855.
  Houston, TX (DO)......................  Suite 1200, 8701 S.         Milton Wilson.............    713-773-6500
                                           Gessner Dr., 77074.
  Little Rock, AR (DO)..................  Suite 100, 2120 Riverfront  Joseph Foglia.............    501-324-5871
                                           Dr., 72202.
  Lubbock, TX (DO)......................  Rm. 408, 1205 Texas Ave.,   Tommy Dowell..............    806-472-7462
                                           79401-2693.
  New Orleans, LA (DO)..................  Suite 2820, 365 Canal Pl.,  Randy Randolph............    504-589-6685
                                           70130.
  Oklahoma City, OK (DO)................  Suite 1300, 210 Park Ave.,  Dorothy Overal............    405-231-5521
                                           73102.
  San Antonio, TX (DO)..................  5th Fl., 727 E. Durango     Rodney Martin.............    210-472-5900
                                           Blvd., 78206.
DENVER, CO (RO).........................  Suite 400, 721 19th St.,    Elton (Mick) W. Ringsak...    303-844-0503
                                           80202-2599.
  Casper, WY (DO).......................  Rm. 4001, 100 E. B St.,     Steve Despain.............    307-261-6501
                                           82601.
  Denver, CO (DO).......................  Suite 426, 721 19th St.,    Patricia Barela Rivera....    303-844-6500
                                           80202-2599.
  Fargo, ND (DO)........................  Rm. 219, 657 2d Ave. N.,    James L. Stai.............    701-239-5131
                                           58108-3086.
  Helena, MT (DO).......................  Rm. 334, 301 S. Park,       Michelle Johnston.........    406-441-1081
                                           59626.
  Salt Lake City, UT (DO)...............  Rm. 2237, 125 S. State      Stanley Nakano............    801-524-3200
                                           St., 84138-1195.
  Sioux Falls, SD (DO)..................  Suite 200, 110 S. Phillips  Nancy Gilberston..........    605-330-4243
                                           Ave., 57104.
KANSAS CITY, MO (RO)....................  Suite 307, 323 W. 8th St.,  Samuel (Sam) Jones........    816-374-6380
                                           64105-1500.
  Cedar Rapids, IA (DO).................  Suite 200, 215 4th Ave.     James Thomson.............    319-362-6405
                                           SE., 52401-1806.
  Des Moines, IA (DO)...................  Rm. 749, 210 Walnut St.,    Cheryl Eftink.............    515-284-4026
                                           50309-2186.
  Kansas City, MO (DO)..................  Suite 501, 323 W. 8th St.,  Gary Cook.................    816-374-6708
                                           64105.
  Omaha, NE (DO)........................  11145 Mill Valley Rd.,      Glenn Davis...............    402-221-4691
                                           68154.
  Springfield, MO (BO)..................  Suite 410, 1941 Main St.,   James R. Combs............    417-890-8501
                                           65807-5254.
  St. Louis, MO (DO)....................  Rm. 242, 815 Olive St.,     Robert L. Andrews.........    314-539-6600
                                           63101.
  Wichita, KS (DO)......................  Suite 2500, 271 W 3d St.    Elizabeth Auer............    316-269-6566
                                           N., 67202-1212.
NEW YORK, NY (RO).......................  Rm. 31-08, 26 Federal       Michael Pappas............    212-264-1450
                                           Plz., 10278.
  Buffalo, NY (DO)......................  Rm. 1311, 111 W. Huron      Franklin J. Sciortino.....    716-551-4301
                                           St., 14202.
  Elmira, NY (BO).......................  4th Fl., 333 E. Water St.,  (Vacancy).................    607-734-1571
                                           14901.
  Hato Rey, PR (DO).....................  252 Ponce de Leon Ave.,     Ivan Irizarry.............    787-766-5002
                                           00918.
  Melville, NY (BO).....................  Suite 207, 35 Pinelawn      Herb Austin, Acting.......    631-454-0750
                                           Rd., 11747.
  New York, NY (DO).....................  Rm. 3100, 26 Federal Plz.,  Aubrey A. Rogers..........    212-264-2454
                                           10278.
  Newark, NJ (DO).......................  15th Fl., 2 Gateway Ctr.,   Jim Kocsi, Acting.........    973-645-3580
                                           07102.
  Rochester, NY (BO)....................  Rm. 410, 100 State St.,     Peter Flihan..............    716-263-6700
                                           14614.
  St. Croix, VI (POD)...................  Suites 5 & 6, Sunny Isle    Carl Christensen..........    340-778-5380
                                           Professional Bldg.,
                                           Christiansted, VI 00820.
  St. Thomas, VI (POD)..................  3800 Crown Bay St., 00802.  (Vacancy).................    809-774-8530
  Syracuse, NY (DO).....................  5th Fl., 401 S. Salina      B.J. Paprocki.............    315-471-9393
                                           St., 13202.
PHILADELPHIA, PA (RO)...................  5th Fl., 900 Market St.,    Tom Tolan, Acting.........    215-580-2807
                                           19107.
  Baltimore, MD (DO)....................  Suite 6220, 10 S. Howard    Allan Stephenson..........    410-962-4392
                                           St., 21201-2525.
  Charleston, WV (BO)...................  Suite 412, 405 Capitol      (Vacancy).................    304-347-5220
                                           St., 25301.
  Clarksburg, WV (DO)...................  320 W. Pike St., 26301....  Michael Murray............    304-623-5631
  Harrisburg, PA (BO)...................  Suite 107, 100 Chestnut     (Vacancy).................    717-782-3840
                                           St., 17101.
  Philadelphia, PA (DO).................  5th Fl., 900 Market St.,    Tom Tolan.................    215-580-2700
                                           19107.
  Pittsburgh, PA (DO)...................  Rm. 1128, 1000 Liberty      Al Jones..................    412-395-6560
                                           Ave., 15222.
  Richmond, VA (DO).....................  11th Fl., 400 N. 8th St.,   Charles J. Gaston.........    804-771-2400
                                           23240.
  Washington, DC (DO)...................  Suite 900, 1110 Vermont     Joe Loddo.................    202-606-4000
                                           Ave. NW., 20005.
  Wilkes-Barre, PA (BO).................  Suite 407, 7 N. Wilkes-     (Vacancy).................    570-826-6497
                                           Barre Blvd., 18702.
  Wilmington, DE (BO)...................  1318 N. Market St., 19801-  Jayne Armstrong...........    302-573-6382
                                           3011.
SAN FRANCISCO, CA (RO)..................  Suite S-2200, 455 Market    Bruce C. Thompson.........    415-744-2118
                                           St., 94105.
  Fresno, CA (DO).......................  Suite 200, 2719 N. Air      Antonio Valdez............    559-487-5791
                                           Fresno Dr., 93727-1547.
  Glendale, CA (DO).....................  Suite 1200, 330 N. Brand    Alberto Alvarado..........    818-552-3201
                                           Blvd., 91203-2304.
  Hagatna, GU (BO)......................  Suite 302, 400 Rt. 8,       Kenneth Lujan.............    671-472-7419
                                           96910-2003.
  Honolulu, HI (DO).....................  Rm. 2-235, 300 Ala Moana    Andrew Poepoe.............    808-541-2990
                                           Blvd., 96850-4981.
  Las Vegas, NV (DO)....................  Suite 100, 300 Las Vegas    John Scott................    702-388-6611
                                           Blvd. South, 89101.
  Phoenix, AZ (DO)......................  Suite 800, 2828 N. Central  Robert Blaney.............    602-745-7200
                                           Ave., 85004-1025.
  Sacramento, CA (DO)...................  Rm. 215, 660 J St., 95814-  James O'Neal..............    916-930-3700
                                           2413.
  San Diego, CA (DO)....................  Suite 550, 550 W. C St.,    George P. Chandler, Jr....    619-557-7250
                                           92101.
  San Francisco, CA (DO)................  6th Fl., 455 Market St.,    Mark Quinn................    415-744-6801
                                           94105.
  Santa Ana, CA (DO)....................  Suite 700, 200 W. Santa     Sandra Sutton.............    714-550-7420
                                           Ana Blvd., 92701.

[[Page 526]]

 
SEATTLE, WA (RO)........................  Suite 1805, 1200 6th Ave.,  Conrad Lee................    206-553-5676
                                           98101-1128.
  Anchorage, AK (DO)....................  Suite 310, 510 L St.,       Frank Cox.................    907-271-4022
                                           99501.
  Boise, ID (DO)........................  Suite 290, 1020 Main St.,   Thomas Bergdoll...........    208-334-1696
                                           83702-5745.
  Portland, OR (DO).....................  Suite 1050, 1515 SW. 5th    Phil Gentry...............    503-326-2682
                                           Ave., 97201-6695.
  Seattle, WA (DO)......................  Suite 1700, 1200 6th Ave.,  Robert P. Meredith........    206-553-7310
                                           98101-1128.
  Spokane, WA (DO)......................  Suite 200, 801 W.           Ted Schinzel, Acting......    509-353-2810
                                           Riverside, 99201.
----------------------------------------------------------------------------------------------------------------



                                              Disaster Area Offices
----------------------------------------------------------------------------------------------------------------
                    Office                                           Address                         Telephone
----------------------------------------------------------------------------------------------------------------
Atlanta, GA...................................  Suite 300, 1 Baltimore Pl., 30308...............    404-347-3771
Fort Worth, TX................................  Suite 102, 4400 Amon Carter Blvd., 76155........    817-885-7600
Niagara Falls, NY.............................  3d Fl., 360 Rainbow Blvd. S., 14303.............    716-282-4612
Sacramento, CA................................  Suite 208, 1825 Bell St., 95825.................    916-566-7246
----------------------------------------------------------------------------------------------------------------


                                             Regional Administrators
----------------------------------------------------------------------------------------------------------------
                 Region/Address                                   Administrator                      Telephone
----------------------------------------------------------------------------------------------------------------
Atlanta, GA (Suite 1800, 233 Peachtree St. NE.,  Elliot Cooper, Acting..........................    404-331-4999
 30309-2482).
Boston, MA (Suite 812, 10 Causeway St., 02110).  Jeffrey Butland................................    617-565-8415
Chicago, IL (Suite 1240, 500 W. Madison St.,     Jan Wolfe, Acting..............................    312-353-0357
 60661-2511).
Denver, CO (Suite 400, 721 19th St., 80202-      Elton (Mick) W. Ringsak........................    303-844-0500
 2599).
Fort Worth, TX (Suite 108, 4300 Amon Carter      Joseph O. Montes...............................    817-684-5580
 Blvd., 76155).
Kansas City, MO (Suite 307, 323 W. 8th St.,      Samuel (Sam) C. Jones..........................    816-374-6380
 64105-1500).
New York, NY (Rm. 31-08, 26 Federal Plz.,        Michael Pappas.................................    212-264-1450
 10278).
Philadelphia, PA (5th Fl., 900 Market St.,       Tom Tolan, Acting..............................    215-580-2807
 19107).
San Francisco, CA (Suite 2200, 455 Market St.,   Bruce C. Thompson..............................    415-744-2118
 94105).
Seattle, WA (S-1805, 1200 6th Ave., 98101-1128)  Conrad Lee.....................................    206-553-0291
----------------------------------------------------------------------------------------------------------------

Sources of Information

Electronic Access  Information on the Small Business Administration is 
available electronically by various means. Internet, www.sba.gov. FTP, 
ftp.sbaonline.sba.gov.
    Access the U.S. Business Adviser through the Internet, at 
www.business.gov.
    Access the Administration's electronic bulletin board by modem at 
800-697-4636 (limited access), 900-463-4636 (full access), or 202-401-
9600 (Washington, DC, metropolitan area).

General Information  Contact the nearest Small Business Administration 
field office listed above, or call the SBA answer desk. Phone, 800-8-
ASK-SBA. Fax, 202-205-7064. TDD, 704-344-6640.

Public Affairs  For public inquiries and small-business advocacy 
affairs, contact the Office of Public Communications and Public Liaison, 
409 Third Street SW., Washington, DC 20416. Phone, 202-205-6740. 
Internet, www.sba.gov.

Publications  A free copy of The Resource Directory for Small Business 
Management, a listing of for-sale publications and videotapes, is 
available from any local SBA office or the SBA answer desk.

For further information, contact the Office of Public Communications and 
Public Liaison, Small Business Administration, 409 Third Street SW., 
Washington, DC 20416. Phone, 202-205-6740. Internet, www.sba.gov.


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